NMP - April 2017 - 81
nal of the Month
currently working with several
high-performing appraisers to
identify a training and development
program where we can help bring
new talent into the industry via
working for us as an AMC, then
ultimately becoming an appraiser
in the market.
How does your company
attract new young employees?
For our company, we're hiring
about 10 to 20 Millennials a year.
We attract people by having a
great culture, and big growth. It
is amazing to see how people
react when they walk in our door,
see all the great people, the cool
office space, and see all the
growth results. They are
immediately bought into the
company. Culture and big growth
are the biggest drivers to getting
great talent. For example, we
have a culture where everyone
has a seat at the table. There are
no titles internally-titles are only
used for communicating
externally. Internally, they mean
nothing to us.
That is not very common in
any industry, is it?
Not really, you must see it to
feel it. We are very proud of our
culture-it is our main driver of
What is the housing market
like in Michigan, particularly
the Detroit market?
In Detroit, we're seeing a great
resurgence. The entire metro
Detroit is a wonderful place for
the mortgage market ... UWM,
Quicken, Flagstar and several
other great companies are
headquartered here. We are all
working with colleges and other
educational institutions to get
young people in the business,
which will drive continued
advancements and success.
As for Michigan in general,
housing values continue to rise.
Michigan median home values
are up over seven percent in the
past year, and should continue
to increase about three percent
on average over the next few
What do you see as the nearterm future for your company?
Continued focus on our people,
client service levels, and
technology advancements. Last
year now, we were working with
three of the top 10 wholesale
lenders in the country-today we
work with 15 of the top 20.
Beyond wholesale, we are working
with many retail lenders, including
several banks and credit unions.
Our future is extremely bright, as
we continue to be rated the
number one performing AMC by
many clients-the business flow
has been excellent.
With all of this work going on,
how do you spend your leisure
My leisure time is all about family
and friends. I am very blessed to
have a wonderful wife and four
healthy kids, ages 16, 14, 12 and
10. Let's just say there is a never
a dull moment in our house. I
love all sports, and really enjoy
being part of my son's travel
Phil Hall is managing editor of National Mortgage
Professional Magazine. He may be reached by e-mail at