STORES Magazine - June 2011 - (Page 97)

WHAT’S WATCHING / CONCEPT TO WORTH NEXT retailcalendar JUNE 4 Logistics & Supply Chain Forum (Richmond), Stone Mountain, Ga. CSCMP Europe Conference, Barcelona NRF Loss Prevention Conference & EXPO, Dallas European Supply Chain & Logistics Summit (WTG), Berlin Internet Retailer Conference & Exhibition, San Diego Quebec Conference (ICSC), Montreal Global Summit (CIES), Barcelona eTail Europe (WBR), London Washington Leadership Conference (NRF), Washington, D.C. Retail Executive Summit (Aberdeen), New York Industry & Technology Issues Conference (ASAP), Palm Beach, Fla. NACDS Marketplace, Boston Electronic Home Shopping Conference (ERA), Stockholm 5 9 7 10 SPONSORING ORGANIZATIONS SPONSORING ORGANIZATIONS National Retail Federation National Retail Federation (NRF) (NRF) Washington, D.C. Washington, (202) 783-7971D.C. (202) 783-7971 www.nrf.com www.nrf.com National Council of Chain Aberdeen Group Restaurants (NCCR) Boston, Mass. Washington, D.C. 617-854-5200 (202) 626-8183 www.aberdeen.com www.nccr.net American Society & Retail Advertisingfor Automation in Pharmacy Marketing Association (ASAP) (RAMA) Blue Bell, Pa. Washington, D.C. (610) 825-7783 (202) 661-3052 www.asapnet.org www.rama-nrf.org CIES — The Consumer Allworld Exhibitions Goods U.K. London, Forum Paris, 20 7840 +44 (0) France 2100 (+33) 1-82-00-95-95 www.allworldexhibitions.com www.ciesnet.com ASIS International Council of Va. Alexandria, Supply Chain Management Professionals (703) 519-6200 (CSCMP) www.asisonline.org Lombard, Ill. (630) 574-0985 BNP Media www.cscmp.org Troy, Mich. (248) 362-3700 Electronic Retailing www.bnpmedia.com Association (ERA) Arlington, Va. Canadian Franchise (703) 841-1751 Association (CFA) www.retailing.org Toronto, Ontario (416) 695-2896 International www.cfa.ca Council of Shopping Centers (ICSC) New York, N.Y. Council of Supply Chain (646) 728-3800 Management Professionals www.icsc.org (CSCMP) Lombard, Ill. Internet Retailer (630) 574-0985 (IR) Chicago, Ill. www.cscmp.org (312) 362-9527 www.internetretailer.com Customer Engagement Technology World National Conn. Trumbull, Association of Chain Drug (203) 371-6322 Stores (NACDS) www.CETWorld.com Alexandria, Va. (703) 549-3001 www.nacds.org DiversityBusiness.com (DB) Southport, Conn. (203) 255-8966 www.diversitybusiness.com In-Store Marketing Institute Skokie, Ill. Richmond Events (847) 675-7400 New York, N.Y. www.instoremarketer.org (212) 651-8700 www.RichmondEvents.com National Association of Chain Drug Stores (NACDS) World TradeVa. Alexandria, Group (WTG) Toronto, Ontario (703) 549-3001 (416) 214-3400 www.nacds.org www.wtgevents.com www.scleurope.com NACHA — The Electronic Payments Association WorldwideVa. Herndon, Business Research (WBR) (703) 561-1100 New York, N.Y. www.nacha.org (888) 482-6012 www.wbresearch.com Retail Council of Canada www.etaileurope.com (RCC) Toronto, Canada (416) 922-6678 www.retailcouncil.ca Retail Industry Leaders Association (RILA) Arlington, Va. (703) 841-2300 www.rila.org RFID Journal Hauppauge, N.Y. (631) 249-4960 www.rfidjournal.com Richmond Events New York, N.Y. (212) 651-8700 www.RichmondEvents.com RIS News Randolph, N.J. (973) 607-1300 www.risnews.com Western Association of Food Chains (WAFC) Lakewood, Calif. (562) 497-1012 www.wafc.com 13 15 14 16 14 17 15 16 15 17 20 22 20 22 21 22 23 25 25 28 26 28 STORES (ISSN 0039-1867) is published monthly by NRF Enterprises Inc., a subsidiary of National Retail Federation Inc. 325 7th St. NW, Washington, D.C. 20004, for $120, one year; $240, two years (pre-payment is required on all foreign subscriptions); Special Delivery (foreign subscriptions): $155, one year; $275, two years; Single copy, $15. Periodical postage paid at Washington, D.C., and additional mailing office. POSTMASTER: Send address change to STORES, 325 7th St. NW, Washington, D.C. 20004. Vol. 93 No. 6, June 2011. ©2011, NRF Enterprises Inc. All rights reserved. Publications Agreement No. 40609151. CANADA POSTMASTER: Forward returned copies to Station A, PO Box 54, Windsor ON N9A 6J5. WWW.STORES.ORG STORES / JUNE 2011 97 http://www.nrf.com http://www.aberdeen.com http://www.RichmondEvents.com http://www.wtgevents.com http://www.scleurope.com http://www.asapnet.org http://www.wbresearch.com http://www.ciesnet.com http://www.etaileurope.com http://www.cscmp.org http://www.retailing.org http://www.icsc.org http://www.internetretailer.com http://www.nacds.org http://WWW.STORES.ORG

Table of Contents for the Digital Edition of STORES Magazine - June 2011

Stores - June 2011
Contents
Editor’s Page
President’s Page
Trends
Retail People
CEO Compensation
Customer Service
Business Strategy
What We’ve Learned
Loss Prevention Supplier Directory
Research
Mobile
Q&A
Concept2Watch
Customer Rewards
Business Management
Social Media
Planning Solutions
Loyalty Programs
Business Intelligence
Multi-Channel
Payments
Store Operations
Divisional Update
NRF News
Point of View
Retail Industry Calendar
End Cap

STORES Magazine - June 2011

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