Plant Services - November 2007 - (Page 32) ASSET MANAGER narrow window pane along the bottom of the screen. Tips: Some packages provide handy tips about using the application more efficiently that usually appear at logon (e.g. tip of the day), but a few packages make context-sensitive tips accessible to users at every screen. Computer-based tutorials: Running an electronic tutorial or computer-based training segment is handy for getting up to speed quickly on a given module or procedure. Animation: Unlike tutorials or computer-based training, animations aren’t interactive. They show a simulation that steps through a procedure. Wizard or coach: This feature guides users with the aid of prompts and explanations along the way. Advanced packages activate a wizard when it’s clear the user is struggling. For example, if an error message or warning appears, the wizard provides assistance in correcting the problem. Workflow: The workflow engine is more powerful if integrated into the help facility. This helps in navigating through a complex CMMS. Troubleshooting/diag nost ics: This provides automated assistance for recognizing and reacting to userdefined problems. For example, if the average lead time on a delivery is more than 20% greater than the historic lead time, the computer will suggest an adjustment. Online help: Some vendors provide supplemental information on Web sites. This online help can include: • Articles, white papers, Webcasts and press releases. • Known errors or omissions, and user-posted work-arounds • Add-ons, updates, beta software • Assistance via chat or e-mail • Training, videos and tutorials • User groups • Links to other Web sites that might provide further information (Editor’s note: The Plant Services CMMS/EAM Software Review, posted at www.PlantServices.com/cmms_re view, provides a side-by-side comparison of more than a dozen popular software packages.) E-mail Contributing Editor David Berger, P.Eng., partner, Western Management Consultants, at david@wmc.on.ca. 32 www.PLANTSERVICES.com November 2007 http://www.PlantServices.com/cmms_review http://www.PlantServices.com/cmms_review http://www.commtest.com http://www.commtest.com http://www.PLANTSERVICES.com
Table of Contents Feed for the Digital Edition of Plant Services - November 2007 Plant Services - November 2007 Contents New Tools Letters Let Us Know Where to Put the Gas Up and Running How are you Fighting Crisis? What Works Why is the Best Practice Transfer so Hard? Who are you Going to Call? Chained to Power Mobile Mindset Making Money in the Lube Lab Grabbing a Moving Target Bagging the BTUs Keeping Mellow Preserving Health and Safety The Power of Reliability Excellence Plant Services - November 2007 Plant Services - November 2007 - Plant Services - November 2007 (Page 1) Plant Services - November 2007 - Plant Services - November 2007 (Page 2) Plant Services - November 2007 - Plant Services - November 2007 (Page 3) Plant Services - November 2007 - Plant Services - November 2007 (Page 4) Plant Services - November 2007 - Contents (Page 5) Plant Services - November 2007 - Contents (Page 6) Plant Services - November 2007 - Contents (Page 7) Plant Services - November 2007 - Contents (Page 8) Plant Services - November 2007 - New Tools (Page 9) Plant Services - November 2007 - New Tools (Page 10) Plant Services - November 2007 - Letters (Page 11) Plant Services - November 2007 - Letters (Page 12) Plant Services - November 2007 - Let Us Know (Page 13) Plant Services - November 2007 - Let Us Know (Page 14) Plant Services - November 2007 - Where to Put the Gas (Page 15) Plant Services - November 2007 - Where to Put the Gas (Page 16) Plant Services - November 2007 - Up and Running (Page 17) Plant Services - November 2007 - Up and Running (Page 18) Plant Services - November 2007 - Up and Running (Page 19) Plant Services - November 2007 - Up and Running (Page 20) Plant Services - November 2007 - Up and Running (Page 21) Plant Services - November 2007 - Up and Running (Page 22) Plant Services - November 2007 - Up and Running (Page 23) Plant Services - November 2007 - Up and Running (Page 24) Plant Services - November 2007 - How are you Fighting Crisis? (Page 25) Plant Services - November 2007 - What Works (Page 26) Plant Services - November 2007 - What Works (Page 27) Plant Services - November 2007 - What Works (Page 28) Plant Services - November 2007 - Why is the Best Practice Transfer so Hard? (Page 29) Plant Services - November 2007 - Why is the Best Practice Transfer so Hard? (Page 30) Plant Services - November 2007 - Who are you Going to Call? (Page 31) Plant Services - November 2007 - Who are you Going to Call? (Page 32) Plant Services - November 2007 - Who are you Going to Call? (Page 33) Plant Services - November 2007 - Who are you Going to Call? (Page 34) Plant Services - November 2007 - Chained to Power (Page 35) Plant Services - November 2007 - Mobile Mindset (Page 36) Plant Services - November 2007 - Mobile Mindset (Page 37) Plant Services - November 2007 - Mobile Mindset (Page 38) Plant Services - November 2007 - Mobile Mindset (Page 39) Plant Services - November 2007 - Mobile Mindset (Page 40) Plant Services - November 2007 - Mobile Mindset (Page 41) Plant Services - November 2007 - Mobile Mindset (Page 42) Plant Services - November 2007 - Mobile Mindset (Page 43) Plant Services - November 2007 - Mobile Mindset (Page 44) Plant Services - November 2007 - Mobile Mindset (Page 45) Plant Services - November 2007 - Making Money in the Lube Lab (Page 46) Plant Services - November 2007 - Making Money in the Lube Lab (Page 47) Plant Services - November 2007 - Making Money in the Lube Lab (Page 48) Plant Services - November 2007 - Making Money in the Lube Lab (Page 49) Plant Services - November 2007 - Grabbing a Moving Target (Page 50) Plant Services - November 2007 - Grabbing a Moving Target (Page 51) Plant Services - November 2007 - Grabbing a Moving Target (Page 52) Plant Services - November 2007 - Grabbing a Moving Target (Page 53) Plant Services - November 2007 - Bagging the BTUs (Page 54) Plant Services - November 2007 - Bagging the BTUs (Page 55) Plant Services - November 2007 - Bagging the BTUs (Page 56) Plant Services - November 2007 - Bagging the BTUs (Page 57) Plant Services - November 2007 - Bagging the BTUs (Page 58) Plant Services - November 2007 - Keeping Mellow (Page 59) Plant Services - November 2007 - Keeping Mellow (Page 60) Plant Services - November 2007 - Keeping Mellow (Page 61) Plant Services - November 2007 - Preserving Health and Safety (Page 62) Plant Services - November 2007 - Preserving Health and Safety (Page 63) Plant Services - November 2007 - Preserving Health and Safety (Page 64) Plant Services - November 2007 - Preserving Health and Safety (Page 65) Plant Services - November 2007 - Preserving Health and Safety (Page 66) Plant Services - November 2007 - Preserving Health and Safety (Page 67) Plant Services - November 2007 - Preserving Health and Safety (Page 68) Plant Services - November 2007 - Preserving Health and Safety (Page 69) Plant Services - November 2007 - The Power of Reliability Excellence (Page 70) Plant Services - November 2007 - The Power of Reliability Excellence (Page 71) Plant Services - November 2007 - The Power of Reliability Excellence (Page 72)
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