Manufacturing Today - January/February 2014 - 169

Team Metal Finishing Inc.

tomers happy, Holbrooks says. "Our goal ... is to continuously improve our quality management system to guarantee we deliver consistent quality metal finishing and
excellent customer service," he says.
The firm ensures customer satisfaction with its structure of policies, procedures and practices, he says. For
example, TMF is currently ISO 9001:2008 and NADCAP certified.
"Meeting the criteria of these stringent standards
affirms an ongoing commitment to the customer," he
says. TMF also meets the requirements of the U.S. military and the American Society for Testing and Materials.
The company continually tests its production lines
so that they stay in the optimum range of performance.
"We also have computer programs that we use to help
keep up with production orders, along with trained
employees who help keep production running smoothly and look for any potential improvements," he says.
"With TMF being in the metal finishing business for
25 years now, we have obtained and gathered a great
deal of knowledge that we are able to apply to our current and future customers, providing them with the
best finish possible," he says. "Turning out high-quality product within an allotted time frame is what we do
best at TMF."

South

A Simple Process
Team Metal Finishing (TMF) provides a fairly simple manufacturing
process to its customers, Vice President of Sales and Marketing Quentin
Holbrooks says. After verifying what the customer wants, "We then prep
the customer's part in the appropriate manner," he says.
In the prepping process, TMF will clean the customers' parts with different chemicals, and process them to specified parameters, including anodizing or nickel plating. "We will then finish the process by inspecting the part
to ensure it meets [the parameters]," Holbrooks says.
The market demand for plating and coatings, he notes, are constantly
changing. "One week, we may have a ton of work in our anodizing department, and less work in our electroless nickel department," he says. "Our
workforce can adapt to those changes, because they have been crosstrained in other departments."

nies we work for are repeat [clients]," he says, adding
that 90 percent of TMF's customers have worked with
the firm for more than a decade. "They're happy with
our business."
He adds that TMF wants to be the best in its market
while continuing to grow. "We've got a long way to go, but
we're defiantly going to get there," he says. "We do believe
we're one of the largest in this particular area." mt

Green Contribution
TMF is committed to meeting and exceeding local, state
and federal pollution control standards, Holbrooks
says. "Our waste management and exchange system is a
testament to TMF's goal to contribute to a cleaner environment," he says.
For instance, "The water we send back to the city,
once treated, is even cleaner than when it arrived at our
shop," he says. "We are very proud of that fact."
TMF's commitment also includes a general waste
elimination and recycling program that reduces or eliminates the materials going to a landfill. "We also use
double- or triple-rinse techniques that reduce water
consumption greatly," he says.
The firm also eliminated the use of processing chemicals and coatings that were not environmentally
friendly. "We have also replaced the lighting at TMF
with a more energy-efficient system that is designed to
produce more light while cutting costs," he says.

Being the Best
TMF plans to maintain its current philosophy going forward, Holbrooks says. "[We] just try to do the best job
possible we can for customers," he says.
Vice President of Operations Chris Terrell adds that
TMF is proud of its 25-year legacy. "A lot of the compaJANUARY/FEBRUARY 2014 manufacturing-today.com

169


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Table of Contents for the Digital Edition of Manufacturing Today - January/February 2014

Table of Contents
Manufacturing Today - January/February 2014 - Cover1
Manufacturing Today - January/February 2014 - Cover2
Manufacturing Today - January/February 2014 - 1
Manufacturing Today - January/February 2014 - 2
Manufacturing Today - January/February 2014 - Table of Contents
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