Promo - December 2008 - (Page 3) THIS Month Cover Story 12/08 24 recession busters Budgets are down, but digital and promotions could take a big slice of that smaller pie by brian quinton 6 Editor’s Note In a down economy it helps to have made ‘brand friends.’ So if you haven’t done enough to make customers stick with you, there could be even rougher times ahead. 19 COmmentary TracyLocke’s Maria Zanghetti says the pressure is on marketers to show who’s buying products and why. Numbers don’t tell the whole story. PAGE 14 THE PLAYERS COVER AND TOP ILLUSTRATION: ASAF HANUKA Social viewing rooms are gaining momentum 8 Alternative Viewing 15 sharing the holidays Pepperidge Farm and Campbell promote products side by side by richard tedesco 10 UGC Refresher course User-generated content and the law by patricia odell by joseph lewczak 16 that holiday glow by brian quinton 18 wish list Sephora’s makeover campaign goes viral Colonel’s new role: official chicken-wing sponsor of the NFL playoffs and Super Bowl 14 kfc takes wing title by richard tedesco Social nets create earthly buzz around film by brian quinton PAGE 16 PROMO, December 2008, Vol. 21, No. 12. PROMO is written for brand, product, promotion and marketing managers, promotion specialists at advertising and promotion agencies, and users of P-O-P advertising; product sampling; games, contests and sweepstakes; events; redemption/fulfillment services; premiums; direct marketing programs; newspaper inserts; promotion measurement; and interactive services. PROMO (ISSN 1047-1707) is published monthly by Penton Media, Inc., 9800 Metcalf Ave., Overland Park, KS 66212-2216. Canada return address: DHL Global Mail, 7496 Bath Road, Unit 2, Mississauqa, ON L4T1L2. Single copy rate: $10.00; Subscription rates: Free and controlled circulation to qualified subscribers. Non-qualified persons may subscribe at the following rates (prices subject to change): USA, 1 year, $72.00, 2 years, $127.00, 3 years, $182.00. Canada, 1 year, $111.00, 2 years, $199.00, 3 years, $273.00. Outside USA and Canada, 1 year, $182.00, 2 years, $383.00, 3 years, $493.00. For back issues, call (800) 441-0294. Periodical postage paid at Shawnee Mission, KS, and additional mailing offices. Canadian Post Publications Mail Agreement No. 40612608. Canada return address: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2. REPRINTS: Contact Penton Reprints (www.pentonreprints.com) to purchase quality custom reprints or e-prints of articles appearing in this publication at 888-858-8851 or reprints@pentonreprints.com. Instant reprints and permissions may be purchased directly from our Web site; look for the iCopyright tag appended to the end of each article. PHOTOCOPIES: Authorization to photocopy articles for internal corporate, personal or instructional use may be obtained from the Copyright Clearance Center (CCC) at (978) 750-8400. Obtain further information at www.copyright.com. ARCHIVES AND MICROFORM: This magazine is available for research and retrieval of selected archived articles from leading electronic databases and online search services, including Factiva, LexisNexis, and ProQuest. For microform availability, contact National Archive Publishing Company at 800-521-0600 or 734-761-4700, or search the Serials in Microform listings at napubco.com. POSTMASTER: Send address changes to PROMO, P.O. Box 2100, Skokie, IL 60076-7800 USA. The name PROMO is a trademark of, and all written material contained herein is copyrighted by, Penton Media, Inc. Editorial matter published herein may not be copied or published elsewhere without the express written permission of the publisher. For subscriber services or to order single copies, write to PROMO 2104 Harvell Circle, Bellevue, NE 68005 USA; call (866) 505-7173 (USA) or (402) 505-7173 (Outside USA); or visit www.promomagazine.com. PRIVACY POLICY: Your privacy is a priority to us. For a detailed policy statement about privacy and information dissemination practices related to Penton Media, Inc. products, please visit our Web site at www.penton.com. http://www.pentonreprints.com http://www.copyright.com http://www.napubco.com http://www.promomagazine.com http://www.penton.com
Table of Contents Feed for the Digital Edition of Promo - December 2008 Promo - December 2008 Contents Editor's Note Alternative Viewing UGC Refresher Course KFC Takes Wing Title Sharing the Holidays That Holiday Glow Wish List Commentary Ready to Eat Recession Busters Q&A: A Higher Mark Resource Center The Agency Center Gift Giving Index of Advertisers Promo - December 2008 Promo - December 2008 - Promo - December 2008 (Page Cover1) Promo - December 2008 - Promo - December 2008 (Page Cover2) Promo - December 2008 - Contents (Page 3) Promo - December 2008 - Contents (Page 4) Promo - December 2008 - Contents (Page 5) Promo - December 2008 - Editor's Note (Page 6) Promo - December 2008 - Editor's Note (Page 7) Promo - December 2008 - Alternative Viewing (Page 8) Promo - December 2008 - Alternative Viewing (Page 9) Promo - December 2008 - UGC Refresher Course (Page 10) Promo - December 2008 - UGC Refresher Course (Page 11) Promo - December 2008 - UGC Refresher Course (Page 12) Promo - December 2008 - UGC Refresher Course (Page 13) Promo - December 2008 - KFC Takes Wing Title (Page 14) Promo - December 2008 - Sharing the Holidays (Page 15) Promo - December 2008 - That Holiday Glow (Page 16) Promo - December 2008 - That Holiday Glow (Page 17) Promo - December 2008 - Wish List (Page 18) Promo - December 2008 - Commentary (Page 19) Promo - December 2008 - Ready to Eat (Page 20) Promo - December 2008 - Ready to Eat (Page 21) Promo - December 2008 - Ready to Eat (Page 22) Promo - December 2008 - Ready to Eat (Page 23) Promo - December 2008 - Recession Busters (Page 24) Promo - December 2008 - Recession Busters (Page 25) Promo - December 2008 - Recession Busters (Page 26) Promo - December 2008 - Recession Busters (Page 27) Promo - December 2008 - Q&A: A Higher Mark (Page 28) Promo - December 2008 - Q&A: A Higher Mark (Page 29) Promo - December 2008 - Q&A: A Higher Mark (Page 30) Promo - December 2008 - The Agency Center (Page 31) Promo - December 2008 - The Agency Center (Page 32) Promo - December 2008 - The Agency Center (Page 33) Promo - December 2008 - Gift Giving (Page 34) Promo - December 2008 - Gift Giving (Page 35) Promo - December 2008 - Gift Giving (Page 36) Promo - December 2008 - Gift Giving (Page 37) Promo - December 2008 - Gift Giving (Page 38) Promo - December 2008 - Gift Giving (Page 39) Promo - December 2008 - Gift Giving (Page 40) Promo - December 2008 - Index of Advertisers (Page 41) Promo - December 2008 - Index of Advertisers (Page 42) Promo - December 2008 - Index of Advertisers (Page Cover3) Promo - December 2008 - Index of Advertisers (Page Cover4)
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