STORES Magazine - June 2008 - (Page 39)

"The professionals at Universal are valued leaders in the loss prevention industry. We are extremely pleased to call them our business partner and rely on the team at USS for their quality products and knowledgeable service of our needs. Their partnership not only allows us to have comfort in the products that we purchase, but the service after the sale is second to none. Regardless of the question or concern, we know that Universal will be there for us." Chris McDonald Director of Loss Prevention Babies "R" Us “We are excited about our partnership with Universal Surveillance Systems. They are industry leaders who provide innovative and creative products that are tailor made for our industry. We wanted EAS tag solutions that offered simplicity in application and removal, along with the highest quality standards, without detracting from our merchandise appeal; and USS delivered. They also provide consistent extraordinary customer service that is second to none. I enthusiastically recommend USS for all of your Loss Prevention needs.” Chris Graham Asset Protection Manager Golfsmith International "Universal is a "go to" partner, when we have an issue that needs addressed, my first call is to my sales rep and the rest of the team. They understand our unique culture and provide me solutions that fit within our company. I look to Universal to keep me on the cutting edge developments in loss prevention. I strongly recommend Universal as a solutions provider for all loss prevention and security matters." Kevin Hatcher Quiksilver, Inc. "We looked to USS to provide merchandise specific EAS tagging solutions for our loss prevention needs and they worked closely with us to design and customize a product test, which resulted in substantially lower shortage figures in our test stores." Paul Pillsbury Director of Loss Prevention Big 5 Sporting Goods "Universal Surveillance Systems Corporation installed cameras and a surveillance system at our facility, in Chino Hills. I must say that we are very satisfied with the system's performance-it has worked without flaw. Universal Surveillance provides excellent support. Their service representatives and technicians explained the system's operation and they responded immediately to requests. We are very pleased with our experience with Universal Surveillance Systems." Michael Perry Community Resource Aftercare Specialist Boys Republic USS is a premier vendor partner. I look forward to interacting with them because they have the feel of a small company but deliver like a large company by providing the product quantities I need on a timely basis. They always listen and respond to industry and customer needs. My main contact at USS has a complete understanding of retail. He's an indispensable business partner interested in providing solutions that help me achieve my objectives. USS is a customer centric organization, with great people, and great products. Jon Grander Vice President Asset Management Famous Footwear "Universal Surveillance Systems surpassed all other vendors in customer support, offering abstract and forward-thinking product solutions and consistently collaborating with our Asset Protection team to meet our needs. The use of the Milli-Lanyard enabled TSA to save on shrinkage and labor in excess of $1,000,000 a year." Steve McClain SVP of Los Prevention The Sports Authority "Universal Surveillance has consistently exceeded my expectations for providing quality service and products that have contributed to significant improvement in our shortage results. USS listens to its customers and responds to that input by developing innovative systems and devices that are both cost effective and highly productive. Having worked with many vendors over the years I can truly say that USS has become a partner that is involved in our business and committed to our success. Thank you for your efforts and I look forward to building our relationship in the future." James Connolly Vice President of Loss Prevention and Risk Management Bloomingdale’s "Universal has proven to be a forward thinking company with the retail knowledge of brand image. They are creating custom tags for us and that’s important because a huge part of Oakley is our brand Image and innovative technology. Their representatives are cautious, patient and fun to work with. I recommend Universal to any company that appreciates personalized customer service and creative thinkers." Maggie Newton Director of Loss Prevention Oakley Inc. "We had very high shrink numbers in our DKNY Jeans store. We had used another vendors tags that were being defeated. We started using the Smart Ink Tag from USS and our shrink numbers have gone down considerably." Ron Kropp Director Retail Operations Liz Claiborne http://www.universaleas.com http://www.universaleas.com

Table of Contents Feed for the Digital Edition of STORES Magazine - June 2008

STORES Magazine - June 2008 Contents Executive Editor's Page President's Page Tesco Tests Carbon Labels What Shoppers Think 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown Retail People Cover Story: Boom - or Bust Green Retailing Concept2Watch Online Marketing Building Traffic Water Management Branding Digital Marketing Loyalty Programs Special Report: Taking on Teens Supply Chain - Robo Crop Human Resources Supply Chain - Directory Assistance Loeb Retail Letter Arts Update Point of View NRF News Retail Crossword Retail Industry Calendar Last Laugh

STORES Magazine - June 2008

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