Food and Drink - Spring 2014 - 63

Master Food Distributors

of the day, we're a service industry - it's
not a product I'm trying to sell."

Full-line Distributor
Master Food Distributors offers dairy
products, imported cheese, salads,
seafood, condiments, frozen foods and
non-food items such as napkins, utensils, cups and bags. "We started in
retail grocery and are growing toward
foodservice right now," Stern says.
He attributes his company's growth
to its membership for the last three
years in buying group Frosty Acres
(F.A.B. Inc.). "It's contributed a lot to
our growth," Stern says. "It's absolutely
opened up my eyes and given me a
channel to talk to people in my industry
that are not competitors."
Stern cites a multitude of qualities
that contribute to the success of Master
Food Distributors. "The service, the
consistency, the quality and freshness -

our competitive pricing, the knowledge
of the salespeople," he lists. "We're
adding value to the customer. Everyone
has different expectations, and we are
trying to identify what the value is that
we can bring to help them. We're offering solutions for them and their issues.
That's what I aspire for us to do for our
customers, not just taking an order,
making a delivery and dropping some
boxes off. Hopefully, that relationship is
a lot more."

Dual-temperature Trucks
Employees of Master Food Distributors
pick stock from a fully slotted, 40,000square-foot warehouse at the company's headquarters in Boothwyn, Pa.
Employees make deliveries with the
company's seven 26-foot trucks that
have both a freezer and a refrigerated
section. Master Food Distributors leases its trucks from a local vendor, and

the trucks have a full maintenance service contract.
Master Food Distributors' website
offers its customers online ordering,
current promotions, market condition
information and links to preferred vendors. Stern plans to utilize social media
to bring more customers to the company, and he hopes that by taking advantage of modern technology, Master
Food Distributors can offer more and
better services to its customers.
For the future, Stern sees consolidation in the food distribution industry as
limiting choices of the end-users. "It
will eliminate customer options and
choices," Stern asserts. "We'll be able
to reach people that just went to the big
broadliners before. It's going to create
opportunity for us to go back in and
offer options again. I think it will also
create opportunities for employers and
their recruiters."

food & drink * spring 2014 * www.fooddrink-magazine.com

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Table of Contents for the Digital Edition of Food and Drink - Spring 2014

Contents
Food and Drink - Spring 2014 - Cover1
Food and Drink - Spring 2014 - Cover2
Food and Drink - Spring 2014 - 1
Food and Drink - Spring 2014 - 2
Food and Drink - Spring 2014 - Contents
Food and Drink - Spring 2014 - 4
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Food and Drink - Spring 2014 - Cover3
Food and Drink - Spring 2014 - Cover4
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