Home Based Travel Agent - May 2008 - (Page 20)

News Costa Names Field Sales Director Costa Cruise Lines (www.costacruises. com) has hired Bill Dwyer, formerly vice president of sales for Paul Gauguin Shipping Limited, as its director of field sales for Costa Cruise Lines, North America. In his new role, Dwyer, a 20-year travel industry veteran, will oversee all field sales strategy and development and manage all regional sales development managers in the U.S. and Canada. At Paul Gauguin, Dwyer managed the marketing and selling strategies for the Paul Gauguin cruise ship, operated by Regent Seven Seas. has worked with OSSN in other capacities, including co-leading the association’s 2007 international conference in Greece and facilitating several OSSN fam study cruises. Her own home-based business is Bannister Travel. Pe r a g i n e w i l l s e r ve a s O S S N ’s northeastern regional manager and will continue to serve as director of the OSSN New York City/Hudson Valley Chapter. Peragine’s home-based tra vel agency,Trips A Plenty Travel, specializes in honeymoons and destination weddings. INDUSTRY FOR THE AGENT The latest from the industry within niche segments. It includes directmail pieces that target three audiences within each niche. To find out more about the M.Y.O.B. program, TRAVELSAVERS agencies can log onto theAgent Extranet at http://agents. travelsavers.com or contact their local TRAVELSAVERS Launches M.Y.O.B. TRAVELSAVERS (www.travelsavers.com) OSSN Adds Two Regional Managers has launched M.Y.O.B. (Market Your Own Outside Sales Support Network (OSSN) Business), a turnkey marketing solution de(www.ossn.com) has named Patricia Bansigned to increase presence for its agencies nister and Monique Peragine regional in their chosen markets. managers, doubling the size of OSSN’s M.Y.O.B. includes website developstaff. Bannister will work as OSSN’s southment, direct response e-marketing, a eastern regional manager, but will remain customer loyalty program and the My director of the OSSN Memphis Chapter, Marketplace “virtual community,” which which she has led since May 2004. She also is housed on the Agent Extranet. Agents can get professionally Patricia Bannister, left, and Monique Peragine have been named designed flyers that regional managers of OSSN feature exclusive preferred supplier offers; graphic design services; and quarterly webbased training. M.Y.O.B.’s Lifestyle Marketing campaigns enable agents to hone in on specific consumer interests by offer ing useful information and valuable promotions 20 business development manager. Agencies interested in joining TRAVELSAVERS can also call 800-366-9895. Sabre & TRAMS Take CRM Mobile Sabre Travel Network and TRAMS, Inc. introduced ClientBase Online at the opening of the TRAMS/Sabre Technology & Marketing University in Las Vegas. The new capability will allow travel agents to access all of their client relationship management tools, including booking and shopping, in one integrated online location. Client Base Online will be integrated into the MySabre agent desktop and VacationStudio, an online leisure portal. ClientBase Online is now available to U.S. agents, and will be rolled out to the rest of North America this year. It will be available via any Internet-connected computer, and will host the agent or agency’s database at no additional charge over the monthly licensing fee subscribers pay. The program will be available to current users of TRAMS Back Office and/or ClientBase Windows later this year. For more HB information, visit www.trams.com. Home-BasedTravelAgent MAY 2 0 0 8 http://www.costacruises.com http://www.costacruises.com http://agents.travelsavers.com http://agents.travelsavers.com http://www.travelsavers.com http://www.ossn.com http://www.trams.com

Table of Contents Feed for the Digital Edition of Home Based Travel Agent - May 2008

Home Based Travel Agent - May 2008 Contents Editor’s Note: When It’s Just Not Worth It Publisher’s Note: Never Underestimate Your Lifeline: When Things Go Wrong, You May Need To Agent Spotlight: Odyssey Travel’s Michelle Duncan New Technology: Resources That Can Help You Quickly Industry News: Costa Names Field Sales Director Hot Deals: From the Caribbean to Canada and London Success Stories Independent Associations Southern Swing Mexico Dominican Republic Cover Story: Australia Family Trips Theme Tours New Products: Urban At Ease Laptop Messenger Bag

Home Based Travel Agent - May 2008

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