STORES Magazine - April 2008 - (Page 8) TRENDS 16 More retailers bagging monthly comp-store reports 17 Time-Warner Center’s economydefying results 17 22 24 26 What Shoppers Think 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown APRIL 2008 WORTH WATCHING 44 CONCEPT2WATCH Sandwich Spread. Spicy Pickle 46 RESTAURANTS Serving Up “Stealth Health.” Chain restaurants are expanding their menu choices for the health-conscious eater 50 ONLINE SERVICES New Service at Pep Boys. Manny, Moe and Jack team with lanelogic to facilitate used-car sales. 55 MARKETING Marketing’s Next (Brain) Wave. Founder says neuromarketing is the Holy Grail. 58 HUMAN RESOURCES Training: Retailers Need to Get Onboard. Improving – and marketing – customer service can differentiate your business. 62 94 E-COMMERCE Getting Personal. Search mechanism helps CableOrganizer.com shoppers find more of what they’re looking for. 96 WEBSITE MANAGEMENT One-Source Outsource. Single vendor simplifies website re-launch for Karen Neuburger. NUTS AND BOLTS 62 PRODUCT LIFECYCLE MANAGEMENT Expanding PLM’s Bootprint. Outsourcing lifecycle management boosts to-market times for Timberland. 64 E-COMMERCE Peer Reviews Drive Online Buyers. Bath & Body Works kicks up conversion rate using customer comments. 68 KIOSKS Following Orders. Kiosks bring increased efficiency and sales to supermarket delis. 69 RECYCLING Social Responsibility. Retailers nationwide are stepping up recycling efforts – with and without legislation. 74 OPERATIONS Stuck on Traffic. Anna’s Linens uses video-based technology to generate “the metric that measures potential.” 78 PAYMENT SYSTEMS Terminal-Tapping in Texas. Small quick-serve chain likes the advantages of contactless payment. 84 POS Function Forward. Charlotte Russe finds new POS system a good fit. 90 LOGISTICS Shipping Warm-Up. Protective packaging solutions expand selling season for Bonsai Boy. 64 CONSIDER THIS 12 14 EXECUTIVE EDITOR’S PAGE PRESIDENT’S PAGE INSIDE TRACK 106 NRF NEWS 100 LOEB RETAIL LETTER 102 ARTS UPDATE 105 POINT OF VIEW WHAT’S NEXT 108 RETAIL INDUSTRY CALENDAR POSTSCRIPT 110 LAST LAUGH Need a back issue of STORES? Order one at www.stores.org CONTRIBUTORS Faye Brookman Janet Groeber Lauri Giesen Craig Guillot 8 STORES / APRIL 2008 Michael Hartnett Karen Kroll Len Lewis Rebecca Logan Fred Minnick Liz Parks David P. Schulz WWW.STORES.ORG http://www.stores.org http://WWW.STORES.ORG
Table of Contents Feed for the Digital Edition of STORES Magazine - April 2008 STORES Magazine - April 2008 Contents Executive Editor's Page President's Page More Retailers Bagging Monthly Comp-Store Reports Time-Warner Center's Economy-Defying Results What Shoppers Think 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown Retail People Eating Locally Grocery Concept2Watch Restaurants Online Services Marketing Human Resources Product Lifecycle Management E-Commerce: Peer Reviews Drive Online Buyers Kiosks Recycling Operations Payment Systems POS Logistics E-Commerce: Getting Personal Website Management LOEB Retail Letter Arts Update Point of View NRF News Retail Industry Calendar Last Laugh STORES Magazine - April 2008 STORES Magazine - April 2008 - STORES Magazine - April 2008 (Page Cover1) STORES Magazine - April 2008 - STORES Magazine - April 2008 (Page Cover2) STORES Magazine - April 2008 - STORES Magazine - April 2008 (Page 3) STORES Magazine - April 2008 - STORES Magazine - April 2008 (Page 4) STORES Magazine - April 2008 - STORES Magazine - April 2008 (Page 5) STORES Magazine - April 2008 - Contents (Page 6) STORES Magazine - April 2008 - Contents (Page 7) STORES Magazine - April 2008 - Contents (Page 8) STORES Magazine - April 2008 - Contents (Page 9) STORES Magazine - April 2008 - Contents (Page 10) STORES Magazine - April 2008 - Contents (Page 11) STORES Magazine - April 2008 - Executive Editor's Page (Page 12) STORES Magazine - April 2008 - Executive Editor's Page (Page 13) STORES Magazine - April 2008 - President's Page (Page 14) STORES Magazine - April 2008 - President's Page (Page 15) STORES Magazine - April 2008 - More Retailers Bagging Monthly Comp-Store Reports (Page 16) STORES Magazine - April 2008 - What Shoppers Think (Page 17) STORES Magazine - April 2008 - What Shoppers Think (Page 18) STORES Magazine - April 2008 - What Shoppers Think (Page 19) STORES Magazine - April 2008 - What Shoppers Think (Page 20) STORES Magazine - April 2008 - What Shoppers Think (Page 21) STORES Magazine - April 2008 - 10 Things You May Have Missed (Page 22) STORES Magazine - April 2008 - 10 Things You May Have Missed (Page 23) STORES Magazine - April 2008 - Numbers Worth Counting (Page 24) STORES Magazine - April 2008 - Numbers Worth Counting (Page 25) STORES Magazine - April 2008 - Full Price/Markdown (Page 26) STORES Magazine - April 2008 - Full Price/Markdown (Page 27) STORES Magazine - April 2008 - Full Price/Markdown (Page 28) STORES Magazine - April 2008 - Full Price/Markdown (Page 29) STORES Magazine - April 2008 - Retail People (Page 30) STORES Magazine - April 2008 - Retail People (Page 31) STORES Magazine - April 2008 - Eating Locally (Page 32) STORES Magazine - April 2008 - Eating Locally (Page 33) STORES Magazine - April 2008 - Grocery (Page 34) STORES Magazine - April 2008 - Grocery (Page 35) STORES Magazine - April 2008 - Grocery (Page 36) STORES Magazine - April 2008 - Grocery (Page 37) STORES Magazine - April 2008 - Grocery (Page 38) STORES Magazine - April 2008 - Grocery (Page 39) STORES Magazine - April 2008 - Grocery (Page 40) STORES Magazine - April 2008 - Grocery (Page 41) STORES Magazine - April 2008 - Grocery (Page 42) STORES Magazine - April 2008 - Grocery (Page 43) STORES Magazine - April 2008 - Concept2Watch (Page 44) STORES Magazine - April 2008 - Concept2Watch (Page 45) STORES Magazine - April 2008 - Restaurants (Page 46) STORES Magazine - April 2008 - Restaurants (Page 47) STORES Magazine - April 2008 - Restaurants (Page 48) STORES Magazine - April 2008 - Restaurants (Page 49) STORES Magazine - April 2008 - Online Services (Page 50) STORES Magazine - April 2008 - Online Services (Page E1) STORES Magazine - April 2008 - Online Services (Page E2) STORES Magazine - April 2008 - Online Services (Page E3) STORES Magazine - April 2008 - Online Services (Page E4) STORES Magazine - April 2008 - Marketing (Page 55) STORES Magazine - April 2008 - Marketing (Page 56) STORES Magazine - April 2008 - Marketing (Page 57) STORES Magazine - April 2008 - Human Resources (Page 58) STORES Magazine - April 2008 - Human Resources (Page 59) STORES Magazine - April 2008 - Human Resources (Page 60) STORES Magazine - April 2008 - Human Resources (Page 61) STORES Magazine - April 2008 - Product Lifecycle Management (Page 62) STORES Magazine - April 2008 - Product Lifecycle Management (Page 63) STORES Magazine - April 2008 - E-Commerce: Peer Reviews Drive Online Buyers (Page 64) STORES Magazine - April 2008 - E-Commerce: Peer Reviews Drive Online Buyers (Page 65) STORES Magazine - April 2008 - E-Commerce: Peer Reviews Drive Online Buyers (Page 66) STORES Magazine - April 2008 - E-Commerce: Peer Reviews Drive Online Buyers (Page 67) STORES Magazine - April 2008 - Kiosks (Page 68) STORES Magazine - April 2008 - Recycling (Page 69) STORES Magazine - April 2008 - Recycling (Page 70) STORES Magazine - April 2008 - Recycling (Page 71) STORES Magazine - April 2008 - Recycling (Page 72) STORES Magazine - April 2008 - Recycling (Page 73) STORES Magazine - April 2008 - Operations (Page 74) STORES Magazine - April 2008 - Operations (Page 75) STORES Magazine - April 2008 - Operations (Page 76) STORES Magazine - April 2008 - Operations (Page 77) STORES Magazine - April 2008 - Payment Systems (Page 78) STORES Magazine - April 2008 - Payment Systems (Page 79) STORES Magazine - April 2008 - Payment Systems (Page 80) STORES Magazine - April 2008 - Payment Systems (Page 81) STORES Magazine - April 2008 - Payment Systems (Page 82) STORES Magazine - April 2008 - Payment Systems (Page 83) STORES Magazine - April 2008 - POS (Page 84) STORES Magazine - April 2008 - POS (Page 85) STORES Magazine - April 2008 - POS (Page 86) STORES Magazine - April 2008 - POS (Page 87) STORES Magazine - April 2008 - POS (Page 88) STORES Magazine - April 2008 - POS (Page 89) STORES Magazine - April 2008 - Logistics (Page 90) STORES Magazine - April 2008 - Logistics (Page 91) STORES Magazine - April 2008 - Logistics (Page 92) STORES Magazine - April 2008 - Logistics (Page 93) STORES Magazine - April 2008 - E-Commerce: Getting Personal (Page 94) STORES Magazine - April 2008 - E-Commerce: Getting Personal (Page 95) STORES Magazine - April 2008 - Website Management (Page 96) STORES Magazine - April 2008 - Website Management (Page 97) STORES Magazine - April 2008 - Website Management (Page 98) STORES Magazine - April 2008 - Website Management (Page 99) STORES Magazine - April 2008 - LOEB Retail Letter (Page 100) STORES Magazine - April 2008 - LOEB Retail Letter (Page 101) STORES Magazine - April 2008 - Arts Update (Page 102) STORES Magazine - April 2008 - Arts Update (Page 103) STORES Magazine - April 2008 - Arts Update (Page 104) STORES Magazine - April 2008 - Point of View (Page 105) STORES Magazine - April 2008 - NRF News (Page 106) STORES Magazine - April 2008 - NRF News (Page 107) STORES Magazine - April 2008 - Retail Industry Calendar (Page 108) STORES Magazine - April 2008 - Retail Industry Calendar (Page 109) STORES Magazine - April 2008 - Last Laugh (Page 110) STORES Magazine - April 2008 - Last Laugh (Page Cover3) STORES Magazine - April 2008 - Last Laugh (Page Cover4)
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.