Stores Magazine - November 2007 - (Page 6) TRENDS 16 INNOVATIONS Coca-Cola to test self-icing soft drinks. 18 CONSUMER INSIGHTS Cherry pickers aren’t profit-killers. 20 What Shoppers Think 21 10 Things You May Have Missed 23 Numbers Worth Counting 24 Full Price/Markdown NOVEMBER 2007 46 WORTH WATCHING 40 CONCEPT2WATCH Pizza Fusion. “Green” pizza chain focuses on sustainability, profitability. 42 HUMAN RESOURCES Just Do It Right. Nike’s Assist! program brings consistency, efficiency to the hiring of contract workers. 46 EMPLOYEE TRAINING Supporting a Bear Market. Vermont Teddy Bear boosts call center skills. 50 ENERGY MANAGEMENT Energy in the Balance. Solution helps Linens ’n Things detect efficiency deficiencies. NUTS AND BOLTS 54 BUSINESS INTELLIGENCE Geared Up. BI tool helps REI scale new heights of assortment planning. 58 WORKFORCE MANAGEMENT All Business. At Anchor Blue, the atmosphere is casual – but the approach isn’t. 62 ONLINE MERCHANDISING No Need to Hit Refresh. Outsourcing content integration boosts conversions. 64 COMMUNICATIONS Abandonment Issues. Performance monitoring helps drugstore.com fix problems in real time. 66 COMMUNICATIONS New Protocol. IP-based system streamlines communications for Peruvian retailer. 89 HUMAN RESOURCES Train and Retain. Education, recognition keep Container Store employees engaged and fulfilled. 94 SECURITY Franchising Peace of Mind. Mail Boxes Etc. maintains network security with asset management solution. 96 SITE SELECTION Site for Store Eyes. Location intelligence technology maps expansion for Coldwater Creek. 98 ONLINE SECURITY Trust, But Certify. Program gives PETCO’s e-mails stamp of authenticity. 102 ONLINE ADVERTISING A Word to the Wise. Keywords and phrases form the core of Carolina Rustica’s Internet marketing plan. 66 CONSIDER THIS 10 12 EXECUTIVE EDITOR’S PAGE PRESIDENT’S PAGE INSIDE TRACK 114 NRF NEWS 106 LOEB RETAIL LETTER 108 ARTS UPDATE 110 POINT OF VIEW WHAT’S NEXT 116 RETAIL INDUSTRY CALENDAR POSTSCRIPT 120 LAST LAUGH 62 Need a back issue of STORES? Order one at www.stores.org CONTRIBUTORS Faye Brookman Lauri Giesen D. Gail Fleenor M.V. Greene 6 STORES / NOVEMBER 2007 Janet Groeber Michael Hartnett Karen M. Kroll Len Lewis Rebecca Logan Fred Minnick Patricia A. Murphy Liz Parks David P. Schulz WWW.STORES.ORG http://www.drugstore.com http://www.stores.org http://WWW.STORES.ORG
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