Pizza Today - October 2017 - 14

@PizzaToday
A MOMENT WITH MANDY

CLICK.EXPLORE.CONNECT.

# N ATIO N A L PI Z Z A MON T H

Pizzeria Tool Kit

MANDY WOL F D E TWILE R

WELL OILED
MACHINE
Employee satisfaction in the
restaurant industry is admittedly
rocky. Servers are reliant on
customers to supplement their
pay. Often, they're the ones who
suffer for poor management and
kitchen errors. And no matter how
much a manager tries to intervene,
customers will still tip based on
their service.
How well oiled is the relationship between your kitchen and
your servers? How fast do they
expedite orders? Once the server
inputs the order into the POS
system -- or hands the ticket to a
kitchen member -- it's out of his
or her hands.
Training is critical for both front
of the house and the kitchen.
Having recurring meetings for all
staff members allows both groups
to coordinate efforts to best suit
your customers. Schedule these
meetings during off times and
make them mandatory for all staff
members -- even if that means
paying your staff for the hour he
or she is on-site. Choose a staff
member from the front of the
house to represent the servers, and
one from the kitchen. Bring up any
current issues, succinctly address
them and move on. Keep staff
meetings short and sweet. If you
don't need one every week, don't
hold one every week.
Getting all your employees
to work together will help your
restaurant succeed.
MANDY WOLF DETWILER is managing
editor of Pizza Today.
1 4 / P I Z Z AT O D AY. C O M / O C T O B E R 2 0 1 7

Let's have the biggest pizza
month ever. We've created
marketing assets to help you
promote your National Pizza Month
(NPM) campaigns in your store,
community and on social networks.
Get the official NPM logo, a
customizable media release and
social graphics.

FACEBOOK Q&A

What's the best way
you've found to find
new employees?

TO D O W N L O A D T H E F R E E
R E S O U R C E S , G O TO :

Referrals from current
employees, and I hold them
accountable.
Harrell Caines Jr.

www.pizzatoday.com/national-pizza-month-october-2017-pizzeria-tool-kit/

It's so hard to find reliable
pizza ninjas! Pay them well
when you have them!

# P IZ Z ATO DAYON THE R O A D

David Jacobson

Art Director, Josh Keown,
shooting the Arthur Avenue
pie (fresh mozzarella,
pepperoni, light red sauce
and Italian oregano) at
Federal Hill Pizza during their
visit to Providence, RI. See
the feature on page 60.

The best way is training
them from nothing to be a
pizzaiolo.
Vito Iacopelli

Being different. Everyone
has seen the Now Hiring
signs. It's almost like
you glance at them and
keep walking. So, we
started making them more
interesting. I'm not hiring.
I'm looking for a dedicated
employee who will grow
with the empire we're
building. And I focus my
hiring signs on that. Plus
they're pretty good.

#PIZZATODAYREADER

Piccolissimo
Italian Grille:
@pizzatoday we
love you.
#redthursday
Tag @PizzaToday
with a shot of you
or your staff
reading Pizza
Today and it could
be in a future issue.

Se'an Danger Von Dempsey

#TBT

30 years ago this
month Pizza Today was
gearing up for Pizza
Expo 1987.
Trends: Take-N-Bake
Profile: Brothers
Pizza Place (Raleigh,
NC)
Dough Doctor:
Crust Varieties

The last three were
customers.
Monika Liedl
F O R M O R E D I S C U S S I O N HEAD
O V E R TO O U R F AC EBO O K
FA C E B O O K . C O M / P I Z Z ATODAY

PIZZA TODAY / GOLD AWARD
Best Use
of Social Media
2017


http://www.pizzatoday.com/national-pizza-month-october-2017-pizzeria-tool-kit/ http://www.FACEBOOK.COM/PIZZATODAY http://www.PIZZATODAY.COM

Table of Contents for the Digital Edition of Pizza Today - October 2017

Pizza Today - October 2017
Commentary
Contents
Contributors
Expo Spotlight
Interact
Conversation
Man on the Street
Respecting the Craft
At Your Service
Destinations
Knead to Know
A Front-of-House Manager
Bbq Types to Menu
For the Love of Linguine
Lobster
National Pizza Month
Fundraisers
Road to Pizza & Pasta
Hot 100 Independents
Rebranded
The Pies of Providence
Preferred Suppliers
Pizza & Pasta Ne Exhibitor List
Pizza Today Yellow Pages
The Marketplace
Reader’s Resource
Mike’s Monthy Tip
Pizza Today - October 2017 - CT1
Pizza Today - October 2017 - CT2
Pizza Today - October 2017 - Pizza Today - October 2017
Pizza Today - October 2017 - Cover2
Pizza Today - October 2017 - Commentary
Pizza Today - October 2017 - 4
Pizza Today - October 2017 - 5
Pizza Today - October 2017 - Contents
Pizza Today - October 2017 - 7
Pizza Today - October 2017 - 8
Pizza Today - October 2017 - 9
Pizza Today - October 2017 - Contributors
Pizza Today - October 2017 - 11
Pizza Today - October 2017 - Expo Spotlight
Pizza Today - October 2017 - 13
Pizza Today - October 2017 - Interact
Pizza Today - October 2017 - 15
Pizza Today - October 2017 - Conversation
Pizza Today - October 2017 - 17
Pizza Today - October 2017 - Man on the Street
Pizza Today - October 2017 - 19
Pizza Today - October 2017 - Respecting the Craft
Pizza Today - October 2017 - 21
Pizza Today - October 2017 - At Your Service
Pizza Today - October 2017 - 23
Pizza Today - October 2017 - Destinations
Pizza Today - October 2017 - 25
Pizza Today - October 2017 - Knead to Know
Pizza Today - October 2017 - 27
Pizza Today - October 2017 - 28
Pizza Today - October 2017 - 29
Pizza Today - October 2017 - A Front-of-House Manager
Pizza Today - October 2017 - 31
Pizza Today - October 2017 - 32
Pizza Today - October 2017 - 33
Pizza Today - October 2017 - Bbq Types to Menu
Pizza Today - October 2017 - 35
Pizza Today - October 2017 - 36
Pizza Today - October 2017 - 37
Pizza Today - October 2017 - For the Love of Linguine
Pizza Today - October 2017 - 39
Pizza Today - October 2017 - 40
Pizza Today - October 2017 - 41
Pizza Today - October 2017 - Lobster
Pizza Today - October 2017 - 43
Pizza Today - October 2017 - 44
Pizza Today - October 2017 - 45
Pizza Today - October 2017 - National Pizza Month
Pizza Today - October 2017 - 47
Pizza Today - October 2017 - 48
Pizza Today - October 2017 - 49
Pizza Today - October 2017 - Fundraisers
Pizza Today - October 2017 - 51
Pizza Today - October 2017 - 52
Pizza Today - October 2017 - 53
Pizza Today - October 2017 - Road to Pizza & Pasta
Pizza Today - October 2017 - 55
Pizza Today - October 2017 - Hot 100 Independents
Pizza Today - October 2017 - 57
Pizza Today - October 2017 - 58
Pizza Today - October 2017 - 59
Pizza Today - October 2017 - Rebranded
Pizza Today - October 2017 - 61
Pizza Today - October 2017 - 62
Pizza Today - October 2017 - 63
Pizza Today - October 2017 - The Pies of Providence
Pizza Today - October 2017 - 65
Pizza Today - October 2017 - 66
Pizza Today - October 2017 - 67
Pizza Today - October 2017 - 68
Pizza Today - October 2017 - 69
Pizza Today - October 2017 - 70
Pizza Today - October 2017 - 71
Pizza Today - October 2017 - 72
Pizza Today - October 2017 - 73
Pizza Today - October 2017 - 74
Pizza Today - October 2017 - 75
Pizza Today - October 2017 - 76
Pizza Today - October 2017 - 77
Pizza Today - October 2017 - Preferred Suppliers
Pizza Today - October 2017 - 79
Pizza Today - October 2017 - Pizza & Pasta Ne Exhibitor List
Pizza Today - October 2017 - 81
Pizza Today - October 2017 - 82
Pizza Today - October 2017 - 83
Pizza Today - October 2017 - Pizza Today Yellow Pages
Pizza Today - October 2017 - 85
Pizza Today - October 2017 - 86
Pizza Today - October 2017 - 87
Pizza Today - October 2017 - 88
Pizza Today - October 2017 - 89
Pizza Today - October 2017 - 90
Pizza Today - October 2017 - 91
Pizza Today - October 2017 - 92
Pizza Today - October 2017 - The Marketplace
Pizza Today - October 2017 - 94
Pizza Today - October 2017 - 95
Pizza Today - October 2017 - 96
Pizza Today - October 2017 - 97
Pizza Today - October 2017 - 98
Pizza Today - October 2017 - 99
Pizza Today - October 2017 - 100
Pizza Today - October 2017 - 101
Pizza Today - October 2017 - 102
Pizza Today - October 2017 - 103
Pizza Today - October 2017 - 104
Pizza Today - October 2017 - Reader’s Resource
Pizza Today - October 2017 - Mike’s Monthy Tip
Pizza Today - October 2017 - Cover3
Pizza Today - October 2017 - Cover4
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