NMP - December 2016 - 34


Recruiting for the
Freedom Mortgage's First
Flyer training program
educating the next generation
of mortgage professional
By Phil Hall

DECEMBER 2016 n National Mortgage Professional Magazine n

NationalMortgageProfessional.com

34

enjamin Franklin
once wrote, "An
investment in
knowledge pays
the best interest."
If the Founding
Father was around in today's
mortgage industry, he would
have to acknowledge that
Freedom Mortgage Corporation
is reaping a diverse return on
investment for its First Flyer
training program that educates
the next generation of industry
professionals, while ensuring a
new infusion of talent to keep the
company operating for years to
come.
Michael Middleman, the
program's founder and Freedom
Mortgage vice president, recalled
that the program was first
contemplated during 2014, when
the post-recession housing
market was gaining stability but
not gaining a new influx of
professionals.
"A lot of people were flushed
out," he said, adding that many

B

"We were able to create a
program that encouraged
participants to learn and want to
do something new-if they were
willing to put in all of the effort
that was required."
-Michael Middleman
Freedom Mortgage Vice President
and Founder of the First Flyer Program

of the mortgage professionals
who rode out the storm were
industry veterans with a
penchant of hanging tough

during difficult periods. However,
this created a demographic
imbalance with many loan
officers in the late 40s and early

50s but relatively few in their 20s
or 30s.
"The average age of a loan
officer today is 53 or 54, so we
thought it would be a great
opportunity to be more than a
thought leader by introducing more
youth and life into the business,"
Middleman added. "We wanted to
take advantage of our niche in the
market and grow to meet that
opportunity by bringing in a lot of
loan originators and sales folks."
Katherine Rugge, the First Flyer
program's senior project manager,
sought to design the structure of
the curriculum to accommodate
Millennials that would be
approaching the mortgage world
for the first time.
"We were going to work with
individuals who were completely
green and had no knowledge of
the mortgage industry," she said.
"Our goal was to model them into
ideal Freedom Mortgage
employees, while building future
leaders who understand our
business model."



Table of Contents for the Digital Edition of NMP - December 2016

Contents
NMP - December 2016 - Cover1
NMP - December 2016 - Cover2
NMP - December 2016 - 1
NMP - December 2016 - Contents
NMP - December 2016 - 3
NMP - December 2016 - 4
NMP - December 2016 - 5
NMP - December 2016 - 6
NMP - December 2016 - 7
NMP - December 2016 - 8
NMP - December 2016 - 9
NMP - December 2016 - 10
NMP - December 2016 - 11
NMP - December 2016 - 12
NMP - December 2016 - 13
NMP - December 2016 - 14
NMP - December 2016 - 15
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