Hotel & Motel Management - February 2009 - (Page 20) H&MM February 2009 | HotelWorldNetwork.com 20 Hotel Operations LAUNDRY “It’s risky to have noticeable scents on fabrics.” ED OFFSHACK, PROCTER & GAMBLE Please guests’ senses with right detergent By Chris Crowell ASSOCIATE EDITOR PROCTER & GAMBLE here’s more to laundry than soiled sheets, soaps and suds. To guests at a hotel, the smell of T laundry is a key component in the perception of cleanliness. Jessica Lawshe, assistant brand manager at The Dial Corp., recommended using a scented laundry detergent to give a more inviting olfactory sensation. “It makes the guest feel more at home, more welcome. It evokes that sense of clean,” she said. Dial offers detergent fragrances of original (a fresh, neutral smell), lemon and lilies. But Ed Offshack, associate director for global technology development at Procter & SUITE PERFORMANCE. SINGLE FOOTPRINT . Gamble, recommends a neutral, not fragranced, detergent. “It’s risky to have noticeable scents on fabrics,” he said. “Some people are irritated by scents and work to be in an unscented environment. With running a hotel, it becomes hard to know who’s in the room the next night, and you can’t afford to have 10 percent of people reject you because you’ve provided a scented atmosphere.” That doesn’t mean hoteliers should buy unscented detergents either, because those can often be unpleasant, lacking that fresh feeling—what Offshack calls the “dead zone.” “What the nose likes is neutrality,” he said. Linens are laundered to remove unappealing stains and smells. So, an unscented laundry process may not eliminate certain unappealing odors, leaving even the scent avoiders wanting some sort of scent. ONLINE If increased volume has decreased your laundry’s productivity, check out the Milnor 160-lb. 42030 V6J Washer. Paired with our M190 dryer, these high-performing machines can handle increased capacity without taking up additional space in your facility. Milnor engineering means superior mechanical action, larger cylinder capacity and pre-programmed formulas specific to your industry. Not to mention legendary performance and durability – these Milnor machines are manufactured to the same rigorous specifications as our much larger industrial washer extractors that launder thousands of pounds per hour and are built to tolerate multiple shifts. When you need the right combination of size, productivity and durability, the Milnor 42030 V6J Washer and M190 Dryer is the smart solution. ® To learn more about Milnor V6J Washer and M190 Dryer, return this coupon today. Name Title Organization Address City State / Zip Telephone HMM EXTRA: For information on several laundry chemical innovations, visit www.HotelWorldNetwork. com/detergent. For more info Company Circle No. Alliance Laundry Systems . . . 270 Dial Corp.. . . . . . . . . . . . . . . 271 Ecolab . . . . . . . . . . . . . . . . . 272 Forbes Industries . . . . . . . . . 273 LG . . . . . . . . . . . . . . . . . . . . 274 Magline . . . . . . . . . . . . . . . . 275 Maytag . . . . . . . . . . . . . . . . 276 Procter & Gamble . . . . . . . . . 277 Pellerin Milnor Corporation P.O. Box 400 Kenner, LA 70063 T (800)469-8780 F (504)468-3094 www.milnor.com ©Pellerin Milnor Corporation, 2008 CIRCLE NO. 131 http://www.HotelWorldNetwork.com http://www.HotelWorldNetwork.com/detergent http://www.HotelWorldNetwork.com/detergent http://www.milnor.com http://www.milnor.com
Table of Contents Feed for the Digital Edition of Hotel & Motel Management - February 2009 Hotel & Motel Management - February 2009 Contents Staff Management is Key for Smaller Budgets Perspective Guests Expect More from Green Programs Sales Clinic Legally Speaking HotelWorld Update Consultant's Corner Trends & Stats Laundry Investing Requires Return to Fundamentals Limited-Service Hotel-Chains Energy Management Ice Machines Broadband Marketplace Ad/Editorial Index Checking Out Hotel & Motel Management - February 2009 Hotel & Motel Management - February 2009 - Hotel & Motel Management - February 2009 (Page 1) Hotel & Motel Management - February 2009 - Hotel & Motel Management - February 2009 (Page 2) Hotel & Motel Management - February 2009 - Contents (Page 3) Hotel & Motel Management - February 2009 - Staff Management is Key for Smaller Budgets (Page 4) Hotel & Motel Management - February 2009 - Staff Management is Key for Smaller Budgets (Page 5) Hotel & Motel Management - February 2009 - Perspective (Page 6) Hotel & Motel Management - February 2009 - Perspective (Page 7) Hotel & Motel Management - February 2009 - Guests Expect More from Green Programs (Page 8) Hotel & Motel Management - February 2009 - Guests Expect More from Green Programs (Page 9) Hotel & Motel Management - February 2009 - Sales Clinic (Page 10) Hotel & Motel Management - February 2009 - Sales Clinic (Page 11) Hotel & Motel Management - February 2009 - Legally Speaking (Page 12) Hotel & Motel Management - February 2009 - Legally Speaking (Page 13) Hotel & Motel Management - February 2009 - HotelWorld Update (Page 14) Hotel & Motel Management - February 2009 - HotelWorld Update (Page 15) Hotel & Motel Management - February 2009 - Consultant's Corner (Page 16) Hotel & Motel Management - February 2009 - Consultant's Corner (Page 17) Hotel & Motel Management - February 2009 - Trends & Stats (Page 18) Hotel & Motel Management - February 2009 - Trends & Stats (Page 19) Hotel & Motel Management - February 2009 - Laundry (Page 20) Hotel & Motel Management - February 2009 - Laundry (Page 21) Hotel & Motel Management - February 2009 - Laundry (Page 22) Hotel & Motel Management - February 2009 - Laundry (Page 23) Hotel & Motel Management - February 2009 - Investing Requires Return to Fundamentals (Page 24) Hotel & Motel Management - February 2009 - Investing Requires Return to Fundamentals (Page 25) Hotel & Motel Management - February 2009 - Limited-Service Hotel-Chains (Page 26) Hotel & Motel Management - February 2009 - Limited-Service Hotel-Chains (Page 27) Hotel & Motel Management - February 2009 - Limited-Service Hotel-Chains (Page 28) Hotel & Motel Management - February 2009 - Limited-Service Hotel-Chains (Page 29) Hotel & Motel Management - February 2009 - Energy Management (Page 30) Hotel & Motel Management - February 2009 - Energy Management (Page 31) Hotel & Motel Management - February 2009 - Ice Machines (Page 32) Hotel & Motel Management - February 2009 - Ice Machines (Page 33) Hotel & Motel Management - February 2009 - Broadband (Page 34) Hotel & Motel Management - February 2009 - Broadband (Page 35) Hotel & Motel Management - February 2009 - Broadband (Page 36) Hotel & Motel Management - February 2009 - Broadband (Page 37) Hotel & Motel Management - February 2009 - Marketplace (Page 38) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 39) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 40) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 41) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 42) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 43) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 44) Hotel & Motel Management - February 2009 - Ad/Editorial Index (Page 45) Hotel & Motel Management - February 2009 - Checking Out (Page 46) Hotel & Motel Management - February 2009 - Checking Out (Page 47) Hotel & Motel Management - February 2009 - Checking Out (Page 48)
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