Osceola ReVIEW - September 2008 - (Page 6) Association Staff David B. Bennett, CAE, Chief Executive Officer ceo@osceola-realtors.com Gwen Dukes, Director of Communications communications@osceola-realtors.com Jeri Peyton, Deputy CEO deputyceo@osceola-realtors.com Bob St. Gordon, Controller accounts@osceola-realtors.com Michelle Smith, Director of Knowledge Services education@osceola-realtors.com Stephanie Escurra-Hendricks, Member Services Representative sales@osceola-realtors.com Anneris Rivera, Member Services Representative memberservices@osceola-realtors.com THE OBJECTIVE: The THE OBJECTIVE: objective of the Agent Rating System, which will be known as Real Value Rating Network, is to provide consumers a process through which we can research the relative merits of Osceola The objective of the Agent Rating System, which will be known as Real Value Rating Network, REALTORS®, by reviewing ratings and comments provided is to provide consumers a process through which we can research the relative merits of Osceola by previous customers who have used specific REALTORS® REALTORS®, by reviewing ratings and comments provided in the past. customers who have Association’sREALTORS® to a by previous This system is the used specific response growing number of Internet based agent ratingto a in the past. This system is the Association’s response programs growing number AgentBaron of Internet based agent rating programs AgentBaron BrokerRate and AgentLine that have been developed BrokerRate and AgentLine that over the past 18-36 months. have been developed over the past 18-36 months. VALUE STATEMENT: VALUE STATEMENT: The The Association’s goal is to enlighten our members to fully appreciate the the concept and/or role Association’s goal is to enlighten our members to fully appreciate concept and/or role of agent rating. We recognize that rating has become an essential part of of agent rating. We recognize that rating has become an essential part of the the American customer experience. Hotels, restaurants, entertainment events, American customer experience. Hotels, restaurants, entertainment events, airlines, automobiles and even health care professionals are being airlines, automobiles and even health careprofessionals are all all being actively rated. actively rated. The safety, security or voracity regarding therelative lack of Association is concerned about the existing agent safety, security or voracity regarding the existing agent rating systems. Many companies allow unfettered and rating systems.access to their systems and unfettered and unqualified Many companies allow do not allow unqualified accessor incorrect ratingsand do not allow for false, bogus to their systems to be cured or removed. or incorrect ratings to be cured for false, bogus In entering into this project, it is the Association’s intent to into this project, it of its or removed. In entering provide for the rating is the member agents within an environment which is safe, Association’s intent to provide for the rating of its secure and appropriate member agents within anto the process. which is safe, environment secure and appropriate to the process. The Association is concerned about the relative lack of AssociAtion office 1105 Shady Lane Kissimmee, Florida 34744 www.osceolarealtors.org Email: communications@osceola-realtors.com 407.846.0117 • 407.846.0217 fax newsletter submissions In order to share the wealth of information contained in this newsletter in an efficient manner, please submit your articles via e-mail or fax by the 10th of the month. Please clearly indicate that submission is for the Osceola ReVIEW. Editor-in-Chief: Gwen Dukes Articles: communications@osceola-realtors.com Advertising: accounts@osceola-realtors.com For advertising inquiries please contact Bob St. Gordon at the Association Office. Your advertising defrays the cost of publishing. Thank you for your support. The Osceola ReVIEW is published exclusively for the Association by PIP Printing & Document Services Kissimmee, Florida 407.847.5565 • 407.847.2698 fax Pip@pip920.com Disclaimer: The Osceola ReVIEW is published for the members and affiliates of Osceola County Association of Realtors®, Inc. by Pip Printing and Document Services as a courtesy. Pip nor the Association assume any responsibility for article content or advertising message as submitted for inclusion in the newsletter. Advertising and articles are not endorsed by Association, nor is there any implied warranty by the Association or its staff. 6 Osceola ReVIEW September 2008 http://www.osceolarealtors.org http://www.homes.com
Table of Contents Feed for the Digital Edition of Osceola ReVIEW - September 2008 Osceola ReVIEW - September 2008 President's Perspective CEO Perspective Education Corner Association Staff Association Leadership Knowledge Services News Supra News Monthly Planner Welcome New Members New Real Estate Offices Osceola ReVIEW - September 2008 Osceola ReVIEW - September 2008 - Osceola ReVIEW - September 2008 (Page 1) Osceola ReVIEW - September 2008 - President's Perspective (Page 2) Osceola ReVIEW - September 2008 - President's Perspective (Page 3) Osceola ReVIEW - September 2008 - CEO Perspective (Page 4) Osceola ReVIEW - September 2008 - Education Corner (Page 5) Osceola ReVIEW - September 2008 - Association Staff (Page 6) Osceola ReVIEW - September 2008 - Association Staff (Page 7) Osceola ReVIEW - September 2008 - Association Staff (Page 8) Osceola ReVIEW - September 2008 - Association Leadership (Page 9) Osceola ReVIEW - September 2008 - Knowledge Services News (Page 10) Osceola ReVIEW - September 2008 - Knowledge Services News (Page 11) Osceola ReVIEW - September 2008 - Knowledge Services News (Page 12) Osceola ReVIEW - September 2008 - Supra News (Page 13) Osceola ReVIEW - September 2008 - Supra News (Page 14) Osceola ReVIEW - September 2008 - Supra News (Page 15) Osceola ReVIEW - September 2008 - Supra News (Page 16) Osceola ReVIEW - September 2008 - Supra News (Page 17) Osceola ReVIEW - September 2008 - Monthly Planner (Page 18) Osceola ReVIEW - September 2008 - Monthly Planner (Page 19) Osceola ReVIEW - September 2008 - New Real Estate Offices (Page 20)
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