NMP - September 2016 - 96

compliance education technological advancements in Internet-based communication hardware and software. It is also dependent upon whether the compliance training subject matter is required to be taught in a class room setting or if online training is acceptable. It therefore becomes a decision based upon resource allocation, proximity, complexity of content relative to the experience and skillset of the participants and regulatory or enterprise requirement. www.LykkenOnLending.com SEPTEMBER 2016 n National Mortgage Professional Magazine n NationalMortgageProfessional.com 96 Helping Mortgage Associations Grow From affordable association management services to creating vibrant and profitable conferences, Agility Resources Group can help your mortgage association achieve a stronger bottom line. Ask us about our creative approach to partnering with you. We'll bring the help you need to achieve the results you depend on. Conference Producers Association Managers Contact Vincent M. Valvo, CEO 860.922.3441 or info@AgilityResourcesGroup.com www.AgilityResourcesGroup.com Consideration #4: Will the training be conducted by skilled trainers, subject matter experts (SME)s or internal staff? The answer is heavily dependent upon the complexity of the training content, the size of the enterprise the training is designed for and staff resources. This article is really speaking to the companies and enterprises who do not have skilled trainers on staff. Fortunately, the industry has an abundance of SMEs who can share their knowledge and expertise as it relates to the numerous provisions within Dodd-Frank, TRID, or virtually any compliance subject we deal with. A good SME resource is the Collateral Risk Network, with membership covering every facet of the industry. Consideration #5: Will the training materials be submitted for CE approval? What sort of completion certificates (if any) or recording method will be required to demonstrate completion of the training? Many of the attendees will be involved in various certification programs that require a certain number of continuing education course hours to be completed for each certification renewal cycle. If this applies to your group, then identifying the submission requirements and gaining CE credit approval can add significant value to the training. Consideration #6: What is the length of the training session? The length of the training session continued from page 63 can have a significant impact on department staff coverage, logistics of attendees if conducting a live classroom training, whether the length of time covering the materials is sufficient to qualify for continuing education credit to the respective certification agencies, etc. As mentioned earlier, if being conducted by guest lecturers or trainers, travel and possible lodging arrangements will need to be coordinated with the training dates. Obviously recorded online videos offer the most flexibility for the training experience, but do present challenges regarding the level of participation by the attendees who might be tempted to multitask during the training session. This is less likely to occur in employer-sponsored training than an industry-related training for mandatory certification renewal. The second preferred option is to conduct a live Webinar, but this will require participation at a specific date/time for everyone attending. Fortunately, sophisticated software does exist today that can monitor remote attendees level of participation during the session if that is a concern of those developing and/or conducting the training. In this article, we discussed the fact that compliance requirements have reached new heights and as a result, increasing the need for effective compliance training which has become an ever increasing challenge to the various stakeholders in the industry. This article addressed some of those challenges taking into consideration numerous variables relating to live classroom presentations, recorded online videos as well as live online presentations including some resources for free or low-cost online applications intended to assist both large well-capitalized enterprises, as well as small lowbudget companies struggling with ensuring their staff have sufficient compliance training. Greg Stephens, SRA, MNAA, CDEI is chief appraiser and senior vice president of Compliance for Metro-West Appraisal Company. Greg also serves as chair of Government and Legislative Affairs for the National Appraisal Congress; vice chair of the Government Affairs Council for Collateral Risk Network; and is a member of the Government Relations Committee for the National Association of Appraisers. http://www.LykkenOnLending.com http://www.NationalMortgageProfessional.com http://www.AgilityResourcesGroup.com

Table of Contents for the Digital Edition of NMP - September 2016

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NMP - September 2016 - 1
NMP - September 2016 - Table of Contents
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NMP - September 2016 - Cover3
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