Technical Services - Winter 2009 - (Page 22) OpenLine activity and 2008 Poster Contest winners he OpenLine gives employees the opportunity to raise ethical issues and report unethical behavior and activities in the workplace. The TS Ethics Office periodically shares information on the sector’s OpenLine activities to demonstrate the company’s commitment to addressing all claims of unethical conduct. At the end of the third quarter of 2008, the sector received 127 OpenLine calls and 71 percent of those calls were referred to Human Resources. Of the calls that were investigated by the Sector Ethics Office, an estimated 29 percent were found to involve behavior that could be deemed a violation of the company’s values. Employees can use the Dispute Resolution Procedure (DRP) for reporting concerns. The DRP actually allows employees more avenues to address concerns, including one or more of the following: • Informal HR Review • Administrative Officer Review • Management Appeals Committee • Mediation • Arbitration To receive more information on the DRP please speak to your Human , Resources representative or reference Corporate Procedures H103 and H103A. To report any ethical concerns, or to seek advice on business conduct, speak with your Business Conduct Officer or contact the OpenLine, which is available 24 hours a day at (800) 247-4952 or https://www.compliance-helpline.com/northgrum.jsp. T Northrop Grumman sponsored an Ethics Awareness Week during the last week of August to raise awareness of ethics issues and to communicate available ethics resources. In conjunction with Ethics Awareness Week, Northrop Grumman and the Technical Services sector sponsored a poster contest and the winners will be included in the 2009 Ethics calendar. The winners of the 2008 Ethics Poster Contest were: 1st Place (Top): Kristie Villanacci, Ft. Walton Beach, Fla. (TSG) 2nd Place (Bottom left): Zachary VanNote, Albuquerque, N.M. (TSG) 3rd Place (Bottom right): Victor Diaz and Ryan DeJesus, Tampa, Fla. (SSG) Safe Harbor compliance and annual recertification for 2008 orthrop Grumman is in the process of an annual recertification of compliance with the “Safe Harbor” principles as agreed to between the U.S. and the European Commission. Are you supporting Northrop Grumman’s commitment to operating within the guidelines of the Safe Harbor principles? In 1995, the European Union (EU) issued the EU Data Protection Directive, which protects an individual’s right to the privacy of their personally identifiable information (PII). This directive includes all of our expatriates (U.S. citizens working abroad) in EU countries and foreign nationals (host country citizens) in EU countries. PII from the EU must be collected, stored, processed and transferred within the framework of the following seven principles of Safe Harbor data: Notice: Residents of EU countries are notified about the purposes for which information about them is collected and used. Choice: Residents of EU countries may have the right to allow or disallow certain uses of their personal information. Onward Transfer: the Company can transfer personal information to agents or third parties if there is an agreement in place for the agent or third party to abide by the applicable Safe Harbor principles in the use or transfer of personal information of EU employees, customers, suppliers and vendors. N Access: Residents of the EU have the ability to request reasonable access to their personal information maintained by Northrop Grumman and can require that information be corrected, amended or deleted when it is inaccurate. Security: Reasonable precautions must be taken to protect personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Data Integrity: Personal information must be relevant for the purposes for which it is being used, and the information should be reliable, accurate, complete and current for its intended use. Enforcement: Northrop Grumman is committed to cooperating with the EU data protection authorities in the investigation of Safe Harbor compliance issues. Employees can contact their Human Resources representative regarding complaints, access requests or any other Safe Harbor issues or they can contact their business conduct officer. Customers, suppliers and vendors can contact their respective NGC business departments or the general “Contact Us” email mailbox on the Northrop Grumman Internet site to submit any complaints or feedback. For more information, refer to Technical Services Command Media Policy TSP H21 and Procedure TSU H21. You may also contact Carolyn Petersen, Sector POC, at carolyn.petersen@ngc.com with specific questions. TS 22 Technical Services Magazine • Winter 2009 https://www.compliance-helpline.com/northgrum.jsp
Table of Contents Feed for the Digital Edition of Technical Services - Winter 2009 Technical Services - Winter 2009 Contents President's Column New Business Growth TS Implements Improvements to USPS Equipment Security Services Award in Southwest Asia; TS Awarded Qatar Contract Livermore Operations Provide Major Support to NSTec NSROC Team Achieves Technical Excellence NG Board Visits Nevada Test Site Fort Irwin Gains Efficiencies Global Hawk Award Lake Charles Reaches Significant Milestone TS Continues Expanding Hunter UAV Support Operations Warner Robins Uses Technology to Increase Business U.K. AWACS Accident Data Recording Systems Upgrade TS Continues to Support Injured Warfighters TS Transforms Army Training; Secures Key DHS Contract TS Trainers Deliver New Military Intelligence Instruction I'm In! TS Supports Joint Training Media Operations; BCTC Trainers Prepare for Combat Ethics OpenLine Results and Poster Contest Winners; Safe Harbor Annual Recertification TS Optimizes Operations Through ISO 9001:2000 Certification Technical Services - Winter 2009 Technical Services - Winter 2009 - Contents (Page Cover1) Technical Services - Winter 2009 - President's Column (Page 2) Technical Services - Winter 2009 - New Business Growth (Page 3) Technical Services - Winter 2009 - TS Implements Improvements to USPS Equipment (Page 4) Technical Services - Winter 2009 - Security Services Award in Southwest Asia; TS Awarded Qatar Contract (Page 5) Technical Services - Winter 2009 - Livermore Operations Provide Major Support to NSTec (Page 6) Technical Services - Winter 2009 - NSROC Team Achieves Technical Excellence (Page 7) Technical Services - Winter 2009 - NG Board Visits Nevada Test Site (Page 8) Technical Services - Winter 2009 - Fort Irwin Gains Efficiencies (Page 9) Technical Services - Winter 2009 - Global Hawk Award (Page 10) Technical Services - Winter 2009 - Lake Charles Reaches Significant Milestone (Page 11) Technical Services - Winter 2009 - Lake Charles Reaches Significant Milestone (Page 12) Technical Services - Winter 2009 - Lake Charles Reaches Significant Milestone (Page 13) Technical Services - Winter 2009 - TS Continues Expanding Hunter UAV Support Operations (Page 14) Technical Services - Winter 2009 - Warner Robins Uses Technology to Increase Business (Page 15) Technical Services - Winter 2009 - U.K. AWACS Accident Data Recording Systems Upgrade (Page 16) Technical Services - Winter 2009 - TS Continues to Support Injured Warfighters (Page 17) Technical Services - Winter 2009 - TS Transforms Army Training; Secures Key DHS Contract (Page 18) Technical Services - Winter 2009 - TS Trainers Deliver New Military Intelligence Instruction (Page 19) Technical Services - Winter 2009 - I'm In! (Page 20) Technical Services - Winter 2009 - TS Supports Joint Training Media Operations; BCTC Trainers Prepare for Combat (Page 21) Technical Services - Winter 2009 - Ethics OpenLine Results and Poster Contest Winners; Safe Harbor Annual Recertification (Page 22) Technical Services - Winter 2009 - TS Optimizes Operations Through ISO 9001:2000 Certification (Page 23) Technical Services - Winter 2009 - TS Optimizes Operations Through ISO 9001:2000 Certification (Page Cover4)
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