University Business - October 2006 - (Page 45)

About the Award The Malcolm Baldrige National Quality Award was established in 1987 to stimu- late American companies to improve quality and productivity and to recognize achievements of organizations that sus- tain high levels of quality and serve as an example to others. In 1999, educational institutions, both K-12 and postsecondary, became eligible to apply for the award using criteria and language that were specifically developed for this sector. In 2001, the University of Wiscon- sin-Stout became the first university to receive the Malcolm Baldrige National Quality Award. Since then only two other postsecondary institutions have received it, the Monfort College of Business at What the first institution of University of Northern Colorado and Richland College of the Dallas County higher education to receive the Community College District. To achieve award recipient status, Malcolm Baldrige National educational institutions must possess significant strengths and national role Quality Award has learned model characteristics in six key areas: in the five years since leadership; strategic planning; student and stakeholder focus; faculty and staff focus; measurement, analysis, and knowledge management; and educa- tional and support process management. Award-winning institutions must also demonstrate continued positive results in six related areas: student learning outcomes; student and stakeholder satisfaction; financial outcomes; human resources; social responsibility; and organizational effectiveness. Students are the real winners of the Institutions submit a 50-page ap- quality improvements made by applying plication, and finalists receive a site visit Baldrige criteria. from a team of Baldrige examiners. The president of the United States presides By Julie Furst-Bowe and Meridith Wentz over the annual awards ceremony. A detailed feedback report, with both I strengths and opportunities for improve- T WAS A MALCOLM BALDRIGE NATIONAL QUALITY AWARD FIRST: AN ment, is provided to each applicant. institution of higher education receiving the honor. In the third year that institutions in both K-12 and higher ed became eligible to apply for the award, the University of More information on the Baldrige Wisconsin-Stout was named a recipient. And in the five years since, the institution has process can be found at www.quality.nist continued to grow. .gov. The National Consortium for Con- UW-Stout is one of 13 universities in the University of Wisconsin System. With tinuous Improvement in Higher Educa- 8,000 students and 1,200 faculty and staff members, UW-Stout focuses on providing career-ori- tion www.ncci-cu.org provides similar ented undergraduate and graduate programs in areas such as business, construction, engineering, expertise and resources to its member hotel and restaurant management, art and design, and teacher education. institutions. universitybusiness.com October 2006 | 45 Baldrige.indd Baldrige.indd 45 9/20/06 1:05:38 PM http://www.quality.nist.gov http://www.quality.nist.gov http://www.ncci-cu.org

Table of Contents for the Digital Edition of University Business - October 2006

Contents
College Index
Company Index
Advisory Board
Editor's Note
Behind the News
Marketing
Future Shock
Admissions
Viewpoint
Financial Aid
On the Hill
Beyond Baldrige
Made in America
Wiring the Dining Experience
Lighting The Way
Internet Technology
What's New
Calendar of Events
Direct Connect
End Note

University Business - October 2006