Hotel & Motel Management - September 15, 2008 - (Page 3)

www.HotelMotel.com/digital_edition HotelMotel.com | H&MM September 15, 2008 In This Issue 3 www.HotelMotel.com Web Exclusives Customer service tip: Happy is deﬁnitely an advantage Being happy is a personal choice BY RENIE CAVALLARI | FOUNDER AND DIRECTOR OF INSPIRATION, ASPIRE www.HotelMotel.com/cavallari Departments 6 When in doubt, purchase some seashells BY PAUL J. HENEY | EDITORIAL DIRECTOR 18 Guest Column BY J. DAVID MERRITT 19 Events 20 Cornell Insights BY GLENN WITHIAM 22 HotelWorld Update BY LIZ CRAWFORD 8 Legal FAQ BY HOSPITALITYLAWYER.COM 26 Trends & Stats BY JAN FREITAG 8 Consultant’s Corner BY JOHN FAREED 48,70 Awards 74 Supplier News 76 Transactions 78 People 89 Ad/Editorial Index 90 Marketplace 93 Classiﬁeds 98 Checking Out 10 Sales Clinic BY HOWARD FEIERTAG 4 12 On Finance BY JAMES MERKEL News 4 Microtel, Hawthorn settle in at Wyndham BY STEPHANIE RICCA | EDITOR IN CHIEF On The Block 50 Lending requires knowledge, preparation BY EMILY HANNA | ASSOCIATE EDITOR 14 Travel Trends BY PETER C. YESAWICH 16 Franchise Law BY MORT ARONSON 4 Is it black or red for green hotels? BY PAUL J. HENEY | EDITORIAL DIRECTOR Design 52 Casegoods BY EMILY HANNA | ASSOCIATE EDITOR 4 New City on the Strip BY GINA LAVECCHIA RAGONE | CONTRIBUTING EDITOR 68 Accent lighting BY EMILY HANNA | ASSOCIATE EDITOR 72 Technology 54 Minibars BY JASON Q. FREED | SENIOR EDITOR 56 Historian to keynote leadership forum at IH/M&RS BY STEPHANIE RICCA | EDITOR IN CHIEF 72 Hotel Operations 58 Fitness equipment BY CHRIS CROWELL | ASSOCIATE EDITOR Special Reports 30 Top Hotel Companies Survey 59 The Lodging Conference Preview Hot Products 72 Vacuums 98 52 50 HOTEL & MOTEL MANAGEMENT (ISSN 0018-6082) is published semi-monthly, except monthly in January and August (22 issues yearly), by Questex Media Group, Inc., 306 W. Michigan St., Suite 200, Duluth, MN 55802. Subscription rates: $53.50 for 1 year, $90 for 2 years in the United States & Possessions; $74 for 1 year, $119 for 2 years in Canada and Mexico; all other countries $130 for 1 year, $213 for two years. Single copies (prepaid only): $4.60 in the United States; $5.60 in Canada and Mexico; $11.25 all other countries. Back issues, if available are $9 in the U.S.; $11 in Mexico and Canada; $22 for all other countries. International subscriptions will be subjected to $75 per annual order for air-expedited service. Include $6.50 per order plus $2 per additional copy for U.S. postage and handling. Periodicals postage paid at Duluth, MN 55806 and additional mailing ofﬁces. POSTMASTER: Please send address changes to Hotel & Motel Management, PO Box 1268 Skokie, IL 60076-8268. Canadian G.S.T. number: 840 033 278 RT0001, Publications Mail Agreement Number 40017597. Printed in the U.S.A. http://HotelMotel.com http://www.HotelMotel.com/digital_edition http://www.HotelMotel.com http://www.HotelMotel.com/cavallari

Table of Contents Feed for the Digital Edition of Hotel & Motel Management - September 15, 2008

Hotel & Motel Management - September 15, 2008 Contents Microtel, Hawthorn Settle in at Wyndham Is it Black or Red for Green Hotels? New City on the Strip When in Doubt, Purchase some Seashells Legal FAQ Consultant's Corner Sales Clinic On Finance Travel Trends Franchise Law Guest Column Events Cornell Insights HotelWorld Update Trends & Stats Top Hotel Companies Survey Awards Lending Requires Knowledge, Preparation Casegoods Minibars Historian to Keynote Leadership Forum at IH/M&RS Fitness Equipment The Lodging Conference Preview Accent Lighting Awards Vacuums Supplier News Transactions People Ad/Editorial Index Marketplace Classifieds Checking Out

Hotel & Motel Management - September 15, 2008

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