STORES Magazine - September 2008 - (Page 84)

CONSIDER THIS / ARTS UPDATE Thinking Global? Think ARTS BY RICHARD MADER Retailers and vendors weighing international expansion to increase their markets should participate in ARTS. Whether you are a retailer or a vendor, global success requires knowledge of the differences in customs and legal requirements. Perhaps this is why a recent survey of members found that an RFP for defining International POS requirements is second only to Business Intelligence on their wish lists. International requirements vary by country more than 90 countries, resulting in many and customer but are most often legal regulasuggestions and comments that continually tions. Examples include: enable ARTS to enhance our standards for • Multiple languages (Switzerland has four offithe global perspective. cial languages; India has 21) On a typical day last month, companies • Multiple currency capabilities from Venezuela, Canada, Philippines, Den• Fiscal printers to permit audits mark and China downloaded ARTS stan• Receipt retention policies ranging from one to dards. ARTS holds an annual international 10 years meeting in Europe (October 13-14 in Berlin • Digital signature required to use electronic this year; see http://www.nrf-arts.org/agenjournals das/XML_200810_Berlin.htm) to facilitate • Requirements that certain items be the same face-to-face discussion of unique business price in all stores processes and the impact on IT support. • Returns and sales often may not be combined Richard Mader is executive The Annual Retail Technology Summit held on the same transaction/receipt in Europe (October 14-15) provides global director of ARTS. German health and beauty retailer Parfumerie case studies on the use of IT in retail and the Douglas recently selected a new POS application to proopportunity to network on new international requirements. vide an interface that communicates consistent rules for Several ARTS-standard XML schemas have been translatoperations to employees and explanation of policies to ed into Spanish, thanks to Spanish retailer El Corte Ingles, customers — all while complying with POS regulations in an implementer of multiple ARTS standards, and Argentina the more than 20 countries in which it operates. Giorgio Arbased SyntheSiS Information Technology. mani followed a similar course a few years earlier. ARTS identifies global requirements and incorporates Join ARTS for global perspective them into our standards by successfully soliciting participaI don’t want to give the impression that international retion from retailers and vendors that operate in all parts of quirements are all about EMEA and Asia Pacific, however: the world. At the recent ARTS XML and Data Model meetARTS standards remain the definitive guide to POS in the ings Alpha Bay hosted in Salt Lake City, IBM Germany United States and Canada for companies based outside made a presentation on the recently-released RTI standard North America seeking to enter this market. The POSlog for implementing SOA in stores and identified modifications technical specification now contains more than 6,900 line required to fully support its pilot implementation in a leaditems and 428 use cases. The success of several Euroing German retailer. pean POS vendors is at least in part attributable to their use of ARTS standards. How can you learn about global requirements for POS Downloaded in 90 countries and the many other retail applications? It starts by joining Attendees from Japan outlined their intention to enhance ARTS, attending one of our quarterly meetings and parXML-POS and POSlog for Foodservices to support operaticipating in a standards development work team. As a tions there: ARTS recently completed an agreement of cowork team member you help build business use cases to operation with Open Foodservices Consortium (OFSC) in define the standards that are tested for true global appliJapan and has maintained an eight-year relationship with cability via the full membership review process, all the OPOS-J to ensure that ARTS standards meet Japanese while networking with key retail executives from around requirements. the world. ARTS standards have been downloaded 31,000 times in 84 STORES / SEPTEMBER 2008 WWW.STORES.ORG http://www.nrf-arts.org/agendas/XML_200810_Berlin.htm http://www.nrf-arts.org/agendas/XML_200810_Berlin.htm http://WWW.STORES.ORG

Table of Contents Feed for the Digital Edition of STORES Magazine - September 2008

STORES Magazine - September 2008 Contents Executive Editor's Page President's Page Office Depot Unveils First Green Store Dunkin’ Donuts Debuts DDSMART What Shoppers Think 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown Retail People Are You a Facebook Fan? RFID Concept2Watch E-commerce Supply Chain Marketing ERP Credit Web Optimization LP Vantage Point Newsbeat Cover Story LP Program Building Biometrics Industry Perspective Customer Service Site Selection E-Commerce LOEB Retail Letter Arts Update Point of View NRF News Retail Crossword Retail Industry Calendar Last Laugh

STORES Magazine - September 2008

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