STORES Magazine - February 2008 - (Page 53)

Please join and in congratulating the 2007 Customers’ Choice Award Winners AMERICAN EXPRESS and the NRF FOUNDATION are deeply committed to supporting retailers and promoting the delivery of superior customer service. The Customers’ Choice Awards were developed to celebrate the efforts of retailers who truly put their customers first. In a September 2007 survey, more than 8,700 consumers were asked the open-ended question, "Which retailer delivers the best customer service?" Those gaining the highest level of recognition have been named our 2007 Customers’ Choice Award Winners. This year’s TOP TEN are: 1 2 3 4 5 6 7 8 9 L.L. Bean Zappos.com Amazon.com Overstock.com Blair Corporation Lands’ End Coldwater Creek Nordstrom Lane Bryant 10 Newegg.com Thanks to our partner, BIGresearch, for their work in fielding, collecting and analyzing the information that yielded these results. http://Zappos.com http://Amazon.com http://Overstock.com http://Newegg.com Table of Contents for the Digital Edition of STORES Magazine - February 2008STORES Magazine - February 2008ContentsExecutive Editor's PagePresident's PageCasting Doubt on the “Wal-Mart Effect”Charity Begins at RetailWhat Shoppers Think10 Things You May Have MissedNumbers Worth CountingFull Price/MarkdownRetail PeoplePrivate LabelCover Story: Do YouTube?Concept2WatchOnline MarketingBusiness IntelligenceCreditLoss PreventionCustomer ServiceE-MerchandisingSupply ChainE-CommerceIn-Store TicketingBusiness IntelligenceHuman ResourcesGreen RetailingLoeb Retail LetterARTS UpdatePoint of ViewNRF NewsRetail Industry CalendarLast LaughSTORES Magazine - February 2008STORES Magazine - February 2008 - STORES Magazine - February 2008 (Page 1)STORES Magazine - February 2008 - STORES Magazine - February 2008 (Page 2)STORES Magazine - February 2008 - STORES Magazine - February 2008 (Page 3)STORES Magazine - February 2008 - Contents (Page 4)STORES Magazine - February 2008 - Contents (Page 5)STORES Magazine - February 2008 - Contents (Page 6)STORES Magazine - February 2008 - Contents (Page 7)STORES Magazine - February 2008 - Contents (Page 8)STORES Magazine - February 2008 - Contents (Page 9)STORES Magazine - February 2008 - Executive Editor's Page (Page 10)STORES Magazine - February 2008 - Executive Editor's Page (Page 11)STORES Magazine - February 2008 - President's Page (Page 12)STORES Magazine - February 2008 - President's Page (Page 13)STORES Magazine - February 2008 - President's Page (Page 14)STORES Magazine - February 2008 - President's Page (Page 15)STORES Magazine - February 2008 - Casting Doubt on the “Wal-Mart Effect” (Page 16)STORES Magazine - February 2008 - Charity Begins at Retail (Page 17)STORES Magazine - February 2008 - What Shoppers Think (Page 18)STORES Magazine - February 2008 - What Shoppers Think (Page 19)STORES Magazine - February 2008 - 10 Things You May Have Missed (Page 20)STORES Magazine - February 2008 - 10 Things You May Have Missed (Page 21)STORES Magazine - February 2008 - Numbers Worth Counting (Page 22)STORES Magazine - February 2008 - Numbers Worth Counting (Page 23)STORES Magazine - February 2008 - Full Price/Markdown (Page 24)STORES Magazine - February 2008 - Full Price/Markdown (Page 25)STORES Magazine - February 2008 - Retail People (Page 26)STORES Magazine - February 2008 - Retail People (Page 27)STORES Magazine - February 2008 - Private Label (Page 28)STORES Magazine - February 2008 - Private Label (Page 29)STORES Magazine - February 2008 - Cover Story: Do YouTube? (Page 30)STORES Magazine - February 2008 - Cover Story: Do YouTube? (Page 31)STORES Magazine - February 2008 - Cover Story: Do YouTube? (Page 32)STORES Magazine - February 2008 - Cover Story: Do YouTube? (Page 33)STORES Magazine - February 2008 - Concept2Watch (Page 34)STORES Magazine - February 2008 - Concept2Watch (Page 35)STORES Magazine - February 2008 - Online Marketing (Page 36)STORES Magazine - February 2008 - Business Intelligence (Page 37)STORES Magazine - February 2008 - Credit (Page 38)STORES Magazine - February 2008 - Credit (Page 39)STORES Magazine - February 2008 - Credit (Page 40)STORES Magazine - February 2008 - Credit (Page 41)STORES Magazine - February 2008 - Loss Prevention (Page 42)STORES Magazine - February 2008 - Loss Prevention (Page 43)STORES Magazine - February 2008 - Loss Prevention (Page 44)STORES Magazine - February 2008 - Loss Prevention (Page 45)STORES Magazine - February 2008 - Customer Service (Page 46)STORES Magazine - February 2008 - Customer Service (Page 47)STORES Magazine - February 2008 - Customer Service (Page 48)STORES Magazine - February 2008 - Customer Service (Page 49)STORES Magazine - February 2008 - E-Merchandising (Page 50)STORES Magazine - February 2008 - E-Merchandising (Page 51)STORES Magazine - February 2008 - E-Merchandising (Page 52)STORES Magazine - February 2008 - E-Merchandising (Page 53)STORES Magazine - February 2008 - Supply Chain (Page 54)STORES Magazine - February 2008 - Supply Chain (Page 55)STORES Magazine - February 2008 - E-Commerce (Page 56)STORES Magazine - February 2008 - E-Commerce (Page 57)STORES Magazine - February 2008 - In-Store Ticketing (Page 58)STORES Magazine - February 2008 - In-Store Ticketing (Page 59)STORES Magazine - February 2008 - Business Intelligence (Page 60)STORES Magazine - February 2008 - Business Intelligence (Page 61)STORES Magazine - February 2008 - Business Intelligence (Page 62)STORES Magazine - February 2008 - Business Intelligence (Page 63)STORES Magazine - February 2008 - Human Resources (Page 64)STORES Magazine - February 2008 - Human Resources (Page 65)STORES Magazine - February 2008 - Green Retailing (Page 66)STORES Magazine - February 2008 - Green Retailing (Page 67)STORES Magazine - February 2008 - Loeb Retail Letter (Page 68)STORES Magazine - February 2008 - ARTS Update (Page 69)STORES Magazine - February 2008 - Point of View (Page 70)STORES Magazine - February 2008 - Point of View (Page 71)STORES Magazine - February 2008 - NRF News (Page 72)STORES Magazine - February 2008 - Retail Industry Calendar (Page 73)STORES Magazine - February 2008 - Last Laugh (Page 74)STORES Magazine - February 2008 - Last Laugh (Page 75)STORES Magazine - February 2008 - Last Laugh (Page 76)http://www.nxtbook.com/nxtbooks/nrfe/stores1209http://www.nxtbook.com/nxtbooks/nrfe/stores1109http://www.nxtbook.com/nxtbooks/nrfe/stores1009http://www.nxtbook.com/nxtbooks/nrfe/stores0909http://www.nxtbook.com/nxtbooks/nrfe/stores0809http://www.nxtbook.com/nxtbooks/nrfe/stores0709http://www.nxtbook.com/nxtbooks/nrfe/stores0609http://www.nxtbook.com/nxtbooks/nrfe/stores0509http://www.nxtbook.com/nxtbooks/nrfe/stores0409http://www.nxtbook.com/nxtbooks/nrfe/stores0309http://www.nxtbook.com/nxtbooks/nrfe/stores0209http://www.nxtbook.com/nxtbooks/nrfe/stores0109http://www.nxtbook.com/nxtbooks/nrfe/stores1208http://www.nxtbook.com/nxtbooks/nrfe/stores1108http://www.nxtbook.com/nxtbooks/nrfe/stores1008http://www.nxtbook.com/nxtbooks/nrfe/stores0908http://www.nxtbook.com/nxtbooks/nrfe/stores0808http://www.nxtbook.com/nxtbooks/nrfe/stores0708http://www.nxtbook.com/nxtbooks/nrfe/stores0608http://www.nxtbook.com/nxtbooks/nrfe/stores0408http://www.nxtbook.com/nxtbooks/nrfe/stores0308http://www.nxtbook.com/nxtbooks/nrfe/stores0208http://www.nxtbook.com/nxtbooks/nrfe/stores-globalretail08http://www.nxtbook.com/nxtbooks/nrfe/stores0108http://www.nxtbook.com/nxtbooks/nrfe/stores1207http://www.nxtbook.com/nxtbooks/nrfe/stores1107http://www.nxtbook.com/nxtbooks/nrfe/stores1007http://www.nxtbook.com/nxtbooks/nrfe/stores0907http://www.nxtbook.com/nxtbooks/nrfe/stores0807http://www.nxtbook.com/nxtbooks/nrfe/stores0707http://www.nxtbook.com/nxtbooks/nrfe/stores0607http://www.nxtbook.com/nxtbooks/nrfe/stores0507http://www.nxtbook.com/nxtbooks/nrfe/stores0407http://www.nxtbook.com/nxtbooks/nrfe/stores0307http://www.nxtbook.com/nxtbooks/nrfe/stores0207http://www.nxtbook.com/nxtbooks/nrfe/stores-globalretail07http://www.nxtbook.com/nxtbooks/nrfe/stores0107http://www.nxtbook.com/nxtbooks/nrfe/stores1206http://www.nxtbook.com/nxtbooks/nrfe/stores1106http://www.nxtbook.com/nxtbooks/nrfe/stores1006http://www.nxtbook.com/nxtbooks/nrfe/stores0906http://www.nxtbook.com/nxtbooks/nrfe/stores0706http://www.nxtbook.com/nxtbooks/nrfe/stores0606http://www.nxtbook.com/nxtbooks/nrfe/stores0506http://www.nxtbook.com/nxtbooks/nrfe/stores0406http://www.nxtbook.com/nxtbooks/nrfe/stores0306http://www.nxtbook.com/nxtbooks/nrfe/stores0206http://www.nxtbook.com/nxtbooks/nrfe/stores0106-globalretailhttp://www.nxtbookMEDIA.com

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