IECSC Orlando 2008 Show Program

SPA & HOSPITALITY OperATIONs • Separate registration fee is required. OCTOBER 5-6 • 2008 INTRODUCTION TO SPA & HOSPITALITY OPERATIONS Sunday & Monday • 9:00am – 12:00pm • Room W304A PRESENTED BY INTRODUCTION TO www.extension.uci.edu/spa WHO SHOULD ATTEND For spa owners, directors, and therapists wanting to gain an understanding of the general operational and administrative procedures in spas, private clubs and the hospitality industry. Participants will develop an understanding of unique sensitivities required in managing and operating in the increasingly lucrative and complex spa industry. Topics include: business planning, compensation models, legal and ethical issues governing club, hospitality and spa projects, insurance issues, technical issues, billing, inventory control, client ﬁle management, privacy issues and the development of standard operating procedures. You’ll also learn the guidelines for optimizing energy efﬁciency in facility operations including design, energy, and water and waste management issues. Registration Fee Tuition is $325 if you register before September 5, 2008 and includes six hours of education, two daily trade show ﬂoor admission tickets and presentation of UCI Certiﬁcate of Completion. After September 5, 2008 and onsite, tuition is $375. • Current spa owners, directors, and practitioners looking to advance their careers and learn more about business, marketing, retailing, operations and management • Spa employees needing management training • Business professionals and entrepreneurs entering the spa industry • Doctors, nurses and other professionals • Wellness, health, medical, and ﬁtness professionals seeking to expand their understanding of the industry • Representatives from business, hospitality, and tourism industries considering spa related projects • Manufacturers and developers of products for the spa and medical spa industries COURSE BENEFITS How to Register: For full details, please see the IECSC Orlando registration form or visit www.iecsc.com. • Acquire conceptual skills in many of the aspects of business planning and development required to open a spa, manage day-to-day operations, and position the spa for future growth. • Develop strategic planning skills to design your business model and marketing plan based upon industry analysis and targeted market research. • Learn how to develop an integrated service culture that supports proﬁtability, employee retention, and high customer loyalty. W W W. I E C S C . C O M APRIL 26-28, 2009 JACOB JAVITS CONVENTION CENTER PRESENTED BY NEW YORK LAS VEGAS JUNE 13-15, 2009 LAS VEGAS CONVENTION CENTER OCTOBER 3-5, 2009 ORANGE COUNTY CONVENTION CENTER ORLANDO http://www.extension.uci.edu/spa http://www.iecsc.com http://WWW.IECSC.COM

Table of Contents Feed for the Digital Edition of IECSC Orlando 2008 Show Program

IECSC Orlando 2008 Content Exhibitor Listings Program at a Glance Spa Business Education Wellness Education Makeup Education Your Profitable American Spa Medical Spa Education Introduction to Spa & Hospitality Operations Advanced Education Workshops Cidesco Workshops Manufacturer Education Registration Form

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.