Meeting News - February 16, 2009 - (Page 1)

Perspectives We All Need Love Hope you had a great Valentine’s Day. Goodness knows, the number of packages and Valentine’s deals that filled my in-box showed how much hotels wanted to share the love with all of us. Here at MeetingNews, we went looking for love in all the right places. We asked our readers questions about Americans with Disabilities Act compliance as part of a story on accommodating disabled attendees (cover), just as this issue is heating up— thanks to an amendment that went into effect this year. And, just as we were about to go to press with a story asking, “Where’s the love for the Cleveland Convention Center?” civic leaders stepped forward to announce that the city plans to break ground on a new convention center that will debut in 2013. Love was in the air at the Adrian Awards sponsored by Hospitality Sales and Marketing Association International in late January. Some of Terri Hardin, the winners are announced on page 8, but execuEditor-In-Chief tive editor Rayna Katz interviewed Jonathan Tisch, chairman and CEO of Loews Hotels, who took home the Albert E. Koehl Award for lifetime achievement (p. 6). By the way, if you’d like to see Tisch “interviewing” himself, go to the MeetingNews Facebook Fan Page at www.facebook.com/video/video.php?v=1066095020012 and play the “bootleg” movie I recorded of the event. To return to MN’s Exclusive Research, I just want to say how much I love bringing attention to the subject of disability. About 12 years ago, at a Successful Meetings editorial staff meeting discussing the American with Disabilities Act, then-editor Andrea Welch remarked, “The ADA makes life better for everyone.” When I think of all the ramps, handles, and buttons that make maneuvering safer for everyone, I have to agree. But most importantly, the ADA benefits us by making our meetings more diverse and inclusive. Feel the love! Sadly, however, I must share that Richard Prestia, MN’s art director for 12 years, will be leaving the publication with this issue. For me, Rich’s patience, help, and graphic collaborations have made each issue special. Now that we must say goodbye, I’m sure I speak for everyone on staff when I say our love goes out to him. H Editorial F e b r u a r y 1 6 , 2 0 0 9 Vo l u m e 3 3 , N u m b e r 3 Corporate/Sales Nella Veldran, Vice President Travel Group Phone: (646) 654-7325 Editor-In-Chief, Terri Hardin (646) 654-7364; terri.hardin@nielsen.com Executive Editor, Rayna Katz (646) 654-4421; rayna.katz@nielsen.com Managing Editor, William Ng (646) 654-4451; william.ng@nielsen.com Research Director, Nancy Lazarus (646) 654-7272; nancy.lazarus@nielsen.com Editorial Fax: (646) 654-4428 Editorial Address: 770 Broadway, New York, NY 10003-9595 Southeast/Mid-Atlantic/Ohio Larry Mischik, Ad Director/Account Manager 3054 Four Oaks Drive, Atlanta, GA 30360 Phone: (770) 604-9641 NY/NJ/New England/Bermuda/Caribbean Diane DiMaggio, International Advertising Director 770 Broadway, NY, NY 10003; Phone: (646) 654-7332 Contributing Editors Brad Crawford, Robert Carey, Gretchen Kelly Matt Alderton, Phillip Hennessey Joy Anderson, Kinley Levack Florida/Cruise Arthur Hyman, Associate Publisher/Account Manager 1267 Via Fiume, Boynton Beach, FL 33436 Phone: (561) 736-5374 Art Art Director, Richard Prestia (646) 654-4424; richard.prestia@nielsen.com Midwest/Texas/Louisiana Patrice Carman, Account Manager 200 West Jackson Blvd., 27th floor, Chicago, IL 60606 Phone: (312) 583-5522 Marketing Sr. Marketing Manager, Jennifer Pepper Stam (646) 654-7263; jennifer.pepperstam@nielsen.com CA/HI/Colorado/Arizona/Nevada/NM Sharon Freeark, Account Manager 2950 31st Street, Suite 100, Santa Monica, CA 904053037; Phone: (626) 578-0700; Fax: (626) 578-0720 Production Production Manager, Adam Schaffer (646) 654-7295; Fax (646) 654-7318 adam.schaffer@nielsen.com Subscription Information: (847) 763-9050 Subscription Fax: (847) 763-9037 Single Copy Sales: (847) 763-9050 Digital Sales Jared Smith, National Account Manager 770 Broadway, NY, NY 10003; Phone: (646) 654-5520 Custom Media Editorial Director, Marilyn Moore (305) 884-0295 Executive Editor, Alison Golub Executive Editor (Performance), Karen Gines Associate Editor, Sarah Veit Creative Director, Denniston Brown Art Director, Michelle Tropiano Associate Art Director, Jonathan Chan Associate Art Director, Tessa Sestina International International Advertising Director Diane DiMaggio, International Advertising Director 770 Broadway, NY, NY 10003; Phone: (646) 654-7332 email: Diane.Dimaggio@nielsen.com CANADA: Publicitas APR; Cyndy Fleming. 468 Queen St E,Toronto, ON M5A 1T7, Phone: (416) 363-1388; Email: Cyndy.Fleming@Publicitas.com Western office: Publicitas APR; Rosalind Genge, 1281 W.Georgia St, 502, Vancouver, BC V6E 3J7; Phone: (604) 688-5914; Fax: (604) 689-0703; Email: Rosalind.Genge@Publicitas.com MEXICO & LATIN AMERICA: Veronica Castro; CASS Media; Corina No 31-B; Col. Del Carmen Coyoacan, Mexico, DF 04100, Mexico; Phone: 52-55/5605-1757 Email: veronicacastro@cassmedia.com ASIA/PACIFIC: Singapore Lavendar Tan, Al Media, 733 Bukit timah Road #03-05, Singapore 269748; Phone: (65) 6469-9321; Fax: (65)6469-8028; email: lavtan@signet. com.sg Malaysia, Thailand, Philippines Annie Blanchard & Assoc, Unit 9A #8 Wack Wack Rd Condominium, Wack Wack Rd, Greenhills E, Mandaluyong City 1550, Metro Manila, Philippines; Phone: (632) 646-2497; Fax: (632) 647-1853; Email: abaltd@skyinet.net; Korea Mr. Jung-Won Suh, Sinsegi Media Inc.,4-13, Yoick-dong, Kandungpo-gu, Seoul, Korea 150-890; Phone: +82 2 3275 5969; Fax: +82 2 785 8225; Email:sinsegi-2@sinsegimemdia.info; Japan Hiroko Kujime, Pacific Business, Inc, Matsuda Building, 2-4-6 Nihonbashi Kayabacho Chuo-ku, Tokyo 103-0025; Phone 81-3-3661-6138; Fax: 81-3-36616139; email: Kujime-pbi@gol.com Taiwan Ye Chang & Paula Liu, Epoch Ltd, 3F-4, 189 eelung Road, Section 2, Taipei 11054, Taiwan; Phone: +886-223-779108; Email: epoch.paula@msa.hinet.net, epoch.ye@msa.hinet.net EUROPE: Spain Luis Andrade, Luis Andrade Publicidad Internacional, Plaza Descubridor Diego de Ordas 1, Madrid, 28003, Spain, Phone: +34-91+441+6266, Fax: +3491-441-6549, Email: LAndrade@luisandrade.com Portugal Paulo Andrade, Ilimitada Media International; Av. Eng. Duarte Pacheco; Amoreiras Torre 2, Piso 5 Sala 1, Lisbon, 1070102, Portugal; Phone: 351-21-385-3598/45; Fax: 351-21388-3283, email: PAndrade@ilimitadapub.com Information Marketing Associate Director, Audience Marketing, Tracey Dwyer (646) 654-5879; tracey.dwyer@nielsen.com Reprints The YGS Group Barb Karmilowicz (800) 290-5460 x106 MN@theYGSgroup.com List Rentals For postal mailings: Julius Single, (845) 731-2731 For emailings: Nicole Guarascio, (845) 731-3828 Group President Sabrina Crow Business Manager Leslie Musick President, Greg Farrar Senior Vice President, Human Resources: Michael Alicea Senior Vice President, Finance: Sloane Googin Senior Vice President, Marketing: Mark Hosbein terri.hardin@nielsen.com Senior Vice President, Media & Entertainment: Gerry Byrne Senior Vice President, Brand Media, Corporate Development: Sabrina Crow Senior Vice President, Retail: David Loechner Senior Vice President, Online: Linda McCutcheon Senior Vice President, Building & Design: Joe Randall Senior Vice President, Central Services: Mary Kay Sustek Vice President, Licensing: Howard Appelbaum Vice President, Manufacturing & Distribution: Jennifer Grego Vice President, Audience Marketing: Joanne Wheatley DEPARTMENTS IN THIS ISSUE ® ® ® ® ® ® ® What’s Up @ MeetingNews.com . . . . . . . . . . . . . . . . . . . .2 People Making News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 MN Webcast Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Ad Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Live from the Forum . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 www.meetingnews.com February 16, 2009 MeetingNews 1 http://www.facebook.com/video/video.php?v=1066095020012 http://www.meetingnews.com

Table of Contents for the Digital Edition of Meeting News - February 16, 2009

Meeting News - February 16, 2009
Contents
What’s Up @ MeetingNews.com
People Making News
International
Technology
MN Webcast Report
Ad Index
Live from the Forum

Meeting News - February 16, 2009

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