NMP - October 2016 - 98

getting toknow KELLY HENDRICKS President National Association of Professional Women B Y OCTOBER 2016 n National Mortgage Professional Magazine n NationalMortgageProfessional.com 98 elly Hendricks is vice president of St. Louis-based Delmar Financial Company and national president of the National Association of Professional Mortgage Women (NAPMW). National Mortgage Professional Magazine recently spoke with Hendricks regarding her work with NAPMW and her career in the mortgage industry. K How did you come into the mortgage profession? Was this your original career choice? Kelly Hendricks: It was not my original career choice. We all wind up in the mortgage business in a weird way. I wanted to be a nurse, and I went through junior year of nursing school before I decided that I did not want to be a nurse. So, I came home and was working at Applebee's. My manager said that his girlfriend was looking to hire a receptionist at an independent mortgage company, so I applied and got that job. How did you first become involved with NAPMW? I was not happy being a receptionist-it was not my dream job. I got bored very P H I L quickly. Thankfully, I had a very good mentor. The manager at the job pulled me into the operations department and sent me to an NAPMW conference to learn more about the different parts of the mortgage industry. I attended NAPMW meetings here and there for a few years. Then, there was an individual at a mortgage insurance company that saw potential and started mentoring me. I was encouraged to grow more within this field. I attended NAPMW meetings for five years before joining the association. What titles have you held in NAPMW? At the local level, I was the Education Committee chair, then treasurer, president-elect and currently, national president. At the national level, I have been president-elect and served as president last year and this year. I will serve as NAPMW president through April 2017. What is NAPMW's relationship with the other major mortgage profession trade groups? There is an interesting dynamic. At various local associations, the Mortgage H A L L Bankers Association (MBA) and NAPMW have joint meetings. There is little overlap primarily because the MBA is the driving force for lobbying and regulatory issues, and we are focused on education, personal growth and development. We also have an excellent relationship with NAMB-The Association of Mortgage Professionals. We complement each other without competing with each other. I think it's important to note that we are the only organization focused on promoting women's interests in the mortgage field. Speaking of personal growth and development, what is NAPMW doing to bring more young women into mortgage careers? It seems like that conversation is going on daily. At both the national and local level, there is a lot of talk about what will happen with the industry in 15 to 20 years ... what is going to happen when the executive and mid-level management personnel retire? There are not a lot of younger women coming into the business. For starters, the licensing requirements are very limiting for someone right out of college. This is also happening in the ancillary fields: With appraisers, for example, it is very hard to get people to come in. And we are also not an industry that markets itself very well-it is not like we are doing a lot to promote ourselves. We need to ask ourselves: What is the hook to bring young people in? What can entice them and make them excited about the mortgage industry? We need to emphasize that there is no ceiling on the sales side- essentially, you are your own boss. And women in executive management have become the norm. This is one of the few industries where women can walk into executive management, either at a multibillion-dollar company or a small shop. It is not uncommon for those who work hard to be elevated and have unlimited opportunities. How do you see the state of the housing market over the next 12 months? Very strong, probably stronger than it has been in a long time. The purchase market is coming back and homes are appreciating. There is so much pent-up appetite. Traditionally, the purchase market was driven by household formations. We are http://www.NationalMortgageProfessional.com

Table of Contents for the Digital Edition of NMP - October 2016

Table of Contents
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NMP - October 2016 - 1
NMP - October 2016 - Table of Contents
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