NMP - October 2016 - 69

updates to complete your task. Technology grants you the opportunity to be out in the field and meeting people face-to-face. The consumers' desire to use technology should never be misconstrued as a substitute to the fact that they really do want to know who is doing their loan. The loan process once leashed loan officers to their desks. Now, they have an opportunity to get out into the field with clients and realtors and be a fully mobile road warrior. A year ago, I would have said loan officers are slowmoving when it comes to the adoption of technology. Today, I know for a fact the majority of loan officers are adopting it. It is about the value of the tools and the tools are getting better-they are robust and can do things like push out real-time status updates and conditions, calculate monthly payments and upload documents with ease using a cellphone camera. All of this, however, will never replace the expert who serves as the consumer's consultant, and that is the loan officer, in the flesh. When a consumer finds a digital way of communication that they prefer the most, they may rely on that platform in various parts of their life. The mortgage industry should be able to accommodate this for today's homebuyer, but there will always come a time when that homebuyer will need to pick up the phone or come into the office to have their loan questions answered. By understanding this and finding the right balance through the "Despite all of the benefits that technology provides, the mortgage consumer will always need to be able to connect to their loan officer one-on-one." tips I outlined above, mortgage professionals can build the human connection in a digital world to deliver the best possible loan experience for the consumer. Leif A. Boyd is executive vice president of national production at American Pacific Mortgage Corp. (NMLS #1850). Leif oversees all aspects of mortgage origination, including the oversight of the production department of more than 180 branches. He may be reached by e-mail at LBoyd@APMortgage.com or call (916) 960-1325. 69 Account Executive Houston, Dallas, Atlanta, DC/Northern VA and CT * Plan, develop, and execute sales strategy to meet established goals in assigned territory * Secure new and maintain current relationships with originators, through both a wholesale and correspondent channel * Market Angel Oak products and programs to the mortgage and real estate community * Serve as liaison between brokers and operations team Come join the nation's top Non-QM lender by emailing careers@angeloakms.com for additional information and consideration. Angel Oak Mortgage Solutions is pioneering a fresh approach to today's mortgage lending challenges, offering a breadth of alternative lending products to retail partners who want to grow their business and better serve their customers. A highly entrepreneurial organization that embraces a strong service-based culture, Angel Oak was named a Top 150 Workplace by the Atlanta Journal Constitution for the past two years. www.angeloakms.com n National Mortgage Professional Magazine n OCTOBER 2016 We're looking for experienced sales professionals who thrive when challenged; inspired to deliver a level of service unparalleled in the industry. NationalMortgageProfessional.com FEATURED MONTHLY EMPLOYMENT OPPORTUNITIES http://www.NationalMortgageProfessional.com http://www.angeloakms.com

Table of Contents for the Digital Edition of NMP - October 2016

Table of Contents
NMP - October 2016 - Cover1
NMP - October 2016 - Cover2
NMP - October 2016 - 1
NMP - October 2016 - Table of Contents
NMP - October 2016 - 3
NMP - October 2016 - 4
NMP - October 2016 - 5
NMP - October 2016 - 6
NMP - October 2016 - 7
NMP - October 2016 - 8
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NMP - October 2016 - Cover3
NMP - October 2016 - Cover4
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