NMP - February 2018 - 32

heard
street
on the

Our Heard on the Street column
is a chronicle of events, changes
and passages in the lives of the people
and companies shaping
the mortgage industry.

New American Funding
Expands in Texas, Adds
Leaman Team

FEBRUARY 2018 n National Mortgage Professional Magazine n

NationalMortgageProfessional.com

32

New American Funding has
expanded its Central Texas
territory with the award-winning
Leaman Team. Ranked by the
Austin Business Journal as the
Number One Lender in Austin for
six consecutive years, Max
Leaman will spearhead the
market expansion as Branch
Manager and Senior Loan
Officer.
"The home loan industry is
changing rapidly; customers and
Real Estate Agents want fast
closings, low rates and state-ofthe-art technology to save time
and simplify the loan process,"
said Leaman. "Powered by New
American Funding, we deliver
what the market wants from
application to closing."
In 2017, Leaman closed more
than 1,000 home loans and will
be joined by his production team
of Jori Stern, Amanda Stewart,
Adam Biehler and Tiffany Wilbrett
Garcia, as well as his talented
operations, processing and
closing teams.
New American has also
continued its expansion across
Central Texas with the addition
of Team Candy Buzan in Austin,
Texas. Buzan, who has been
ranked by the Austin Business
Journal as a Top Producer since
2012, will serve as Branch
Manager and Senior Loan
Officer. Buzan will be joined at
New American Funding by longtime business partner and CoBranch Manager, Max Leaman.
"We're excited about this new
partnership and the ability to
deliver an elevated level of
service through state-of-the-art

technology," said Buzan. "The
future of residential lending is
about innovation and providing a
customized loan process.
Powered by New American
Funding, we're able to create this
type of tailored homebuying
experience."
For more than 30 years, Buzan
has been assisting housing
customers throughout greater
Austin. In 2017, she closed more
than 300 loans.
Buzan, along with her team:
Trudy Savage, Kim Nielsen and
Daniel Hyzak, specialize in all
loan types.
"We believe in helping
consumers achieve
homeownership," said Buzan.
"And we're committed to
accomplishing this goal in a way
that borrowers are prepared for
long-term financial success."
DocMagic Opens Print
Fulfillment Supercenter

DocMagic has opened a 12,000square foot print fulfillment
center, minutes from its Torrance,
Calif. headquarters. DocMagic
added the high tech
"supercenter" to support lenders'
growing need for secure,
compliant paper documents as
the mortgage industry transitions
to a 100 percent digital mortgage
process.
"Ironically, DocMagic's
increasing need to produce paper
documents results from the
growing number of lenders using
our technologies to transact

paperless mortgages," said
Dominic Iannitti, President and
Chief Executive Officer of
DocMagic.
Paper fallout, which is normal
and can be expected with any
digital process, is usually caused
when borrowers do not respond
to e-mail requests for eSigning
within required timeframes or
because they specifically ask
their lenders to revert to paper
documents. When this happens,
lenders' risk of compliance
violations increases. The process
of printing, preparing and
delivering paper documents is
traditionally an intensely manual
and time-consuming process,
which increases lenders' risk of
missed disclosure deadlines,
errors and compromised data.
"Simply creating a print
fulfillment center wouldn't have
been an adequate solution
because high risk is inherent in
handling paper fallout," said
Iannitti. "We needed a fulfillment
center based on technology that
eclipses any process-manual or
automated-currently being used
to process paper documents.
Fortunately, this is where
DocMagic excels. We created a
fulfillment supercenter that
operates at the height of
automation in the mortgage
equivalent of a sterile
environment. We're very proud of
what we've built."
The new fulfillment center uses
biometric authentication and
video monitoring to provide
auditable assurance that only
authorized individuals access the
building and specific areas within
the structure. Inside, advanced

technology automates nearly
every step of the paper process.
Once the documents are ordered,
a printer automatically feeds the
paper documents directly into an
automated system that scans and
reads the barcodes to assure that
all documents are present. The
documents are then inserted into
envelopes, sealed and stamped-
all without human intervention.
The system logs and stores all
actions, so lenders can review
them and produce detailed
information about any
document's activity, at any time.
The result of this high-tech
process for handling paper is a
drastic reduction in the risk of
errors, omissions and
compromised data.
"UETA [Uniform Electronic
Transactions Act] requires that
consumers be allowed to opt out
of electronic processes at any
time, but that's just one
compliance issue lenders need to
address," said Iannitti. "The key
difference between DocMagic
and a basic software provider is
DocMagic's core focus on
providing a legal and compliant
process. Unlike other providers,
we've automated and integrated
that opt out option within our
workflow so lenders can avert
risks that arise when transitioning
to another system or vendor."
DocMagic plans to open
additional regional print centers
across the nation over the next
several years to support its
expansion into other types of
consumer loan programs. While
there will always be some degree
of fallout, as borrowers embrace
the eSigning of all documents as
the new norm, opting out to a
paper process will become less
common as well as the need to
support additional fulfillment
centers.


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Table of Contents for the Digital Edition of NMP - February 2018

Contents
NMP - February 2018 - Cover1
NMP - February 2018 - Cover2
NMP - February 2018 - 1
NMP - February 2018 - Contents
NMP - February 2018 - 3
NMP - February 2018 - 4
NMP - February 2018 - 5
NMP - February 2018 - 6
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