Leisure & Hospitality International - Spring 2015 - 48

F L IG H T O P T IO N S

www.flightoptions.com Headquarters: Cleveland Specialty: Fractional-owner jet operation

Flight Options provides fractional-owner jet services for corporate clients.

Flying High
Flight Options strives to make traveling by jet easy for its
corporate clients. BY ALAN DORICH
Megan Wolf

vice president of owner experience
"As we see airlines dropping their
non-stop services, we see more
people flying with us."

If an executive used a commercial
airline to visit four of his company's
facilities, the trip could take up to five
days. But Flight Options can limit that
journey to a single day, Vice President
of Owner Experience Megan Wolf says.
"As we see airlines dropping their
non-stop services, we see more people
flying with us," she says.
Based in Cleveland, Flight Options

48

is a fractional-owner jet operator
that has three separate programs
for its clients. "One is through a card
program," Wolf describes, explaining
that customers receive a debit card
for 25 hours of flying.
The second program involves leasing
an aircraft where clients can fly 50 hours
annually over a three-year term. However, "You don't make that commitment
to owning an asset," she states.
But in Flight Options' third program,
customers can take the leap and own
a fraction of the jet for up to five years.
"Most of our owners are flying 100
hours a year," she says, noting that the
company has a fleet of 65 jets.

LEISURE AND HOSPITALITY INTERNATIONAL | WWW.LHIMAGAZINE.COM Spring 2015

Flight Options' clientele consists of
corporate and personal buyers who
can often be found on the pages of
The Wall Street Journal, Wolf says.
"Our ownership base leans towards
entrepreneurs who have started their
own business and had their own
success," she states.

TOUCH POINTS
Flight Options strives for comfort
during each client's trip. Not only is
each jet equipped with Wi-Fi access,
it is stocked with food that includes
the client's favorite snacks. "If they're
flying at lunch, we have sandwiches
on board," Wolf says. "We take care
of all of their catering needs."
The company also caters for special
events. When owners have brought
children on the jet, "We've done
princess birthday parties," Wolf says.
"We've also done retirement parties."
Flight Options strives for consistency in the customer's experience.
"We have a specific boarding chore-


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