STORES Global Powers of Retailing 2009 - (Page 3) Acknowledgments About Deloitte Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in 140 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte’s 165,000 professionals are committed to becoming the standard of excellence. Deloitte’s professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. Epicor Software Corporation Epicor Software Corporation provides advanced, end-to-end solutions for leading retailers that seek to streamline processes, maximize profitability and deliver best-in-class customer service. Our fullfeatured, scalable solutions are available best-of-breed, in fast-track Xpress packages and through fully hosted Software as a Service to serve retailers in all tiers, from regional chains to multi-channel global brands. Epicor employs 850 professionals in retail operations and a total of 3,000 worldwide from offices in North America, Latin America, Europe, Asia and Australia. STORES Media STORES Media is the publishing and communications group of the National Retail Federation (NRF), the world’s largest retail trade association. STORES Media offerings include STORES Magazine (print and digital versions), STORES.org, STORES Knowledge Series, STORES First Edition and STORES Retail Deals. STORES products report on the broad spectrum of strategic issues facing senior retail executives, including: retail technology, supply chain and logistics, credit and payment systems, loss prevention, human resources, online retailing, communications, marketing, merchandising and other vital store operations. NRF’s international membership comprises all retail formats and channels of distribution including department, specialty, discount, catalog, Internet, independent stores, chain restaurants, drug stores and grocery stores, as well as the industry’s key trading partners of retail goods and services. CFI Group CFI Group is the gold standard of customer satisfaction measurement, turning “voice of the customer” data into improvement strategies for measurable results. CFI Group’s system gives you key performance metrics and finds opportunities to improve customer satisfaction for greatest ROI so you can make informed, strategic business decisions that protect your greatest asset – your customer. CFI Group’s clients include Best Buy, American Eagle Outfitters, Charming Shoppes and AAFES. www.cfigroup.com. Elavon At Elavon, our entire focus is on delivering reliable and secure payment solutions to help businesses succeed in an increasingly complex global marketplace. By serving as a single, flexible source for gateway solutions and payment processing worldwide, Elavon sets new standards in convenience, reliability and innovation. Every day, more than one million merchants trust us to efficiently and securely manage their credit and debit card processing. We extend powerful payment solutions, flexible connectivity and effective interchange management and fraud monitoring tools to customers around the globe, no matter their industry or time zone. We deliver solutions for businesses from all card acceptance segments – retail, restaurant, hospitality, health care, government and e-commerce. Clients are attracted to our robust and secure international processing platform that delivers end-to-end control of the transaction process while achieving impressive economies of scale, enabling us to quickly adapt to the changing payments landscape. But it’s our experienced, highly responsive people that truly set us apart. Elavon’s quality reputation is unrivaled in the industry. Finally, Elavon’s growth is also driven by the strengths of our channel partners – financial institutions, trade associations, VARs and MSPs – that help market our services and share in our success. http://www.STORES.org http://www.cfigroup.com
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