NMP - April 2017 - 57

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S P E C I A L

F O C U S

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Leadership
Become a More Effective Leader
Six attributes of effective leadership
and recognizing it in others
By Ray Brousseau

I

2. Set the pace
It's been said many times before
and still rings true: Leaders lead
by example. In the mortgage
industry, one of the most
important things a leader must do
is set the pace. The speed of the
leader dictates the speed of the
team. When defining
expectations, it's important your
team knows that you hold
yourself to the same standards.
They also must know you can do
what you're asking them to do.
This earns credibility,
demonstrates solidarity and
inspires your team to work hard-
together. Setting the pace
doesn't just mean the speed at
which your team works and
accomplishes goals, however. It
applies to a host of qualities that
should be evident in your leading

by example: Ethics,
accountability, discipline,
attitude, recognizing and
rewarding accomplishments and
communication. A team adopts
the characteristics of its leader.
It's incumbent upon you to put
forth your best effort on every
front. To get everyone to buy in
and live the big things-such as
values and culture-you must
ensure your team is aligned from
top to bottom and working
together as a cohesive unit.
3. Serve your team
Make time for your team. Above
all, leadership is a people job,
and strong and effective leaders
serve their teams-not the other
way around. The person in
charge should work with and for
the team; meeting the goals and
being successful is the bullseye,
not the hierarchy of the
organization. A true leader
recognizes this can hinder
success and morale and works to
remove any obstacles that could
keep the team from
accomplishing organizational
goals. This means you, as the
leader, must be attentive to
what's happening within the
organization. Listen to your team.
This will help you best serve
them and lead them to success.
Some may question what value a
manager or team leader brings
because often they're not the
continued on page 58

57

n National Mortgage Professional Magazine n APRIL 2017

1. Be passionate
True leaders set the tone for their
organization. If the person at the
top is passionate and
enthusiastic about the business
or project at hand, it will filter
throughout the team. As the
leader, people look to you for

vision and direction. They notice
how you handle challenges and
your approach to daily work.
Successful leaders make their
organizations fun places to work.
Your level of energy and attitude
will dictate your team's own
approach to their work. A strong
leader is committed to helping
the team meet its goals and cares
about their work. Successful
teams often have one thing in
common: they work hard and
play hard together. When you are
passionate about what you're
doing, it shows in your work
product and success of your
team.

NationalMortgageProfessional.com

n an industry as dynamic as
the mortgage business,
strong, consistent
leadership is critical to
success. Whether working
with a team of 10 or 1,000,
the same key principles of
management apply. Learning and
applying these principles not only
helps mortgage professionals
become better leaders, but also
helps them identify and develop
leaders within their companies-
and recognize strong
management in their business
partners, as well.
The question has often been
posited: Are leaders born or
made? In truth, it's probably a
little bit of both. Innate leadership
qualities should be cultivated and
developed; however, learning the
tenets of directing a successful
team is valuable leaders and
team members alike. Whether or
not you currently manage people,
developing your ability to
recognize effective leadership will
help you in selecting prospective
business partners-and potential
employers. Following are six
attributes I believe are the
hallmarks of strong leaders.



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