Training Magazine - June 2008 - (Page 6) editor’s note Championing Change walk the exact same 1.5-mile route to and from the office every day, so I’m probably not a shining example of someone who embraces change. Consistency, yes; change, not so much. But after recently reading John Kotter’s penguin fable, “Our Iceberg Is Melting,” I was inspired to work on my change mind-set (it seems to be working as I wouldn’t have thought of putting a penguin on the cover of Training before). I admit I was a little embarrassed to be seen in public reading what appeared to be a children’s book with its humongous print and full-page penguin illustrations. But I furtively huddled in my seat on the Long Island Railroad and soon became immersed in the story of how Fred the emperor penguin discovered his home was melting and teamed up with his cohorts to find a solution, even though it meant dramatically changing their thought processes and lifestyle. The correlation to today’s competitive business environment is clear, and companies would do well to train their employees to embrace and lead change. See p. 24 for an exclusive Q&A with Harvard guru Kotter and case studies of three companies—MasterCard Worldwide, Kaiser-Permanente, and Black & Decker—that are successfully implementing change initiatives. Convincing employees that change is good is no easy feat, but persuading them that forced ranking—a performancebased comparative evaluation tool—is a good thing may well be impossible. Controversy continues to rage about this system, but most agree it is here to stay. Check out p. 40 to see how trainers can play a crucial role in helping their organizations to deploy the system effectively, consistently, and fairly. Forced ranking can help to identify high-potential employees—and so can Training magazine. With the help of our Editorial Advisory Board, we chose the 2008 Top Young Trainers age 40 and under. See p. 68 for coverage of the awards program held May 5 during the Training Leadership Summit at the Rancho Bernardo Inn in San Diego, CA. I also want to welcome the Top 10 Young Trainers to our Editorial Advisory Board; I look forward to your input and insight. Looking ahead, on the events side, Training magazine Events now is accepting speaker proposals for the annual Training 2009 Conference and Expo (to be held February 9-11, 2009, in Atlanta). Submit your proposal online at www.survey monkey.com/s.aspx?sm=pNoen2pB_2bZgy6Zh0uA_2fBrQ_3d_3d. And now for the moment you’ve all been waiting for (judging by the e-mails flooding my inbox)…the 2009 Training Top 125 application is now available! Please visit www.trainingmag.com/msg/training/top125/index.jsp to download the application, which is due September 22, 2008. Also, please participate in our 2008 Salary Survey: http://www.surveymonkey.com/s.aspx?sm=Hum9MFeB5gyBg_2bo1I5 HJCw_3d_3d. If you have any questions about the Training Top 125 application or Salary Survey, please call me at 646.654.4497 or send me an e-mail. I look forward to hearing from you. I TRAINING EDITORIAL ADVISORY BOARD Raymond D. Green, CEO, Paradigm Learning, Inc. Bruce I. Jones, Programming Director, Disney Institute Nancy J. Lewis, CLO and VP ITT Corporation , Rebecca L. Ray, SVP Global Talent Management , & Development, MasterCard Worldwide Nick Schacht, President and CEO, Learning Tree International TRAINING TOP 10 HALL OF FAME Brent Bloom, Senior Director of Global Talent & Development, KLA-Tencor Corporation Vicente Gonzalez, Learning and Development, Booz Allen Hamilton Ted Hoff, VP Learning, IBM , Diana Oreck, VP Global Learning & Leadership , Center, The Ritz-Carlton Hotel Company Ross Tartell, Ph.D., Director, Team Leader, Sales Operations, Pfizer Inc. 2008 TOP 10 YOUNG TRAINERS Tracey Draper, Sector Director, Learning and Development (Electronic Systems Sector), Northrop Grumman Jennifer Dunham, Director, Customer Success Programs, Cisco-WebEx Diane Elkins, Founder and President, Alcorn, Ward, & Partners, Inc. Christine Eoff, Training and Development Manager, Scottrade, Inc. Faith LeGendre, Vice President of Training, 1-800-FLOWERS.COM Tracy Lendi, Director, Training and Development, Standard Parking Corporation Dan Parisi, Executive Vice President, BTS USA, Inc. Melissa Taylor, Manager, Patient Access Development and Support, Cleveland Clinic Health System East Market Abraham Zachariah, Training Manager, HP Prime; Operations Manager, Learning and Development Operations, Global e-Business Operations Pvt. Ltd., Hewlett-Packard Gideon Zailer, CEO, Founder, and Managing Director, eLearning Knowledge Solutions PHOTOGRAPH BY DON SALKALN Lorri Freifeld lorri.freifeld@nielsen.com 6 | JUNE 2008 t r a i n i n g w w w. t r a i n i n g m a g . c o m http://1-800-FLOWERS.COM http://www.surveymonkey.com/s.aspx?sm=pNoen2pB_2bZgy6Zh0uA_2fBrQ_3d_3d http://www.surveymonkey.com/s.aspx?sm=pNoen2pB_2bZgy6Zh0uA_2fBrQ_3d_3d http://www.trainingmag.com/msg/training/top125/index.jsp http://www.surveymonkey.com/s.aspx?sm=Hum9MFeB5gyBg_2bo1I5HJCw_3d_3d http://www.surveymonkey.com/s.aspx?sm=Hum9MFeB5gyBg_2bo1I5HJCw_3d_3d http://www.trainingmag.com
Table of Contents Feed for the Digital Edition of Training Magazine - June 2008 Training Magazine - June 2008 Contents Online TOC Editor’s Note Live & Online Training Today Soapbox How-To World View Changes With Penguins Keeping Forced Ranking Out of Court Across the Board Certify Me Meetings CPR How Secure Is Your Data? Training Leadership Summit Wrap-Up Tools of the Trade Inprint Questions for Covey Training Magazine - June 2008 Training Magazine - June 2008 - (Page Cover1) Training Magazine - June 2008 - (Page Cover2) Training Magazine - June 2008 - Contents (Page 1) Training Magazine - June 2008 - Contents (Page 2) Training Magazine - June 2008 - Contents (Page 3) Training Magazine - June 2008 - Online TOC (Page 4) Training Magazine - June 2008 - Online TOC (Page 5) Training Magazine - June 2008 - Editor’s Note (Page 6) Training Magazine - June 2008 - Editor’s Note (Page 7) Training Magazine - June 2008 - Live & Online (Page 8) Training Magazine - June 2008 - Live & Online (Page 9) Training Magazine - June 2008 - Training Today (Page 10) Training Magazine - June 2008 - Training Today (Page 11) Training Magazine - June 2008 - Training Today (Page 12) Training Magazine - June 2008 - Training Today (Page 13) Training Magazine - June 2008 - Soapbox (Page 14) Training Magazine - June 2008 - Soapbox (Page 15) Training Magazine - June 2008 - Soapbox (Page 16) Training Magazine - June 2008 - Soapbox (Page 17) Training Magazine - June 2008 - How-To (Page 18) Training Magazine - June 2008 - How-To (Page 19) Training Magazine - June 2008 - World View (Page 20) Training Magazine - June 2008 - World View (Page 21) Training Magazine - June 2008 - World View (Page 22) Training Magazine - June 2008 - World View (Page 23) Training Magazine - June 2008 - Changes With Penguins (Page 24) Training Magazine - June 2008 - Changes With Penguins (Page 25) Training Magazine - June 2008 - Changes With Penguins (Page 26) Training Magazine - June 2008 - Changes With Penguins (Page 27) Training Magazine - June 2008 - Changes With Penguins (Page 28) Training Magazine - June 2008 - Changes With Penguins (Page 29) Training Magazine - June 2008 - Changes With Penguins (Page 30) Training Magazine - June 2008 - Changes With Penguins (Page 31) Training Magazine - June 2008 - Changes With Penguins (Page 32) Training Magazine - June 2008 - Changes With Penguins (Page 33) Training Magazine - June 2008 - Changes With Penguins (Page 34) Training Magazine - June 2008 - Changes With Penguins (Page 35) Training Magazine - June 2008 - Changes With Penguins (Page 36) Training Magazine - June 2008 - Changes With Penguins (Page 37) Training Magazine - June 2008 - Changes With Penguins (Page 38) Training Magazine - June 2008 - Changes With Penguins (Page 39) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 40) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 41) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 42) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 43) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 44) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 45) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 46) Training Magazine - June 2008 - Keeping Forced Ranking Out of Court (Page 47) Training Magazine - June 2008 - Across the Board (Page 48) Training Magazine - June 2008 - Across the Board (Page 49) Training Magazine - June 2008 - Across the Board (Page 50) Training Magazine - June 2008 - Across the Board (Page 51) Training Magazine - June 2008 - Across the Board (Page 52) Training Magazine - June 2008 - Across the Board (Page 53) Training Magazine - June 2008 - Certify Me (Page 54) Training Magazine - June 2008 - Certify Me (Page 55) Training Magazine - June 2008 - Certify Me (Page 56) Training Magazine - June 2008 - Certify Me (Page 57) Training Magazine - June 2008 - Certify Me (Page 58) Training Magazine - June 2008 - Certify Me (Page 59) Training Magazine - June 2008 - Meetings CPR (Page 60) Training Magazine - June 2008 - Meetings CPR (Page 61) Training Magazine - June 2008 - Meetings CPR (Page 62) Training Magazine - June 2008 - Meetings CPR (Page 63) Training Magazine - June 2008 - How Secure Is Your Data? (Page 64) Training Magazine - June 2008 - How Secure Is Your Data? (Page 65) Training Magazine - June 2008 - How Secure Is Your Data? (Page 66) Training Magazine - June 2008 - How Secure Is Your Data? (Page 67) Training Magazine - June 2008 - Training Leadership Summit Wrap-Up (Page 68) Training Magazine - June 2008 - Training Leadership Summit Wrap-Up (Page 69) Training Magazine - June 2008 - Training Leadership Summit Wrap-Up (Page 70) Training Magazine - June 2008 - Training Leadership Summit Wrap-Up (Page 71) Training Magazine - June 2008 - Tools of the Trade (Page 72) Training Magazine - June 2008 - Tools of the Trade (Page 73) Training Magazine - June 2008 - Inprint (Page 74) Training Magazine - June 2008 - Inprint (Page 75) Training Magazine - June 2008 - Inprint (Page 76) Training Magazine - June 2008 - Inprint (Page 77) Training Magazine - June 2008 - Inprint (Page 78) Training Magazine - June 2008 - Inprint (Page 79) Training Magazine - June 2008 - Questions for Covey (Page 80) Training Magazine - June 2008 - Questions for Covey (Page Cover3) Training Magazine - June 2008 - Questions for Covey (Page Cover4)
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