Energy & Mining International - Fall 2015 - 59


C-COM SATELLITE SYSTEMS

FALL 2015
CANADA

Founded in 1997, the Ottawa-based company is a
leader in the design, development and manufacture of
commercial-grade, fully motorized, auto-pointing mobile antennas for the delivery of broadband Internet to
remote locations.
"We took a chance," Klein recalls. "There was no market
for commercial or consumer satellite-based Internet services in 1997. It didn't exist." But Klein assumed a market
eventually would develop as the Internet's popularity grew.
"I assumed it would become part of everyday life."
His assumption was correct, and today his company
has sold more than 7,000 satellite antennas to a variety
of industries in 103 countries, he says. Those markets
include oil and gas, the military, first responders, healthcare, media, banks, schools, race teams and mining companies. "It mushroomed quickly," he says. The company
partners with 700 resellers worldwide, Klein says.
C-COM had little competition when it entered the
marketplace, but "competition came along," Klein says.
But the company had its business plan in place and was
well-positioned in the market. C-COM decided not to
market to individuals living in remote locations, as other
satellite providers had already penetrated that market.
The company also decided to "get out of the comfort
zone of the United States and Canada" and sell to tough,
overseas markets first, Klein says. "It was a huge step," he
says of having his product succeed in foreign markets.
C-COM' iNetVuĀ® Controller series allows users in any
vertical market to connect to a satellite in less than two
minutes by a simple press of a button, Klein says. But the
current technology allows for connectivity only when a
vehicle is stationary, he says. The company has developed
technology in cooperation with Viasat that will allow vehicles, trucks, trains and buses to connect to the Internet
over satellite at broadband speeds. The new technology
will be significantly less expensive than anything currently available to customers, he says.
Klein also is developing a new advanced satellite
antenna product made from special materials to be used
for in-motion solutions in partnership with the University of Waterloo in Ontario, his alma mater. A trial
version of the product should be on the market within
two years, he says.
Owners of recreational vehicles were among the early
adopters of the original antennas, Klein says. The ability
to connect to the Internet via a small satellite antenna
placed on the roof of the vehicle was appealing to RV
owners, Klein says.
The oil and gas market makes up the majority of
C-COM Satellite System's market. Indeed, 25 percent of

E
M
I

the 7,000 installed antennas can be found at oil drilling sites in the U.S., China, Canada, Russia, Africa and
Australia, Klein says. The antennas' durability in extreme
weather conditions and its ease of use is the primary
reason for its success in the market, he says.
Professionals in the oil and gas industry use the antennas for a variety of applications, including email, Internet
access, VOIP and for transmission of seismic data, Klein
says. "There are big, time-saving solutions for the industry," he says.
The antennas have been deployed for varied applications throughout the world. For example, they are being
used in conjunction with drones to monitor the poaching of rhinos in Africa, for mobile breast cancer screening labs, mobile ATM machines and even mobile post
offices in places like Malaysia. The antennas also were
used in 2014 during a landslide in Japan and earthquake
relief in China.
"We're always looking at new products," Klein says.
"We know there is a demand for it. (The demand) is going to increase dramatically. I think the applications are
universal." EMI

emi-magazine.com 59


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Table of Contents for the Digital Edition of Energy & Mining International - Fall 2015

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