NMP - September 2016 - 88

Leading in the AMC Space: C reports its managing for America's lenders. hat does it take to grow a company in the mortgage business? It takes vision, which can be challenging to develop for yourself when the entire mission for your part of the industry was basically hard coded into legislation enacted after the financial crash. For appraisal management companies (AMCs) stuck between lenders that would rather handle the job in-house and appraisers that would rather W not work through a middleman, creating a vision that can lead to stellar growth can be very challenging. But, it's not impossible. For a case in point, look no further than Birmingham, Mich.-based Class Appraisal. Class has doubled the size of its business over the last 12 months, making it one of the fastest growing AMCs in the industry. Currently employing about 85 professionals, the company expects to hire another 50 additional staffers over the next six months. The firm is currently serving eight of the nation's top 10 wholesale lenders with appraisal orders placed nationwide, among them United Wholesale Mortgage (UWM), Finance of America and Freedom Mortgage. I spoke with Jon Tallinger, vice president of sales and marketing for Class Appraisal and one of the company's first employees, about what it takes to be a leader in the AMC space today and what it takes to deliver excellence along with the real estate valuation It's about culture When Tallinger started with the company in 2009 Class wasn't an industry leader. He admits that there were a lot of lessons learned in the early days. Over time, the management team matured and began fostering a culture that went beyond just connecting lenders and appraisers. Since then, Tallinger says, every single measurable metric, across the board, has improved. "Our current leadership has fostered a very good culture," Tallinger said. "Our people like working here and engaging our appraisers. We have built great relationships with these appraisers." Class Appraisal's culture is built on the following factors, roughly in this order: Quality, rewarding employees for what they do and removing limitations

Table of Contents for the Digital Edition of NMP - September 2016

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