Plant Services - September 2007 - (Page 40) When you need parts, you need them fast. That’s why eighty percent of our parts orders now ship in one to three days. We can do it because every member of our Shepard Niles team has at least 20 years experience, and they know exactly what you need. Whether you’re looking for parts, a rebuild or a new heavy-duty hoist, we understand what it takes to make your Shepard Niles lifting equipment work like new again. You can count on us 24 hours a day for attentive service, fast delivery and overall value. Call us today, or better still, visit us in booth 2424 at National Manufacturing Week September 25 - 27 in Chicago. We're looking forward to seeing you there! MANAGEMENT Safety Turnaround, Yes! Turnover, No. Lightning fast parts service. Experienced, knowledgeable employees. That’s today’s Shepard Niles. CULTURE CLASH Di erences betw een Michael Hewitt, vic good and bad safety cultures, acco rding to e pr DuPont (ht tp://w ww esident, Global Workplace Safet y Practice, 2.dupont.com/Con sulting_ Services/e Good culture: Cons n_US/): opposed to a prior istently suppor ts safety as a core value (as ity) by committing to put human life all other demand s. ahead of Bad culture: Safet y is a priority an d priorities chan money becomes tig ge. When ht, safety often tak es a back seat. Good culture: Give employees the rig a time-out and rew ht and responsibi lity to call ard them for doing it, even if it’s a false Bad culture: Does ala n’t suppor t open communication. Pe rm. might not feel the y can call a time-o rsonnel ut without fear of Good culture: Mana reprisal. personal commitm gement demonstrates and commun ent to safety in all icates a of their actions. Bad culture: Mana gement doesn’t de behaviors. They may engage in at- monstrate or reward safe risk behaviors an them in others. d tolerate Good culture: Eleva te personnel who and eliminate tho suppor t a culture se who tolerate atof safety risk behaviors, ev people are top pr en if those oducers. Bad culture: Promo formance regardles te people based solely on operatio nal pers of whether risks outcome. were taken to ac hieve the Good culture: Train people to observe at-risk behaviors an e ective feedback d provide that motivates a pe rson to change the Bad culture: Provid ir behavior. e no training or technical skills. only training foc used on Replacement pushbutton assembly A service of Konecranes, Inc. 220 N. Genesee Street Montour Falls, NY 14865 (800) 481-2260 8/24/07 11:50:54 AM www.shepard-niles.com PS0709_TelTru_25.pdf correct interfacing. An example of misapplication would be a fi xed guard over a point that has to be accessed daily for cleaning or maintenance. “It has to be gotten around, so soon it’s hanging by one loose screw or missing altogether,” says Peabody. Better would be a moveable guard with a switch. Another example occurs in presence-sensing. e machine should stop when the operator is there, but the sensor is too close to the point of operation and the machine can’t stop in time, or the operator can reach over the sensor. An example of incorrect interfacing is a circuitry failure that stops a critical machine or shuts one down in a highrisk way. e system should be redundant and monitored so it fails safely. “Problems usually occur when work is done by a local integrator who isn’t a safety integrator, for example, slapping a light curtain into a stop circuit without considering distances or interfacing,” Peabody says. Operators who bypass safety systems are trying to tell you something. Hornbeck says, “If a supervisor or operator is thinking, ‘How can I bypass the system because I need productivity?’ that means it’s a poorly designed system.” Another situation occurs when equipment is designed and installed without considering ergonomics. “People know they have issues with repetitive injuries,” says Mark Pasko, product engineering manager, ergonomic lifting and 40 .PLANTSERVICES. S http://www2.dupont.com/Consulting_Services/en_US/ http://www.shepard-niles.com http://www.teltru.com http://www.teltru.com http://www.PLANTSERVICES.com
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