Hotel & Motel Management - September 18, 2007 - (Page 3)

www.HotelMotel.com/digital_edition HotelMotel.com | H&MM September 18, 2007 In This Issue 3 www.HotelMotel.com Web Exclusives The power of community How do you create a strong culture within your business? Community building is the way. As culture is the heart and soul of your business, community serves as the body—don’t take care of it and it will die. News 4 4 Special Reports 58 Top Hotel Companies Survey 78 The Lodging Conference Preview BY RENIE CAVALLARI | FOUNDER AND DIRECTOR OF INSPIRATION, ASPIRE www.HotelMotel.com/cavallari Vista Inns redeﬁnes business model Conley applies satisfaction theory to boutique hotels Online Extras H-2B visa program Read more about how hoteliers navigate the temporary worker visa system to keep their properties fully staffed. BY STEPHANIE RICCA | MANAGING EDITOR BY STACEY MIEYAL HIGGINS | SENIOR EDITOR BY JEFF HIGLEY | EDITORIAL DIRECTOR Departments 6 8 8 10 12 14 15 15 16 18 20 22 28 33 43 44 50 94 99 Perspective BY JEFF HIGLEY | EDITORIAL DIRECTOR www.HotelMotel.com/h2b 4 Questex acquires Oxford publishing BY H&MM STAFF Debt market turmoil creates opportunities While hotel capital markets have been turbulent in the past few months, opportunities in the next two years still exist. According to Geoff Davis, the president of HREC—Hospitality Real Estate Counselors, those who can be creative and know how to add value will do well. BY GEOFF DAVIS | H&MM COLUMNIST At Your Risk BY ANTHONY MARSHALL 23 Speakers named, registration open for IH/M&RS 23 Going green saves green BY CHRISTINE BLANK | CONTRIBUTING EDITOR Consultant’s Corner BY RACHEL ROGINSKY Sales Clinic BY HOWARD FEIERTAG 36 Offsetting emissions is newest sustainability initiative BY SAMUEL BARRETT | CONTRIBUTING EDITOR Travel Trends BY PETER C. YESAWICH www.HotelMotel.com/debt On Finance BY JAMES MERKEL Web Resources Week in Review Hot Products Technology Newsletters H&MM Technology Report Once a quarter, get a comprehensive roundup of hospitality industry technology news and online exclusive features from our staff and contributing editors. 32 Vacuums go the extra mile Franchise Law BY MORT ARONSON Cornell Insights BY GLENN WITHIAM H&MM’s comprehensive Week in Review hits mailboxes every Friday with a complete roundup of the people and companies that make headlines each week. www.HotelMotel.com/techreport Hotel Design e-News From our sister publication, HOTEL DESIGN: a monthly e-mail newsletter collecting the latest announcements about openings, renovations, and the creative people who inspire the hospitality design industry. www.HotelMotel.com/wir 42 Minibar advancements BY BRIAN ALBRIGHT | CONTRIBUTING EDITOR HotelWorld Update BY CHRISTINA HARRISON H&MM Marketing Report Once a quarter, receive insights on how companies reinvigorate their marketing programs as well as a roundup of news about sales and marketing initiatives. Hotel Operations 47 ADA compliance can be easier with programs BY HEATHER GOOCH | CONTRIBUTING EDITOR Training Trends BY NATHAN STACKS Satisfaction Trends BY JONATHAN BARSKY AND LENNY NASH www.HotelMotel.com/marketingreport www.HotelDesignMagazine.com/enews Consumer Insight 48 Business travelers interested in remote check-in/out BY GREG DUNN & ELIZABETH GONZALEZ H&MM COLUMNISTS Management Trends BY JEANNE D’ORLEANS Trends & Stats BY MARK V. LOMANNO Transactions Supplier News People on The Move Awards Ad/Editorial Index Marketplace HOTEL & MOTEL MANAGEMENT (ISSN 0018-6082) is published semi-monthly, except monthly in January, August and December (21 issues yearly), by Questex Media Group, Inc., 306 W. Michigan St., Suite 200, Duluth, MN 55802. Subscription rates: $53.50 for 1 year, $90 for 2 years in the United States & Possessions; $74 for 1 year, $119 for 2 years in Canada and Mexico; all other countries $130 for 1 year, $213 for two years. Single copies (prepaid only): $4.60 in the United States; $5.60 in Canada and Mexico; $11.25 all other countries. Back issues, if available are $9 in the U.S.; $11 in Mexico and Canada; $22 for all other countries. International subscriptions will be subjected to $75 per annual order for air-expedited service. Include $6.50 per order plus $2 per additional copy for U.S. postage and handling. Periodicals postage paid at Duluth, MN 55806 and additional mailing ofﬁces. POSTMASTER: Please send address changes to Hotel & Motel Management, PO Box 5050, Brentwood, TN 37024-5050. Canadian G.S.T. number: 840 033 278 RT0001, Publications Mail Agreement Number 40017597. Printed in the U.S.A. Construction 52 Markets dictate renovations vs. new builds BY STACEY MIEYAL HIGGINS | SENIOR EDITOR Timeshare 56 More development opportunities available BY CHRISTINE BLANK | CONTRIBUTING EDITOR 101 Classiﬁeds 106 Checking Out http://HotelMotel.com http://www.HotelMotel.com/digital_edition http://www.HotelMotel.com http://www.HotelMotel.com/cavallari http://www.HotelMotel.com/h2b http://www.HotelMotel.com/debt http://www.HotelMotel.com/techreport http://www.HotelMotel.com/wir http://www.HotelDesignMagazine.com/enews http://www.HotelMotel.com/marketingreport

Table of Contents Feed for the Digital Edition of Hotel & Motel Management - September 18, 2007

Hotel & Motel Management - September 18, 2007 Contents Vista Inns Redefines Business Model Conley Applies Satisfaction Theory to Boutique Hotels Questex Acquires Oxford Publishing Perspective At Your Risk Consultant’s Corner Sales Clinic Travel Trends On Finance Franchise Law Cornell Insights HotelWorld Update Training Trends Satisfaction Trends Management Trends Speakers Named, Registration Open for IH/M&RS Going Green Saves Green Trends & Stats Vacuums Go the Extra Mile Transactions Offsetting Emissions is Newest Sustainability Initiative Minibar Advancements Supplier News People on The Move ADA Compliance Can Be Easier With Programs Business Travelers Interested in Remote Check-In/Out Awards Markets Dictate Renovations vs. New Builds More Development Opportunities Available Top Hotel Companies Survey The Lodging Conference Previews Ad/Editorial Index Marketplace Classifieds Checking Out

Hotel & Motel Management - September 18, 2007

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