STORES Magazine - January 2009 - (Page 8) CONSIDER THIS / EXECUTIVE EDITOR’S PAGE The Mall, Reconsidered BY SUSAN REDA trip to the local mall (mine is Roosevelt Field on Long Island) often has a purpose, but nearly always yields its share of entertainment. I couldn’t help but recall a recent trip there as I researched this month’s cover story. Experts are calling for more retail-tainment, more restaurants and more diversity in the tenant mix. While they acknowledge the difficulty in delivering on these fronts right now, I’m convinced there’s already plenty of good – and, I might add, cheap – fun to be experienced at the mall. Last month I was tasked with picking up my daughter and her friend at the mall at 4 p.m. It was 1 o’clock: I’d already hit the gym, cleaned the kitchen and put up two loads of wash. There was no chance of me doing any additional chores, so I suggested to my husband that we visit the mall. His cheerful response: “Why would we do that? It’s not as if we have money to spend.” He was right, but I was undeterred. Twenty minutes later we were on the road. With no real purpose, we simply visited our favorite stores and enjoyed browsing. First stop: Williams-Sonoma. There we sampled hot apple cider with mulling spices and stuffing with sausage. While I played with some kitchen gadgets and daydreamed about having an oversized kitchen outfitted with nearly everything in the store, my husband discovered samples of espresso. He was quite pleased. Then it was on to Brookstone. After toying with numerous widgets, we managed to snare two massage chairs side by side. We shared a chorus of oohs and ahhs . . . until a sales associate began hovering nearby. Apparently, 15 minutes is too long to linger without showing any signs of buying; we decided to bail before she called security. We stopped at Apple to play with the laptops and iPods and used our “free” call to check up on our son. We took in a few minutes of college football at Sony Style and tried to imagine how great that 50-inch plasma TV would look on a wall at home. We tried out sofas in Pottery Barn, allowed a very pushy cart vendor to slather my dry hands with moisturizer and sipped tea samples at Teavana. All in all, it was a very enjoyable day. We met up with my daughter and her friend at the appointed hour; both had recently celebrated birthdays, and each spent plenty of “birthday money” that afternoon. When informed about how her father and I had spent our afternoon, my daughter responded (affectionately, I think), “You guys are such losers. How come you didn’t buy anything?” Actually, we purchased a bread mix at Williams-Sonoma and some earphones at Sony. Total amount spent: $45. A fun day at the mall: priceless. A STORES Magazine STORES Digital Edition STORES.org STORES Knowledge Series® STORES First Edition STORES Retail Deals 325 7th St. NW, Suite 1100 Washington, D.C. 20004 202/626-8101 RICK GALLAGHER Publisher Vice President 202/626-8103 FAX: 866/640-8136 E-mail: publisher@nrf.com SUSAN PATTERSON Assistant Publisher 202/626-8102 FAX: 202/661-3042 E-mail: pattersons@nrf.com EDITORIAL SUSAN REDA Executive Editor 516/437-1245 FAX: 866/640-8138 E-mail: editor@nrf.com HARRY LISTER Managing Editor 202/626-8199 FAX: 866/640-8137 E-mail: listerh@nrf.com EMINE BEHNAM Production Manager 202/661-3047 FAX: 866/235-1939 E-mail: behname@nrf.com MARY ALICE ELMER Copy Editor LUCY D. REDDAWAY Creative Director ADVERTISING & MARKETING MIKE GRIBBIN Advertising Director 410/893-8003 Kim Daniele Molly Deise Therese Draddy Chris Hodges Dan McClure Tim O’Connell Executive Publishing Inc. 900A Main St., Suite 103 Bel Air, MD 21014 410/893-8003 FAX: 410/893-8004 E-mail: advertising@stores.org CIRCULATION ELENA CAIOLA Senior Director, Circulation and Information Management 202/626-8146 FAX: 866/640-8139 E-mail: circulation@nrf.com DORIS MASON Circulation Assistant 202/626-8172 FAX: 866/640-8140 For article reprints, including e-prints, please contact our Reprint Coordinator at Wright's Reprints 877-652-5295 or STORESreprints@wrightsreprints.com. editor@nrf.com At STORES, we appreciate hearing our readers’ thoughts and comments. Please address your correspondence to editor@nrf.com, or contact me at (516) 437-1245. 8 STORES / JANUARY 2009 WWW.STORES.ORG http://www.STORES.org http://WWW.STORES.ORG
Table of Contents Feed for the Digital Edition of STORES Magazine - January 2009 STORES Magazine - Jauary 2008 Contents Executive Editor's Page President's Page Mechanical Marvel P&G Invests in Ocado Now I Remember What Shoppers Think 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown Retail People Breaking the Monotony Multi-Channel Concept2Watch E-Commerce Analytics Category Management IT Systems In-Store Technology IT Systems Communications Website Strategy Communications SOA Energy Video Surveillance Employee Theft Online Fraud Industry Perspective Loeb Retail Letter ARTS Update Point of View NRF News Retail Crossword End Cap STORES Magazine - January 2009 STORES Magazine - January 2009 - STORES Magazine - Jauary 2008 (Page Cover1) STORES Magazine - January 2009 - STORES Magazine - Jauary 2008 (Page Cover2) STORES Magazine - January 2009 - STORES Magazine - Jauary 2008 (Page 3) STORES Magazine - January 2009 - Contents (Page 4) STORES Magazine - January 2009 - Contents (Page 5) STORES Magazine - January 2009 - Contents (Page 6) STORES Magazine - January 2009 - Contents (Page 7) STORES Magazine - January 2009 - Executive Editor's Page (Page 8) STORES Magazine - January 2009 - Executive Editor's Page (Page 9) STORES Magazine - January 2009 - President's Page (Page 10) STORES Magazine - January 2009 - President's Page (Page 11) STORES Magazine - January 2009 - Mechanical Marvel (Page 12) STORES Magazine - January 2009 - P&G Invests in Ocado (Page 13) STORES Magazine - January 2009 - P&G Invests in Ocado (Page 14) STORES Magazine - January 2009 - Now I Remember (Page 15) STORES Magazine - January 2009 - What Shoppers Think (Page 16) STORES Magazine - January 2009 - What Shoppers Think (Page 17) STORES Magazine - January 2009 - 10 Things You May Have Missed (Page 18) STORES Magazine - January 2009 - 10 Things You May Have Missed (Page 19) STORES Magazine - January 2009 - Numbers Worth Counting (Page 20) STORES Magazine - January 2009 - Numbers Worth Counting (Page 21) STORES Magazine - January 2009 - Full Price/Markdown (Page 22) STORES Magazine - January 2009 - Full Price/Markdown (Page 23) STORES Magazine - January 2009 - Retail People (Page 24) STORES Magazine - January 2009 - Retail People (Page 25) STORES Magazine - January 2009 - Breaking the Monotony (Page 26) STORES Magazine - January 2009 - Breaking the Monotony (Page 27) STORES Magazine - January 2009 - Breaking the Monotony (Page 28) STORES Magazine - January 2009 - Breaking the Monotony (Page 29) STORES Magazine - January 2009 - Breaking the Monotony (Page 30) STORES Magazine - January 2009 - Breaking the Monotony (Page 31) STORES Magazine - January 2009 - Multi-Channel (Page 32) STORES Magazine - January 2009 - Multi-Channel (Page 33) STORES Magazine - January 2009 - Multi-Channel (Page 34) STORES Magazine - January 2009 - Multi-Channel (Page 35) STORES Magazine - January 2009 - Concept2Watch (Page 36) STORES Magazine - January 2009 - Concept2Watch (Page 37) STORES Magazine - January 2009 - E-Commerce (Page 38) STORES Magazine - January 2009 - E-Commerce (Page 39) STORES Magazine - January 2009 - Analytics (Page 40) STORES Magazine - January 2009 - Analytics (Page 41) STORES Magazine - January 2009 - Category Management (Page 42) STORES Magazine - January 2009 - Category Management (Page 43) STORES Magazine - January 2009 - Category Management (Page 44) STORES Magazine - January 2009 - IT Systems (Page 45) STORES Magazine - January 2009 - IT Systems (Page 46) STORES Magazine - January 2009 - IT Systems (Page 47) STORES Magazine - January 2009 - In-Store Technology (Page 48) STORES Magazine - January 2009 - In-Store Technology (Page 49) STORES Magazine - January 2009 - IT Systems (Page 50) STORES Magazine - January 2009 - IT Systems (Page 51) STORES Magazine - January 2009 - Communications (Page 52) STORES Magazine - January 2009 - Communications (Page 53) STORES Magazine - January 2009 - Website Strategy (Page 54) STORES Magazine - January 2009 - Website Strategy (Page 55) STORES Magazine - January 2009 - Communications (Page 56) STORES Magazine - January 2009 - Communications (Page 57) STORES Magazine - January 2009 - SOA (Page 58) STORES Magazine - January 2009 - SOA (Page 59) STORES Magazine - January 2009 - Energy (Page 60) STORES Magazine - January 2009 - Energy (Page 61) STORES Magazine - January 2009 - Energy (Page 62) STORES Magazine - January 2009 - Energy (Page 63) STORES Magazine - January 2009 - Energy (Page 64) STORES Magazine - January 2009 - Energy (Page 65) STORES Magazine - January 2009 - Video Surveillance (Page 66) STORES Magazine - January 2009 - Video Surveillance (Page 67) STORES Magazine - January 2009 - Video Surveillance (Page 68) STORES Magazine - January 2009 - Video Surveillance (Page 69) STORES Magazine - January 2009 - Video Surveillance (Page 70) STORES Magazine - January 2009 - Video Surveillance (Page 71) STORES Magazine - January 2009 - Employee Theft (Page 72) STORES Magazine - January 2009 - Employee Theft (Page 73) STORES Magazine - January 2009 - Employee Theft (Page 74) STORES Magazine - January 2009 - Employee Theft (Page 75) STORES Magazine - January 2009 - Online Fraud (Page 76) STORES Magazine - January 2009 - Online Fraud (Page 77) STORES Magazine - January 2009 - Industry Perspective (Page 78) STORES Magazine - January 2009 - Industry Perspective (Page 79) STORES Magazine - January 2009 - Loeb Retail Letter (Page 80) STORES Magazine - January 2009 - Loeb Retail Letter (Page 81) STORES Magazine - January 2009 - ARTS Update (Page 82) STORES Magazine - January 2009 - ARTS Update (Page 83) STORES Magazine - January 2009 - Point of View (Page 84) STORES Magazine - January 2009 - Point of View (Page 85) STORES Magazine - January 2009 - NRF News (Page 86) STORES Magazine - January 2009 - Retail Crossword (Page 87) STORES Magazine - January 2009 - Retail Crossword (Page 88) STORES Magazine - January 2009 - Retail Crossword (Page 89) STORES Magazine - January 2009 - End Cap (Page 90) STORES Magazine - January 2009 - End Cap (Page Cover3) STORES Magazine - January 2009 - End Cap (Page Cover4)
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