Hotel & Motel Management - November 5, 2007 - (Page 32)

32 Special Report ANNUAL GM SURVEY H&MM November 5, 2007 | HotelMotel.com www.HotelMotel.com/digital_edition Third annual VOICE By Jeff Higley EDITORIAL DIRECTOR of the Survey organized labor and the 2008 presidential election. The charts below show how the general managers responded. Here are my impressions: Perhaps sustainability, or green hotels, shouldn’t be as ballyhooed as it is. The fact that about 15 percent of the respondents said it is not important to their average guest is surprising. Immigration clearly is an important issue, but I wonder how the 17 percent who said they don’t know if immigration issues are important deal with employment issues. Organized labor touches only a corner of the industry at this point. If the card-check neutrality issue returns in 2008, and I expect it to become an important issue during the election, more managers will say unions are an important part of their business model. About one quarter said the outcome of the 2008 presidential election will have a major effect on the industry. As we produce future GM surveys, we will continue to add timely topics to the question list. Finding out what general managers think is akin to getting regular check-ups: Do it, and you could avoid some unexpected problems. jhigley@questex.com GM Managers provide essential industry insight How important is sustainability, or green, to your hotel’s average guest? Not important Important Very important Extremely important 14.8% 24.9% 4.2% 2.5% N = 473 responses G Somewhat important 53.5% eneral managers are the pulse of the hotel industry. They deal with the industry’s lifeblood as they interact with guests and employees. As we conducted our third annual GM survey with our friends at Intellectual Capital Consulting in Atlanta, we wanted to ﬁnd out what general managers thought about current issues facing the industry. There were four topics we were particularly interested in: green hotels, immigration, At your hotel, organized labor (unions) is: A key part of our business model 3% A normal inconvenience that we deal with 3.2% Something we do not wish to be involved with 36.2% Not an issue 57.6% N = 472 responses Immigration issues, such as H-2B visas, are important to your hotel: 48% xx% The outcome of the 2008 presidential election will: 24.7% 30% Have no effect on the lodging industry Have a major effect on the lodging industry Uncertain/don’t know 16.9% Yes This is the category and it goes here 45.2% Have a minor effect on the lodging industry 35.1% No N = 473 responses N = 473 responses http://HotelMotel.com http://www.HotelMotel.com/digital_edition

Table of Contents Feed for the Digital Edition of Hotel & Motel Management - November 5, 2007

Hotel & Motel Management - November 5, 2007 Contents M&A Pace Slowing After Early Boom LodgeWorks Jumps Into Upscale Game Accor Reorganizes Leadership, Structure Perspective At Your Risk Travel Trends Sales Clinic On Finance Family Business Matters Cornell Insights Franchise Law Training Trends Satisfaction Trends Management Trends Events Guest Column Trends & Stats GM Survey Historic Property Conversions Offer Appeal for All Extended-Stay Brands Survey Green is the Word at IH/M&R Show Transactions Restaurant POS Handhelds Keep Managers Alerted Rising Costs Confront Midwest Builders Business Travelers: Breakfast Still an Important Perk IH/M&RS Product Preview Vacation Ownership Projects to Grow in U.S., Abroad Awards Training Programs Jump to Front Lines Refrigeration: Before You Break It, Fix It Lighting Enhances Property People Supplier News Best Western Aims High with Atria Vantage Makes Global Plans Sierra Moves Forward with New Name, High Expectations Maintenance Doctor Social Marketing Makes Way into Hotel Industry People Ad/Editorial Index Marketplace Classifieds Checking Out

Hotel & Motel Management - November 5, 2007

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