Training 2009 Conference and Expo - (Page TCB11) Training magazine’s Headliner Sessions H8 How Rude! The Effects of Incivility in the Workplace and How You Can Turn It Around Peter Post, Director, The Emily Post Institute, Author, The Etiquette Advantage in Business: Personal Skills for Professional Success One worker refuses to set his cell phone on vibrate and another believes she is entitled to bully her way through any meeting. And what about the supervisor who thinks nothing of dressingdown one employee in front of another? These inconsiderate behaviors add up to an uncivil workplace. Business Etiquette expert Peter Post, Emily Post’s great grandson, will address the rocky road of etiquette in the workplace and discuss how you can promote retention, productivity, and profitability by fostering consideration, respect, and honesty in your workplace. H11 CATS: The Nine Lives of Innovation Stephen Lundin, Author, Fish! A Remarkable Way to Boost Morale and Improve Results At the core, an organization is innovative only because its people are innovative. Join Stephen Lundin, author of CATS: The Nine Lives of Innovation, as he shares a simple but elegant approach to unleashing innovation at the human level—as a way to increase innovation at every level of your organization. Lundin will share the four basic challenges to personal innovation and introduce nine ways, called lives, to meet these challenges. Each skill mastered provides increased personal benefits and a greater ability to contribute to the innovative success of any organization. Can’t attend face to face? These certificates are available online! Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you’ve come to expect from Training magazine. These certificates feature live, interactive Webcasts, instant messenger chats, discussion boards, and online recording for easy access to past sessions for review. Join a group of professionals with like-minded challenges and expectations, find in-depth content to improve your day-to-day work, and learn from renowned instructors who truly want you to succeed—all in a new online format. For full descriptions and dates visit: H9 Using the Ordinary to Make Your Training Extraordinary! Sharon Bowman, Author, The Ten-Minute Trainer: 150 Ways to Teach it Quick and Make it Stick! Want to make your content memorable? Clean off your desk! Discover 24 ways to use ordinary office and household objects (with some quick memory techniques) to help your training stick—with any topic and any audience. You’ll leave with a trainer’s toolbox that you create, as well as resources and a handout of great, economical ideas that will make your training more effective. After this energizing session, you will be able to engage learners using more than a dozen effective, inexpensive interactive strategies, including easy retention techniques to make your content stick, and more! H12 Bridging the Generational Divide: Navigating the Four Generations in the Workplace Marcia Jackson, President, Training Resources How many times have you thought, “I just don’t get them” when dealing with co-workers or customers? Figuring out the “other” generations can be a challenge. Effectively navigating this generational divide is vital to the success of any business and the people working there. Learn how to handle issues such as different values and work ethics, teamwork, leadership, and loyalty. In this engaging session, you will learn to: identify generational approaches to motivation; provide different generational-based recognitions and rewards; communicate more effectively across the divide. www.TrainingLiveAndOnline.com Register using Discount code: tme2c5 and save $100! (New registrations only. One discount per registration.) Kirkpatrick Four Level Evaluation Certificate 4 SESSIONS STARTING OCTOBER 14, 2008 Crafting Instructional Strategies Certificate 3 SESSIONS STARTING OCTOBER 16, 2008 Leading Effective Live Online Learning Events Certificate 4 SESSIONS STARTING OCTOBER 17, 2008 Training Manager Certificate* 3 SESSIONS STARTING OCTOBER 24, 2008 Advanced E-Learning Design Certificate 6 SESSIONS STARTING NOVEMBER 3, 2008 ROI Fundamentals Certificate 5 SESSIONS STARTING NOVEMBER 3, 2008 Second Life Basic Design Certificate 5 SESSIONS STARTING NOVEMBER 4, 2008 Creating E-Learning with Flash Certificate 3 SESSIONS STARTING NOVEMBER 6, 2008 Manager of Learning and Learning Technologies Certificate 7 SESSIONS HELD NOVEMBER 12-14, 2008 Training Instructor Certificate 3 SESSIONS STARTING NOVEMBER 18, 2008 Managing and Communicating the Instructional Design Process Certificate 3 SESSIONS STARTING DECEMBER 1, 2008 Talent Management & Succession Planning Certificate 5 SESSIONS STARTING DECEMBER 2, 2008 Reinventing Strategic Planning Certificate* 3 SESSIONS STARTING DECEMBER 15, 2008 * Earn CEUs by attending this Training Live + Online certificate. Visit www.TrainingLiveAndOnline.com for details. All Training magazine certificate programs (inperson and online) are pre-approved by the International Society of Performance Improvement (ISPI). Earn up to 12 points towards your CPT re-certification with any Training Live + Online certificate program. For more information, visit www.certifiedpt.org. H10 Innovations in Mobile Learning at Microsoft Jim Federico, Senior Director of Platforms and Operations, Microsoft Corporation Join Jim as he shares innovations in readiness at Microsoft. Learn how Microsoft enables the occasionally connected, the highly global, and the extremely busy and demanding workforce that has an insatiable appetite for innovation. You’ll explore their corporate learning vision and strategy and you’ll hear about the progress they’ve made toward the vision to date, including delivery to any device. Jim will share insights learned and demonstrate successful leading-edge learning. H13 Boost Your Happiness Through Evidence-Based Exercises Sivasailam Thiagarajan, Author, Design Your Own Games and Activities: Templates for Performance Learn how you can be happier. In this session, practice a set of activities that increase your level of happiness in a sustainable fashion. Based on ideas from ancient philosophers to modern researchers, these exercises have produced measurable results with thousands of participants. You can prove it for yourself by using the measuring instruments to monitor your levels of happiness. An up-to-date list of resources (including free Web resources) will enable you to continue your pursuit of happiness for years to come. Log on to TrainingConference.com for a detailed schedule or to register. 11 http://www.TrainingLiveAndOnline.com http://www.TrainingLiveAndOnline.com http://www.TrainingLiveAndOnline.com http://www.certifiedpt.org http://www.TrainingConference.com
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