US Airways - September 2013 - (Page 6)

CEO Letter embark thank You for Flying with Us Making Travel a Little Easier ★ With the end of summer and the start of the school year, September can be a busy month. Gone are the days of family vacations, now replaced with after-school activities, daily to-do lists, meetings, and business trips. We understand how busy life can get, which is why we’re constantly looking at ways to provide you with new tools and services to make travel easier and more convenient. One such tool is Gogo Wi-Fi Internet. US Airways now offers Wi-Fi Internet access on 90 percent of our daily domestic flights for those who need to stay productive and connected while in the air. We’ve been busy putting Wi-Fi on our fleet of 270 Airbus narrow-body aircraft and Embraer 190 aircraft, along with 58 Embraer 170 and 175 aircraft operated by Republic Airlines as US Airways Express. Keep an eye out for the Wi-Fi symbol near the door when boarding and also next to the seat numbers on the overhead bins. Chances are good that Wi-Fi is available on your flight. Jonathan stadler is one of 5,800 fleet service agents who have helped Us Airways achieve one of the best baggage handling rankings in the airline industry. If you’re heading to a meeting, your hotel, or home and don’t want to worry about picking up your luggage at baggage claim, consider our baggage delivery service through Bags VIP. The service is easy to use and can be ordered up to one hour before departure. Once ordered, just drop your bags off at the airport and they’ll be at your destination within four to six hours of arrival. Another new tool allows you to keep tabs on your checked bag. With Track Your Bag, any passenger connected to the Internet can view real-time baggage information, including when the bag is checked in, loaded onto the plane, and then unloaded. We’ve made this tool easy to access through usairways.com, and it’s free on our flights equipped with GoGo Wi-Fi Internet. But technology is only part of the exceptional customer experience. There are thousands of unsung heroes out there, watching over your travel every step of the way. The next time you’re waiting to take off or taxiing in to the gate, look outside on the ramp and you’ll see a team of dedicated employees loading and unloading bags and cargo, servicing the aircraft and preparing it for departure. Thanks to our more than 5,800 fleet service agents, who work tirelessly in the heat of summer and the cold of winter, we’re able to achieve one of the best baggage handling ratios in the industry. Whether you’re traveling today to a business meeting, to send your kids off to college, or to visit friends and family, US Airways is committed to providing you with the tools and services you need to simplify your travel experience. On behalf of the 32,000 employees of US Airways, thank you for flying with us today. We hope that you enjoy your travels and that we see you again soon on another flight. Doug Parker Chairman and CEO 6 september 2013 usairwaysmag.com http://www.usairways.com http://www.usairwaysmag.com

Table of Contents for the Digital Edition of US Airways - September 2013

Did You Know?
Making It Happen
Hot Spots: Top College Football Rivalries
Hub Crawl: Montreal-Trudeau International Airport
Adventure: Falconry
Wine & Dine: Las Vegas Dining
Golf: Pacific Links International
University Spotlight: Salisbury University
Style Spotlight: Yacht Club
Gear Up: Cookout Tools
Travel Feature: Jamaica
US Airways: Countdown to Departure
Great Tastes: Fearrington Village, NC
Professional MBA: Wake Forest University
Travel: Apps for Business and Leisure
High Style: Fashion by Peter Millar
Great Dates
Puzzles
Readers Resource Index
Your US Airways Guide
Video Entertainment
Audio Entertainment
U.S. and Caribbean Service Map
International Service Map
Airport Terminal Maps
US Airways Fleet/Customs & Immigration
Passenger Info/Contact US Airways
US Airways MarketPlace®
Window or Aisle?

US Airways - September 2013