US Airways - February 2013 - (Page 12)

embark Making It Happen behind the Scenes of your flight by Tara Titcombe Best in Class Envoy, US Airways’ international business class, now features the Envoy Suite — the result of intensive teamwork and attention to the smallest details. ★ US Airways’ international flights are now more comfortable thanks to the addition of the Envoy Suite on the entire Airbus A330 fleet. The $200 million project began by identifying what transatlantic passengers want most. In surveys and focus groups conducted by US Airways, customers repeatedly said they’d like fully lie-flat seats, direct aisle access, and greater privacy. And that’s just what the Envoy Suite provides, along with plenty of personal space to work or relax — a comfortable home throughout your long-haul flight. The designs for the Suite were chosen two years before the installation. US Airways’ engineering, inflight services, maintenance, marketing, planning, and purchasing departments all met with seat manufacturers to review different designs and options. After narrowing the choices, the engineering department studied how the seats would fit in each aircraft type, taking into account fixed items such as galleys, lavatories, and closets. The Team efforT team then discussed the remaining The Envoy Suite came options, finally choosing an innovative together with parts from design that would allow customers to around the world. face forward and away from the aisle. Composite shell: Santa Maria, California Before installation, test dummies Shell decorative: were placed in seats, which were then Kent, Ohio repeatedly reclined and lifted for hours Seat control box and personal control unit: to assess any seat adjustment or reliAuxerre, France ability issues. Marketing then worked Seat fabric: to put the finishing touches on the Rural Hall, North Carolina Suite, choosing the colors, designing Leather for arm caps, panels, and footrest: the fabric, and finalizing other design Gloversville, New York features. Inflight entertainment When all the details were settled, and in-seat power: Osaka, Japan every piece went through a rigorous Seat assembly: safety test. After all parts passed these Issoudun, France tests, the seats were built, delivered, and installed. The two-year process was well worth the effort. As your home away from home on long flights, the Envoy Suite offers a workstation, personal entertainment, and one heck of a comfortable seat. 12 february 2013 usairwaysmag.com http://www.usairwaysmag.com

Table of Contents for the Digital Edition of US Airways - February 2013

US Airways - February 2013
Table of Contents
CEO Letter
From the Editor
Did You Know?
Making It Happen
Hot Spots: Best Literary Pilgrimages
Wine & Dine: Top Chefs on This Year's Trends
Wine & Dine: Comfort Food
Great Escapes: Secret Mexican Hideaways
Adventure: Best Hikes in the Valley of the Sun
Gear Up: Romantic Gestures
Destination 48: Phoenix
Travel Feature: La Magnifica Costa del Pacifico
US Airways Feature: Sky-High Sips
Best of Living: Scottsdale Saddles Up
Special Section: Chateau on Central
Best of Living: The Reef Residences at Atlantis
Williamsburg: Rediscovering the Revolutionary City
Arts Spotlight: Ovation
Special Section: Kentucky
Riding Lessons: Miller School of Albemarle
The Arts of Orange County
Must Read: Pandora's Lunchbox by Melanie Warner
Great Dates
Puzzles
Readers Resource Index
Your US Airways Guide
Video Entertainment
Audio Entertainment
U.S. and Caribbean Service Map
International Service Map
Airport Terminal Maps
US Airways Fleet/Customs & Immigration
Passenger Info/Contact US Airways
US Airways MarketPlace®
Giving: US Airways' Do Crew
Window or Aisle?

US Airways - February 2013