STORES Magazine - October 2008 - (Page 30)

EXECUTIVE SUITE / SPECIAL REPORT The online retailers RANK RETAILER HEADQUARTERS MAIN PRODUCT shoppers like most COMMENT 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Costco.com Gap.com LaneBryant.com WomanWithin.com Buy.com Eddie Bauer.com Newport-News.com AOL.com Kmart.com Roamans.com TigerDirect.com Cabelas.com MSN.com Zappos.com Chadwicks.com BananaRepublic.com Issaquah, Wash. San Francisco Bensalem, Pa. Boston Viejo, Calif. Redmond, Wash. Cary, N.C. Dulles, Va. Troy, Mich. Boston Miami Madison, Wis. Redmond, Wash. Las Vegas Boston San Francisco general merchandise apparel apparel apparel electronics apparel apparel information general merchandise apparel electronics sporting goods information footwear apparel apparel home decor apparel outdoor gear general merchandise It’s all there — from travel to furniture to fashion. This week’s treasure hunt replicates the in-store hunt for bargains. Shoppers want to keep it simple so Gap responded, creating one checkout for all four brands and a low flat rate of $7 shipping. Change is afoot at parent Charming Shoppes yet at Lane Bryant, fashion is priority; sending mobile coupons to shoppers’ cell phones. Offering speedy delivery, privacy and more than 1,000 fashions for the large-size woman while side-stepping short-lived trends. Product updates, a dedicated deals section, user feedback, expanded search options and a new shoe store keep Buy.com fresh. Reinvigorating the brand and returning it to its roots is the task at hand. So far, so good: losses are less dramatic at the half-year mark. With prices recently lowered and a commitment to staying ahead of the fashion curve, Newport News continues to stay relevant. Start here and keep clicking; AOL recently added mobile search for the iPhone. There’s talk Kmart may have turned a corner; the website offers a preview. Hot Spots, movie links and top brands are featured. Traditional retailers have been slow learners when it comes to large-size fashion; Roaman’s is leaps and bounds ahead of them. Tech geeks know this is the source for quality gadgets galore. Today’s Top Deal brings ‘em back every day to check what’s new. Cabela’s knows the Internet woods like the back of its hand, delivering updated content, community pages and an e-mail newsletter. Shop by category or check out what’s on sale. Editor’s picks offer advice on everything from fashion for dogs to fall trends. Known for its customer service and out-of-the-box management strategies. The goal for 2008: more than $1 billion in sales. Part of the Redcats USA family of brands, Chadwick’s is best known for classic wardrobe foundations like tailored blazers. New collections keep it fresh. The eco-friendly Green collection is both green and chic; Monogram steps quality and price up a notch. If it’s in the store, it’s online and vice versa, but Internet shoppers can visit Café Beyond, an online magazine offering tips and tricks. There’s plenty of up-to-date fashion and accessories, but shoppers are pumping the brakes on spending. More than 200,000 value-priced items are in stock; features include out door-oriented articles, expert columns and a listing for area guides. Billed as your personal bargain hunter, this website is ready to help assuage concerns of customers leery of parting with their cash. With more than 12,000 videos now available online, HSN takes the showand-sell approach. Exclusives and celebrity lines beckon. Once you’re in the club, affordable luxuries and treasure hunt items are bountiful; services include health insurance and travel. If you’re 6’2 or taller and weigh at least 225 lbs., bookmark this site; apparel, shoes and accessories are on tap. Unique gifts, home essentials, seasonal items and unusual gadgets — they’re all here and nearly all are $19.99 or less. B&N means books — with some music, movies and magazines thrown in for good measure; fast delivery for purchases of $25 or more. BedBathandBeyond.com Union, N.J. Dillards.com SportsmansGuide.com SmartBargains.com HSN.com SamsClub.com KingSizeDirect.com CollectionsEtc.com BarnesandNoble.com Little Rock, Ark. St. Paul, Minn. Boston St. Petersburg, Fla. general merchandise Bentonville, Ark. Boston general merchandise apparel Elk Grove Village, Ill. gifts New York books 30 STORES / OCTOBER 2008 WWW.STORES.ORG http://www.Costco.com http://www.Gap.com http://www.LaneBryant.com http://www.WomanWithin.com http://www.Buy.com http://www.Buy.com http://www.EddieBauer.com http://www.Newport-News.com http://www.AOL.com http://www.Kmart.com http://www.Roamans.com http://www.TigerDirect.com http://www.Cabelas.com http://www.MSN.com http://www.Zappos.com http://www.Chadwicks.com http://www.BananaRepublic.com http://www.BedBathandBeyond.com http://www.Dillards.com http://www.SportsmansGuide.com http://www.SmartBargains.com http://www.HSN.com http://www.SamsClub.com http://www.KingSizeDirect.com http://www.CollectionsEtc.com http://www.BarnesandNoble.com http://WWW.STORES.ORG

Table of Contents Feed for the Digital Edition of STORES Magazine - October 2008

STORES Magazine - October 2008 Contents Executive Editor's Page President's Page Force of a Different Collar What Shoppers Think Bagging the Competition 10 Things You May Have Missed Numbers Worth Counting Full Price/Markdown Retail People Favorite 50 Sticky Strategies for Retention Concept2Watch Kiosks Online Business Intelligence RFID NRFtech Wrap-up E-Commerce Credit Warehouse Systems Logistics Selling Tools Supply Chain LOEB Retail Letter Arts Update Point of View NRF News Retail Crossword Retail Industry Calendar Last Laugh

STORES Magazine - October 2008

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