STORES Magazine - January 2009 - (Page 6)

WORTH WATCHING 36 CONCEPT2WATCH Smashing Idea Smashburger puts fresh spin on quick serve. 38 E-COMMERCE It’s Magic Application takes browsing to a new level at Borders.com. 40 ANALYTICS Analyze This Quantivo helps retailers build better promotions. JANUARY 2009 58 56 COMMUNICATIONS Clearing the Clutter “De-duping” speeds traffic on grocer’s WAN. 58 SOA They Did IT iWay Software helped Coty integrate, streamline disparate systems. 60 ENERGY Saved by the Lights Energy-efficient LED installations at retail can make products pop and bills shrink. NUTS AND BOLTS 42 CATEGORY MANAGEMENT Category Management Gets a Tune-Up AutoZone revs efficiency with exception-based solution. 45 IT SYSTEMS Reverse Outsourcing Upscale Indian apparel store taps U.S. vendor for retail information systems. 48 IN-STORE TECHNOLOGY Systems Makeover Solutions from HP are what’s in fashion at Chico’s. 50 IT SYSTEMS Smooth Operator Danier Leather boosts customer experience with systems upgrade. 52 COMMUNICATIONS Connecting with the Future Wi-Fi is one of the specials at retroinspired restaurant chain. 54 WEBSITE STRATEGY Master Your Domains Multiple names can boost e-commerce traffic and sales. 52 LPinformation 66 VIDEO SURVEILLANCE Screening for Scammers Exception-based DVR system helps c-store operator pinpoint fraud. 72 EMPLOYEE THEFT Adios, Sweetheart Recognition software can greatly reduce internal theft in supermarkets. 76 ONLINE FRAUD The Hook Line’s a Stinker ID thieves luring consumers with promise of easy money. 78 INDUSTRY PERSPECTIVE BONUS CONTENT Available exclusively at www.stores.org Paperboy delivers targeted banner ads Direct-from-the-web home improvement Need a back issue of STORES? Order one at www.stores.org 72 CONSIDER THIS 8 10 80 82 84 EXECUTIVE EDITOR’S PAGE PRESIDENT’S PAGE LOEB RETAIL LETTER ARTS UPDATE POINT OF VIEW INSIDE TRACK 86 NRF NEWS 87 RETAIL CROSSWORD WHAT’S NEXT 89 RETAIL INDUSTRY CALENDAR CONTRIBUTORS Faye Brookman M.V. Greene D. Gail Fleenor Janet Groeber 6 STORES / JANUARY 2009 POSTSCRIPT 90 END CAP Craig Guillot Michael Hartnett Len Lewis Ed McKinley Fred Minnick Liz Parks David P. Schulz Sandy Smith Fiona Soltes WWW.STORES.ORG http://www.stores.org http://www.stores.org http://WWW.STORES.ORG

Table of Contents Feed for the Digital Edition of STORES Magazine - January 2009

STORES Magazine - Jauary 2008 Contents Executive Editor's Page President's Page Mechanical Marvel P&G Invests in Ocado Now I Remember What Shoppers Think 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown Retail People Breaking the Monotony Multi-Channel Concept2Watch E-Commerce Analytics Category Management IT Systems In-Store Technology IT Systems Communications Website Strategy Communications SOA Energy Video Surveillance Employee Theft Online Fraud Industry Perspective Loeb Retail Letter ARTS Update Point of View NRF News Retail Crossword End Cap

STORES Magazine - January 2009

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