Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - (Page 51) I-SERV GLOBAL SERVICE World Class Service needs are met quickly and efficiently. service and support – anywhere in the world. Repair Depot Psion Teklogix serves its customers globally from its Authorized Repair Centers in seven countries: USA, Canada, France, South Africa, Singapore, India and China. This means that your devices don’t have to travel half way around the world to get the service they need. If your devices need repair, Psion Teklogix goes a step further than “industry standard” and provides on-site collection of your damaged product. We also guarantee our depot service. With 96% accuracy on in-depot turn around times, Psion Teklogix brings service to a higher level and enables your work day to continue without disruption. 96% accuracy on in-depot turn around times Quick Action Group As an added benefit of the Psion Teklogix i-Serv Service Solution, we take service to the extreme and send one-on-one service right to your front door. When the Help Desk determines that you need emergency one-on-one on-site technical support for your network, our Quick Action Group (QAG) will immediately travel to your facility anytime, anywhere, to quickly and efficiently resolve your problem. By offering on-site capability to troubleshoot, repair, adjust, configure or enhance your wireless infrastructure, we deliver the service results you need and keep your business up and running! Guaranteed Service Levels Part of offering Global Service is keeping your promises. Psion Teklogix believes so strongly in the positive impact of timely, quality repairs on our customers’ business that we give you more than just our word. If Psion Teklogix fails to meet its guaranteed turnaround time on a repair, we will send a Repair-in-a-Flash Incident Disk to you for free. Including this RFID disk in your next repair shipment will alert our depot to move your device to the head of the line, and guarantee you a 24 hour turnaround repair (from the time the device is received at our facility) on that device. No other company in the industry can offer this level of service. 51
Table of Contents Feed for the Digital Edition of Solutions Guide V.3.0 - Solutions for Your Mobile Workforce Contents Hand Held Computers Speech Solutions Vehicle-Mount Computers Wireless Technology Printing Solutions RFID Solutions Software Solutions Professional Solutions I-Serv Global Service Product Specifications Solutions Guide V.3.0 - Solutions for Your Mobile Workforce Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - (Page 1) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - (Page 2) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - (Page 3) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - (Page 4) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Contents (Page 5) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Contents (Page 6) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Contents (Page 7) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 8) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 9) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 10) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 11) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 12) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 13) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 14) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 15) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 16) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 17) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 18) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Hand Held Computers (Page 19) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Speech Solutions (Page 20) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Speech Solutions (Page 21) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Speech Solutions (Page 22) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Speech Solutions (Page 23) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Vehicle-Mount Computers (Page 24) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Vehicle-Mount Computers (Page 25) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Vehicle-Mount Computers (Page 26) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Vehicle-Mount Computers (Page 27) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Vehicle-Mount Computers (Page 28) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Vehicle-Mount Computers (Page 29) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Wireless Technology (Page 30) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Wireless Technology (Page 31) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Wireless Technology (Page 32) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Wireless Technology (Page 33) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Printing Solutions (Page 34) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Printing Solutions (Page 35) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Printing Solutions (Page 36) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Printing Solutions (Page 37) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Printing Solutions (Page 38) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Printing Solutions (Page 39) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - RFID Solutions (Page 40) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - RFID Solutions (Page 41) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - RFID Solutions (Page 42) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - RFID Solutions (Page 43) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Software Solutions (Page 44) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Software Solutions (Page 45) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Software Solutions (Page 46) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Professional Solutions (Page 47) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - I-Serv Global Service (Page 48) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - I-Serv Global Service (Page 49) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - I-Serv Global Service (Page 50) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - I-Serv Global Service (Page 51) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Product Specifications (Page 52) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Product Specifications (Page 53) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Product Specifications (Page 54) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Product Specifications (Page 55) Solutions Guide V.3.0 - Solutions for Your Mobile Workforce - Product Specifications (Page 56)
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