Manufacturing Today - March/April 2016 - 94


Northeast

GapVax

gapvax provides 24-hour
on-call service for its
customers on all of its
equipment.

include major industrial contractors as well as municipal customers
including the cities of Los Angeles
and Johnstown, Pa. Vice President
of Organizational Development Ken
Salem says GapVax is becoming an
ever bigger player in the industry as
word spreads about its equipment.
"Our product is seeing expanded
use across the country," he says.

By and For Users
The most obvious factor in the success of GapVax is the high quality of
its equipment, which Salem says has
developed a strong reputation in the
industry for being the most durable
trucks on the market. Durability is
important, but few other manufacturers can offer customers the ease
of use that is built into each and
94

manufacturing-today.com MARCH/APRIL 2016

"our growth has
been measured and
cultivated, and that
has gotten us to this
point." - Ken Salem
every GapVax truck. Poborsky says
this is because GapVax brought over
many the mechanics and technicians from GAP Pollution and Environment Control in its earliest days.
With a solid base of technical
knowledge at the company's core
from its inception, GapVax has been
able to design and manufacture its
equipment from the perspective of
those who use the equipment every
day. Poborsky says that deep understanding of the equipment and its

applications means GapVax equipment is created "by the operator, for
the operator," and he says the company has a number of exceptional
crafts people.
The quality and the ease of use
its equipment brings to customers'
operations are crucial for GapVax's
success, but Salem says the service
that the company provides for customers after the sale is just as vital.
"We aren't the biggest, but we focus
on customer service and quality,"
Salem says.
GapVax provides 24-hour on-call
service for its customers on all of its
equipment. Salem says the company's mechanics can provide service
on-site as well as at the company's
service facility in Texas. GapVax
also is working on building up its


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Table of Contents for the Digital Edition of Manufacturing Today - March/April 2016

Contents
Manufacturing Today - March/April 2016 - Cover1
Manufacturing Today - March/April 2016 - Cover2
Manufacturing Today - March/April 2016 - 1
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Manufacturing Today - March/April 2016 - Contents
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