Hotel & Motel Management - June 2, 2008 - (Page 56)

56 Awards The San Francisco Airport Marriott received the Energy Star Award, a distinction presented to businesses that have undergone a series of measures to conserve energy, from the U.S. Environmental Protection Agency. The hotel’s initiatives include the use of ﬂuorescent bulbs and watersaving showerheads, the reduction of HVAC usage with set-point temperatures, the purchase of Energy Star-rated refrigerators and freezers, and the replacement of electrical cooking units with gas models. Microtel Inns & Suites was named a winner in the marketing category (all-new construction, interior corridor economy/limited-service hotels) of the Disability Matters Award Competition. The award honors contributions to the needs of travelers with disabilities. H&MM June 2, 2008 | HotelMotel.com www.HotelMotel.com/digital_edition The brand offers three ADAcompliant room designs and services to ﬁt guests’ needs, along with its Opening Doors program, in which staff are trained in disability awareness and customer service. Benchmark Hospitality announced the recipients of its annual Top Sales Executives Awards. The top honor, sales executive of the year, was awarded to Roxanne Harrison of Chaminade Resort & Spa, Santa Cruz, Calif. Other winners included: Tade Allen of The Founders Inn & Spa, Virginia Beach, Va.; Scott Marble of Cheyenne Mountain Resort, Colorado Springs, Colo.; Michele Zurlo of Eaglewood Resort & Spa, Chicago; Lee Reijgers of Cheyenne Mountain Resort; Lisa Patten, Virginia Crossings Resort, Richmond, Va.; Laura Taylor of Lansdowne Resort, Leesburg, Va.; Shelley Gutta of Stonewall Resort, Roanoke, W.Va.; Steve Fairbanks of Turtle Bay Resort, North Shore, Oahu, Hawaii; Kathy Gribou of Hotel Contessa, San Antonio; Michelle Meehan of Bedford Springs Resort, Bedford, Pa.; Jamie Ryan of Eaglewood Resort & Spa, Itasca, Ill.; Bill Spencer of The Heldrich, New Brunswick, N.J.; Kerry Woerner of The Northland Inn, Minneapolis; and the retiring Ken Lupp of The Founders Inn and Spa. Embassy Suites Hotels presented more than 45 awards to hotels chosen from the brand’s portfolio of 190 hotels throughout the United States, Canada, Mexico and South America. The Connie Awards, named for company founder Conrad Hilton, are awarded based on the Welcome To 3 Hotels & Resorts alms properties’ year-to-date, overall service and accommodation scores from Satisfaction and Loyalty Tracking reports, plus a 12-month average on Quality Assurance scores. The top three hotels are: Embassy Suites, St. Louis-St. Charles/Hotel & Spa; Embassy Suites Huntsville (Ala.)-Hotel & Spa; and Embassy Suites Hampton Roads (Va.)-Hotel, Spa and Convention Center. The Hervey Feldman Award, named in honor Embassy Suites’ ﬁrst president, went to general manager of year John Steinbach, Embassy Suites Lake Tahoe (Calif.) Hotel & Ski Resort. Donna Keffer, Embassy Suites Denver-Southeast was named Director of Sales of the Year; Monica Bonifazi, Embassy Suites Santa Ana, California was awarded Revenue Manager of the Year; and the sales team at the Embassy Suites Charlotte (N.C.)-Concord/Golf Resort & Spa, was awarded the Sales Team of the Year. Embassy Suites Austin-Downtown received the Outstanding Commitment to Community Service Award. The American Hotel & Lodging Association announced the winners of the 2008 State Leadership Awards, which honor the volunteers who help strengthen AH&LA. Awards from the following groups were presented: • Arizona Hotel & Lodging Association: Todd Wilson, g.m., Doubletree Guest Suites, Phoenix • Arkansas Hotel & Lodging Association: David Smith, general manager, Red Apple Inn, Heber Springs • California Hotel & Lodging Association: Wes Tyler, g.m., Chancellor Hotel on Union Square, San Francisco • Colorado Hotel & Lodging Association: George Fischer, v.p., Destination Hotels & Resorts/Inverness Resort & Conference Center, Englewood • Georgia Hotel & Lodging Association: Kevin Kobishop, g.m., Sheraton Atlanta Hotel, Atlanta • Illinois Hotel & Lodging Association: Ron Vlasic, director of operations/g.m., Kimpton Hotels of Chicago/ Hotel Allegro, Chicago TM Unmatched service for established upscale independent and condo hotels rated three-diamond AAA or higher: sophisticated marketing services, including – optimum website exposure with separate websites we for the brand and for each property – computerized rate and inventory management – worldwide central reservations system , aggressive brand support, including – dedicated hotel services manager – guest loyalty program – optional insurance program a simple, affordable fee structure – $25 per unit per month – 7% of gross reservation revenues delivered Proudly Brought To You By • Iowa Lodging Association: Tom Murray–g.m., Country Inn & Suites, Clive • Maine Innkeepers Association: Robert Smith – owner/lighthouse keeper, Sebasco Harbor Resort, Sebasco Estates • Maryland Hotel & Lodging Association: Peter Komar, g.m., Lodgian, Holiday Inn Baltimore Inner Harbor, Baltimore • Montana Innkeepers Association: Maria Pochervina, g.m., Holiday Inn Express Butte • New York State Hospitality & Tourism Association: Victor Nelson, g.m., Ramada Inn Geneva Lakefront, Geneva • North Carolina Restaurant & Lodging Association: Thomas B. Ruff, senior v.p., The Biltmore Company, Asheville • Ohio Hotel & Lodging Association: Alan Howe, g.m., Hilton Columbus at Easton • Oklahoma Hotel & Lodging Association: Joe Geis, CHA, g.m., Sleep Inn & Suites, Edmond • Oregon Lodging Association: Chris Erickson, g.m., Heathman Hotel, Portland • Rhode Island Hospitality & Tourism Association: Angelo DePeri, g.m., Renaissance Providence Hotel • Tennessee Hotel & Lodging Association: Bard & Rhonda Edrington, owners, Foliage Design Systems, College Grove • Texas Hotel & Lodging Association: James Walsh, g.m., Barton Creek Resort & Spa, Austin • Virginia Hospitality & Travel Association: Jenifer N. Jackson, CLM, g.m., Comfort Inn Harrisonburg • Washington State Hotel & Lodging Association: Tom Dezutter, g.m., Doubletree Guest Suites, Seattle • Wisconsin Innkeepers Association: Scott Krause, g.m., Heidel House Resort & Evensong Spa, Green Lake • Wyoming Lodging & Restaurant Association: Mark Demple, g.m., Holiday Inn Sheridan Hershey Lodge (Pa.) has received Outstanding Guest Experience certiﬁcation for upscale hotels by J.D. Power and Associates. Compiled by Jason Q. Freed, jfreed@questex.com It’s Not Just Our Name. It’s How We Do Business. 800-432-7992 www.3palmshotels.com www.americasbestfranchising.com CIRCLE NO. 106 http://HotelMotel.com http://www.HotelMotel.com/digital_edition http://www.3palmshotels.com http://www.americasbestfranchising.com http://www.3palmshotels.com http://www.americasbestfranchising.com

Table of Contents Feed for the Digital Edition of Hotel & Motel Management - June 2, 2008

Hotel & Motel Management - June 2, 2008 Contents State Programs Help Define Green Hotels AmericInn Boosts its American Presence Questex, The Bench to Host Russia Event Perspective Letter to the Editor Legally Speaking Guest Column Marketing Matters Consultant's Corner Satisfaction Trends On Finance Travel Trends Cornell Insights Energy Star Update Maintenance Doctor Management Trends Trends & Stats Finding Financing Challenges Developers Credit Crunch Still Tops List of Lawyers' Concerns Mixed-use Funding Bleak, Panelists Say Luxury Landscape Keeps Pushing Higher PTACs Events Casegoods Seating Energy Controls and Sensors Pest Control Electronic Locks Transactions Supplier News Timeshare Misconceptions Still Prevalent Awards People Ad/Edit Index Marketplace Classifieds Checking Out

Hotel & Motel Management - June 2, 2008

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