Hotel & Motel Management - February 18, 2008 - (Page 3)

www.HotelMotel.com/digital_edition HotelMotel.com | H&MM February 18, 2008 In This Issue 3 www.HotelMotel.com Web Exclusives Follow the signs Watch for these 10 signs that show your hotel or company has room for improvement BY RENIE CAVALLARI | FOUNDER AND DIRECTOR OF INSPIRATION, ASPIRE www.HotelMotel.com/cavallari Winning team If we are heading into a recession as many people predict, remember that your staff is your secret weapon BY JEANNE D’ORLEANS | PRINCIPAL OF D’ORLEANS HOSPITALITY TRAINING www.HotelMotel.com/dorleans Online Extras! In the kitchen Gaylord Hotels shares recipes featured at its various hotels that use locally grown foods BY EMILY HANNA | ASSOCIATE EDITOR www.HotelMotel.com/localfood Web Resources Newsletters H&MM Technology Report Once a quarter, get a comprehensive roundup of hospitality industry technology news and online exclusive features from our staff and contributing editors. 4 Week in Review H&MM’s comprehensive Week in Review hits mailboxes every Friday with a complete roundup of the people and companies that make headlines each week. News 4 ALIS attendees: Bumpy road ahead BY JASON Q. FREED | ASSOCIATE EDITOR www.HotelMotel.com/techreport Hotel Design e-News www.HotelMotel.com/wir 18 H&MM Marketing Report Once a quarter, receive insights on how companies reinvigorate their marketing programs as well as a roundup of news about sales and marketing initiatives. 4 Denihan expands with James Hotel purchase BY HARVEY CHIPKIN | CONTRIBUTING EDITOR Special Report 18 Companies cultivate international ties BY HEATHER GUNTER | ASSOCIATE EDITOR From our sister publication, HOTEL DESIGN: a monthly e-mail newsletter collecting the latest announcements about openings, renovations, and the creative people who inspire the hospitality design industry. www.HotelMotel.com/marketingreport www.HotelDesignMagazine.com/enews 4 AAA updates its Diamond Rating Guidelines BY STEPHANIE RICCA | MANAGING EDITOR 24 Technology 20 Wireless Internet access opens up possibilities BY JASON FREED | ASSOCIATE EDITOR Departments 6 Perspective BY JEFF HIGLEY | EDITORIAL DIRECTOR 12 HotelWorld Update BY CHRISTINA HARRISON 14 Trends & Stats BY BOBBY BOWERS Food & Beverage 16 Locally grown food gains popularity BY EMILY HANNA | ASSOCIATE EDITOR 6 Letters to the Editor 8 Legal FAQ BY STEPHEN BARTH 42 Transactions 44 Events 45 Ad/Editorial Index 47 Marketplace 48 Classiﬁeds 54 Checking Out Design 16 22 Ice machine care improves efﬁciency, performance BY HEATHER GUNTER | ASSOCIATE EDITOR 8 Satisfaction Trends BY JONATHAN BARSKY AND LENNY NASH Consumer Insight 24 The importance of F&B to leisure travelers BY GREG DUNN AND JENNIFER CUDEBEC | CONTRIBUTING EDITORS 10 Sales Clinic BY HOWARD FEIERTAG Hot Products 26 Lamps/lighting HOTEL & MOTEL MANAGEMENT (ISSN 0018-6082) is published semi-monthly, except monthly in January and August (22 issues yearly), by Questex Media Group, Inc., 306 W. Michigan St., Suite 200, Duluth, MN 55802. Subscription rates: $53.50 for 1 year, $90 for 2 years in the United States & Possessions; $74 for 1 year, $119 for 2 years in Canada and Mexico; all other countries $130 for 1 year, $213 for two years. Single copies (prepaid only): $4.60 in the United States; $5.60 in Canada and Mexico; $11.25 all other countries. Back issues, if available are $9 in the U.S.; $11 in Mexico and Canada; $22 for all other countries. International subscriptions will be subjected to $75 per annual order for air-expedited service. Include $6.50 per order plus $2 per additional copy for U.S. postage and handling. Periodicals postage paid at Duluth, MN 55806 and additional mailing ofﬁces. POSTMASTER: Please send address changes to Hotel & Motel Management, PO Box 1268 Skokie, IL 60076-8268. Canadian G.S.T. number: 840 033 278 RT0001, Publications Mail Agreement Number 40017597. Printed in the U.S.A. http://www.HotelMotel.com/digital_edition http://HotelMotel.com http://HotelMotel.com http://HotelMotel.com http://www.HotelMotel.com/cavallari http://www.HotelMotel.com/dorleans http://www.HotelMotel.com/localfood http://www.HotelMotel.com/techreport http://www.HotelMotel.com/wir http://www.HotelDesignMagazine.com/enews http://www.HotelMotel.com/marketingreport

Table of Contents Feed for the Digital Edition of Hotel & Motel Management - February 18, 2008

Hotel & Motel Management - February 18, 2008 Contents ALIS Attendees: Bumpy Road Ahead Denihan Expands with James Hotel Purchase AAA Updates its Diamond Rating Guidelines Perspective Letters to the Editor Legal FAQ Satisfaction Trends Sales Clinic HotelWorld Update Trends & Stats Locally Grown Food Gains Popularity Companies Cultivate International Ties Wireless Internet Access Opens Up Possibilities Ice Machine Care Improves Efficiency, Performance The Importance of F&B to Leisure Travelers Lamps/Lighting Transactions Events Ad/Editorial Index Marketplace Classifieds Checking Out

Hotel & Motel Management - February 18, 2008

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