Spirit Magazine - March 2014 - (Page 16)
Brian Ragsdale
+
Star of the Month
S E N I O R PRO G R A M L E A D, T R A I N I N G , DA L L A S
Brian Ragsdale is a true Texan through and through-
six generations deep, in fact! Brian started his Southwest
Airlines journey 17 years ago as a Customer Service
Agent at Houston's William P. Hobby Airport. Today,
he is the Senior Program Lead for Station Training and
Compliance, a role that entails tracking all training for
Southwest Airlines University and ensuring compliance
with all requirements and deadlines.
In supporting more than 20 stations, Brian is involved
in everything from deicing procedures to New Hire
training. His trick for staying on top of everything?
Building relationships. "I tell the station Employees to call
anytime-I've got plenty of cellphone minutes!" he says.
For Brian, getting into the aviation industry was a
no-brainer. "Growing up, I had an uncle who flew on his
company's corporate plane all around the world," he
says. "He'd bring me little things from different countries,
and that's what really sparked my interest in travel."
Brian LUVS that Southwest gives him the Freedom
to Fly. He travels extensively (domestically and internationally) to attend concerts and pro sporting events and
to pursue charity work. "Southwest promotes Ronald
McDonald House Charities and local Make-A-Wish
chapters, but the Company also encourages Employees
to find our own meaningful causes," Brian says. "For
me, that's supporting cancer research."
Brian's favorite Southwest memory is when he
helped lobby Congress in 2005 to repeal the Wright
Amendment. "It worked just like my high school
government teacher said it would," he jokes. "I can't
wait for it to finally come to fruition in October." Brian
is also excited that Southwest will begin to fly internationally this year. "I hope to see a lot more passport
stamps in our Customers' futures." When Brian isn't
traveling by air or helping a charity on the ground, he
can be found out on the water, fishing or wakeboarding.
Thank you, Brian, for sharing your enthusiasm with
all of us at Southwest! -Laura Wilkinson
SHORE THING
If it's a water
sport, Brian
is on board.
Blue Man Group is proud to
give Brian Ragsdale two tickets
to a Blue Man Group show
as a token of appreciation
for his work and dedication.
Congratulations, Brian!
16 SPIRIT MARCH 2014
PHOTOGRAPHY BY JUSTIN CLEMONS
Table of Contents for the Digital Edition of Spirit Magazine - March 2014
Spirit Magazine - March 2014
Contents
Gary’s Greeting
Gary’s Greeting en Español
Star of the Month
Freedom Story
From the Editor
Your Words
Your Pictures
Media Center
Eat Drink Sleep
Wise Guide
Numbers
Business
The New American Dream
Your Adventure In New York City
Calendar
Fun!
Spotlight
Community Outreach
Products & Services
Flight Service
Terminal Maps
Information
Rapid Rewards and A+ Rewards Partners
Route Map
The “If” List
Spirit Magazine - March 2014
https://www.nxtbook.com/nxtbooks/pace/southwest_201412
https://www.nxtbook.com/nxtbooks/pace/southwest_201411
https://www.nxtbook.com/nxtbooks/pace/southwest_201410
https://www.nxtbook.com/nxtbooks/pace/southwest_201409
https://www.nxtbook.com/nxtbooks/pace/spirit_201408
https://www.nxtbook.com/nxtbooks/pace/spirit_201407
https://www.nxtbook.com/nxtbooks/pace/spirit_201406
https://www.nxtbook.com/nxtbooks/pace/spirit_201405
https://www.nxtbook.com/nxtbooks/pace/spirit_201404
https://www.nxtbook.com/nxtbooks/pace/spirit_201403
https://www.nxtbook.com/nxtbooks/pace/spirit_201402
https://www.nxtbook.com/nxtbooks/pace/spirit_201401
https://www.nxtbook.com/nxtbooks/pace/spirit_201312
https://www.nxtbook.com/nxtbooks/pace/spirit_201311
https://www.nxtbook.com/nxtbooks/pace/spirit_201310
https://www.nxtbook.com/nxtbooks/pace/spirit_201309
https://www.nxtbook.com/nxtbooks/pace/spirit_201308
https://www.nxtbook.com/nxtbooks/pace/spirit_201307
https://www.nxtbook.com/nxtbooks/pace/spirit_201306
https://www.nxtbook.com/nxtbooks/pace/spirit_201305
https://www.nxtbook.com/nxtbooks/pace/spirit_201304
https://www.nxtbookmedia.com