Hotel & Motel Management - March 2009 - (Page 54)

H&MM March 2009 | HotelWorldNetwork.com 54 Checking Out LODGING’S LIGHTER SIDE “[We’re] training others to do multiple jobs, trying hard not to reduce their hours.” ALLAN REAGAN, AR HOTELS “ Quotable The biggest problem is that companies hire employees to fulﬁll function. Chairs ﬁll functions. Should I treat a human being like that? That’s just wrong.” JUST LISTED The most indemand ﬂicks on demand In 2008, the following ﬁlms were the topselling on-demand theatrical movie titles in hotel guestrooms, according to research by LodgeNet Interactive Corp.: “I Am Legend” “American Gangster” “27 Dresses” “National Treasure: Book Of Secrets” “Charlie Wilson’s War” “What Happens In Vegas” “Indiana Jones: Kingdom of the Crystal Skull” “Wanted” HORST SCHULZE, president and CEO, The West Paces Hotel Group Afﬁnia gives aid to homeless Afﬁnia Hotels and Common Ground, a not-for-proﬁt organization striving to end homelessness, have formed a partnership that will include a variety of initiatives, from Afﬁnia volunteer support, job training and donations of hotel furnishings and furniture, to local fundraising and awareness-building campaigns. The partnership initially will focus in New York City, home to four Afﬁnia Hotels and nine Common Ground housing facilities. WESTIN JERSEY CITY NEWPORT New look for New Jersey The Westin Jersey City Newport (N.J.) celebrated its grand opening with a ribbon-cutting ceremony attended by New Jersey’s top politicians and leaders, including senators, congressmen and Governor John Corzine. Ready to ofﬁcially open the hotel are [from left]: Jamie LeFrak, managing director of real estate development company LeFrak Organization; Sue Brush, SVP of Westin Hotels & Resorts; Richard LeFrak, president and CEO of LeFrak Organization; and Michael McLaughlin, the hotel’s GM. BY THE NUMBERS 10,000 dollars 400 children donated by Accor North America to the Salvation Army Angels Tree Program who received gifts from Interval International and the City of South Miami’s Holiday Toy Fest 700 gift cards 4 families totaling $18,000 Best Western International donated to Habitat for Humanity afﬁliates given free stays at an AmericInn in North Branch, Minn., so they could visit ill family members “Juno” µ “Forgetting Sarah Marshall” Source: LodgeNet Interactive Corp. SHARE YOUR NEWS: If you have news that would be considered the lighter side of lodging, e-mail Emily Hanna at ehanna@questex.com. Your First Call Won’t Be To Us. Every Bittel USA guestroom telephone is pre-tested and Alive on Arrival. Just plug it in and enjoy. 1-888-4Bittel • www.BittelUSA.com Bittel USA – Better by Design. Over 6 Million Guestroom Phones Sold Worldwide. CIRCLE NO. 105 http://www.HotelWorldNetwork.com http://www.bittelusa.com http://www.bittelusa.com

Table of Contents Feed for the Digital Edition of Hotel & Motel Management - March 2009

Hotel & Motel Management - March 2009 Contents News Perspective Green Focus Legally Speaking Franchise Law Sales Clinic Legal FAQ Trends & Stats Timeshare On Finance Management Companies Stuggle to Cut Costs While Keeping Guest Satisfaction Up Top Third-Party Management Companies Chart Hot Products Technology Marketplace Ad/Editorial Index Checking Out

Hotel & Motel Management - March 2009

Hotel & Motel Management - March 2009 - Hotel & Motel Management - March 2009 (Page Cover1) Hotel & Motel Management - March 2009 - Hotel & Motel Management - March 2009 (Page Cover2) Hotel & Motel Management - March 2009 - Contents (Page 3) Hotel & Motel Management - March 2009 - News (Page 4) Hotel & Motel Management - March 2009 - News (Page 5) Hotel & Motel Management - March 2009 - Perspective (Page 6) Hotel & Motel Management - March 2009 - Perspective (Page 7) Hotel & Motel Management - March 2009 - Green Focus (Page 8) Hotel & Motel Management - March 2009 - Green Focus (Page 9) Hotel & Motel Management - March 2009 - Legally Speaking (Page 10) Hotel & Motel Management - March 2009 - Legally Speaking (Page 11) Hotel & Motel Management - March 2009 - Franchise Law (Page 12) Hotel & Motel Management - March 2009 - Franchise Law (Page 13) Hotel & Motel Management - March 2009 - Sales Clinic (Page 14) Hotel & Motel Management - March 2009 - Sales Clinic (Page 15) Hotel & Motel Management - March 2009 - Legal FAQ (Page 16) Hotel & Motel Management - March 2009 - Legal FAQ (Page 17) Hotel & Motel Management - March 2009 - Trends & Stats (Page 18) Hotel & Motel Management - March 2009 - Trends & Stats (Page 19) Hotel & Motel Management - March 2009 - Timeshare (Page 20) Hotel & Motel Management - March 2009 - Timeshare (Page 21) Hotel & Motel Management - March 2009 - On Finance (Page 22) Hotel & Motel Management - March 2009 - On Finance (Page 23) Hotel & Motel Management - March 2009 - Management Companies Stuggle to Cut Costs While Keeping Guest Satisfaction Up (Page 24) Hotel & Motel Management - March 2009 - Management Companies Stuggle to Cut Costs While Keeping Guest Satisfaction Up (Page 25) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 26) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 27) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 28) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 29) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 30) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 31) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 32) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 33) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 34) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 35) Hotel & Motel Management - March 2009 - Top Third-Party Management Companies Chart (Page 36) Hotel & Motel Management - March 2009 - Hot Products (Page 37) Hotel & Motel Management - March 2009 - Technology (Page 38) Hotel & Motel Management - March 2009 - Technology (Page 39) Hotel & Motel Management - March 2009 - Technology (Page 40) Hotel & Motel Management - March 2009 - Technology (Page 41) Hotel & Motel Management - March 2009 - Technology (Page 42) Hotel & Motel Management - March 2009 - Technology (Page 43) Hotel & Motel Management - March 2009 - Marketplace (Page 44) Hotel & Motel Management - March 2009 - Marketplace (Page 45) Hotel & Motel Management - March 2009 - Marketplace (Page 46) Hotel & Motel Management - March 2009 - Marketplace (Page 47) Hotel & Motel Management - March 2009 - Ad/Editorial Index (Page 48) Hotel & Motel Management - March 2009 - Ad/Editorial Index (Page 49) Hotel & Motel Management - March 2009 - Ad/Editorial Index (Page 50) Hotel & Motel Management - March 2009 - Ad/Editorial Index (Page 51) Hotel & Motel Management - March 2009 - Ad/Editorial Index (Page 52) Hotel & Motel Management - March 2009 - Ad/Editorial Index (Page 53) Hotel & Motel Management - March 2009 - Checking Out (Page 54) Hotel & Motel Management - March 2009 - Checking Out (Page Cover3) Hotel & Motel 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