Plant Services - May 2008 - (Page 28) Cable Reels • Insufficient team size: There should be adequate internal resources working at or near full time on the project. You can’t rely solely on the vendor for implementation. � Heavy gauge steel spun disks � � Heavy duty welded frames � � Strong ribbed construction � � Sturdy one-piece hub/axle assembly � � Steel drum with continuous welded seam � � Heavy duty chain drive � � High performance swivel joints � � Full custom capabilities � You Can’tBuy ABetter Reel. Project measurement • Unclear success criteria for each stakeholder: Ensure that project team members, management and vendors have measurable goals with clearly defined deliverables. • Poor monitoring and control systems: Monitor and act upon adequate measures and targets that align with what motivates each stakeholder, especially the front line. • Unrealistic business case: Under-promise and over-deliver the savings. Be conservative in estimating costs. • Inadequate budget: Don’t be afraid to recommend shutting down the project if funding is inadequate. • Unrealistic timeline: A slow pace loses interest, focus and momentum. Too fast, and work gets sloppy. • Lack of top management support: This means visibly and financially. • Insufficient buy-in from key stakeholders: The CMMS implementation can’t be seen as a maintenance-only project. • Poor communication to stakeholders: You can’t have too much open and honest communication. The most effective communication to the workers comes from face-to-face interaction with first-line supervisors. • System doesn’t meet critical requirements: Hardware or software performance falls short of expectations outlined in user specifications (e.g. poor user interface). • System doesn’t integrate properly: Link to interfacing systems and processes is inadequate or too costly. Project management Change management System performance Hose Reels Download or call for your FREE Hose and Cable Reels catalogs http://go.hannay.com/G11 / 877-467-3357 • Inadequate end-user training: This hampers long-term chances of success. • Poor pilot rollout gives bad reputation: Beware of pushing to implement when the site or system isn’t ready. (Editor’s note: The Plant Services CMMS/EAM Software Review, posted at www.PlantServices.com/cmms_review, provides a side-by-side comparison of more than a dozen popular software packages.) E-mail Contributing Editor David Berger, P.Eng., partner, Western Management Consultants, at david@wmc.on.ca. Implementation 28 www.PLANTSERVICES.com May 2008 http://go.hannay.com/G11 http://www.PlantServices.com/cmms_review http://go.hannay.com/G11 http://www.PLANTSERVICES.com
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