Osceola ReVIEW - August 2008 - (Page 12) Answers: Code of Ethics Quiz 1. Let the public be served. When the Code of Ethics was adopted in the early 1900s, the rule of law was “caveat emptor” (“Let the buyer beware”). The Code took a different approach, based on the motto “Let the public be served.” One of 11:15 AM Page 1Code is protection of the public. the foundations of the Many of the Articles (e.g., 1, 2, 8, and 9) are founded on protecting the consumer. 2. To establish standards of conduct for the industry. There were no real estate licensing laws when the Code was adopted in 1913. One of the primary purposes of the Code was to establish professional standards of conduct for the real estate industry. 3. Sets out aspirational ideals that REALTORS® should strive to attain. The Preamble to the Code is the aspirational basis for the ethical concepts that REALTORS® believe in. Included are the core concepts of honesty, integrity, fairness, and moral conduct in business relations. Near the end of the Preamble, the timeless, universal principle of the Golden Rule is cited. Because the Code sets the ideals that we strive to attain, it is subjective in nature. As such, it cannot be used as a basis for disciplinary action against a REALTOR®. Only the Articles of the Code are used as the basis for discipline of REALTOR® membership. 4. Local associations of REALTORS®. The enforcement of the Code is handled mainly by the /24/08 local REALTORS® associations. Real estate is one of the few industries that have a Code of Ethics that is enforced. Many industry codes of ethics are aspirational in nature and are not enforced by the organization sponsoring the code. The REALTOR® Code of Ethics has an enforcement process available to anyone who believes a REALTOR® has violated the Code of Ethics. 5. Ethics complaints and requests for arbitration. An ethics complaint is a complaint about a REALTOR®’s conduct that has allegedly violated one of the Articles of the Code of Ethics. Under Article 17 of the Code, REALTORS® are required to arbitrate certain types of monetary disputes they have with other REALTORS®. So, a second type of matter handled most frequently by local associations is a request for arbitration falling under Article 17 of the Code. 6. Grievance Committee, Professional Standards Committee, and Board of Directors. The Grievance Committee is a screening committee that initially reviews ethics complaints and requests for arbitration. The Grievance Committee does not hold hearings but simply determines, on the basis of the written information presented in the complaint/request, whether a possible violation of the Code may exist or whether the request for arbitration presents a matter that can be arbitrated within Article 17. If the Grievance Committee believes that a possible violation may exist or that a matter can be arbitrated, it forwards the complaint/request to the Professional Continued on Page 13. Full Service Marketing For YOUR Listings Congratulations to the following Osceola County Online and In Print! Association Members whose personal website on HomesAndLand.com received the most views in July! Denise Sacks ~ 705 Steve Pugh ~ 625 Karen Orriss-Ross ~ 524 Tim Weisheyer ~ 489 Stephanie Honoré ~ 439 For advertising information, 12 Joye Trawick, 407.719.2424 ReVIEW HomesAndLandOrlandoResort.com August 2008 Osceola http://HomesAndLand.com http://HomesAndLandOrlandoResort.com
Table of Contents Feed for the Digital Edition of Osceola ReVIEW - August 2008 Osceola ReVIEW - August 2008 President's Perspective CEO Perspective Education Corner Association Staff Knowledge Services News Association Newsmakers Association Leadership Welcome New Members New Affiliate Offices Osceola ReVIEW - August 2008 Osceola ReVIEW - August 2008 - Osceola ReVIEW - August 2008 (Page 1) Osceola ReVIEW - August 2008 - Osceola ReVIEW - August 2008 (Page 2) Osceola ReVIEW - August 2008 - President's Perspective (Page 3) Osceola ReVIEW - August 2008 - CEO Perspective (Page 4) Osceola ReVIEW - August 2008 - Education Corner (Page 5) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 6) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 7) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 8) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 9) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 10) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 11) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 12) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 13) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 14) Osceola ReVIEW - August 2008 - Knowledge Services News (Page 15) Osceola ReVIEW - August 2008 - New Affiliate Offices (Page 16)
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