Luxury Hotelier - November 2007 - (Page 47) Protocols | 47 REAL deal » BY STACEY MIEYAL HIGGINS The Hotel operators create unique, local experiences for discriminating guests A s competition increases among luxury hotels, guests increasingly look for unique experiences to distinguish their stays. Hotels must continuously refine their offerings to keep up with the sophisticated traveler. Research shows that this segment of consumers demands authentic experiences when they travel. According to a recent study by Travel + Leisure and Group SJR, the majority of travelers identified as the Travelgentsia (those who consider travel a defining characteristic of their identity) lead luxury lives and “like to feel local when they travel and immerse themselves in local customs.” Alan Faena, president of Faena Group, which owns and operates Faena Hotel + Universe in Buenos Aires, Argentina, says travelers definitely are looking for customized Alan Faena experiences. “I think that most travelers want to have the possibility of knowing the real DELTA NATURE RESORT culture of the places they visit,” he says. “They want to feel local flavor and experience something new, something that will awaken their consciousness and bring new sensations.” Developing properties that can deliver on the concept of a custom experience requires commitment from owner, architect and designer right from the start, according to Diwaker Singh, president of Delta Nature Resort in Tulcea, Romania. Guests expect local material, styles and people, he says. Mr. Singh, a residential builder by trade, got the idea to develop a luxury resort after a visit to the Danube River Delta in 1999. www.LuxuryHotelier.com | November 2007 | Luxury Hotelier http://www.LuxuryHotelier.com
Table of Contents Feed for the Digital Edition of Luxury Hotelier - November 2007 Luxury Hotelier - November 2007 Contents Editor's Letter Publisher's Letter Inform: News and Notes Network: People Personalities: Traditional Innovator Insight: Smith Travel Research / The Bench Insight: Ypartnership Properties: A Front-Row Seat to Moscow Properties: Northern Star Inspire: Outdoor Showers Deliver: Wellness and Fitness Protocols: The Real Deal Insight: Cornell University Innovate: In-Room Technology Development: Global Project Pipeline Indulge: Coffee and Tea Insight: Ecole hôtelière de Lausanne Connect: Regional Marketing Update: IH/M&RS Luxury Product Collection Dossier: Davide Bertilaccio of The Rocco Forte Collection’s Le Richemond Luxury Hotelier - November 2007 Luxury Hotelier - November 2007 - Luxury Hotelier - November 2007 (Page Cover1) Luxury Hotelier - November 2007 - Luxury Hotelier - November 2007 (Page Cover2) Luxury Hotelier - November 2007 - Contents (Page 1) Luxury Hotelier - November 2007 - Contents (Page 2) Luxury Hotelier - November 2007 - Contents (Page 3) Luxury Hotelier - November 2007 - Editor's Letter (Page 4) Luxury Hotelier - November 2007 - Editor's Letter (Page 5) Luxury Hotelier - November 2007 - Publisher's Letter (Page 6) Luxury Hotelier - November 2007 - Publisher's Letter (Page 7) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 8) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 9) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 10) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 11) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 12) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 13) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 14) Luxury Hotelier - November 2007 - Inform: News and Notes (Page 15) Luxury Hotelier - November 2007 - Network: People (Page 16) Luxury Hotelier - November 2007 - Network: People (Page 17) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 18) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 19) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 20) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 21) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 22) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 23) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 24) Luxury Hotelier - November 2007 - Personalities: Traditional Innovator (Page 25) Luxury Hotelier - November 2007 - Insight: Smith Travel Research / The Bench (Page 26) Luxury Hotelier - November 2007 - Insight: Smith Travel Research / The Bench (Page 27) Luxury Hotelier - November 2007 - Insight: Ypartnership (Page 28) Luxury Hotelier - November 2007 - Insight: Ypartnership (Page 29) Luxury Hotelier - November 2007 - Properties: A Front-Row Seat to Moscow (Page 30) Luxury Hotelier - November 2007 - Properties: A Front-Row Seat to Moscow (Page 31) Luxury Hotelier - November 2007 - Properties: A Front-Row Seat to Moscow (Page 32) Luxury Hotelier - November 2007 - Properties: A Front-Row Seat to Moscow (Page 33) Luxury Hotelier - November 2007 - Properties: A Front-Row Seat to Moscow (Page 34) Luxury Hotelier - November 2007 - Properties: A Front-Row Seat to Moscow (Page 35) Luxury Hotelier - November 2007 - Properties: Northern Star (Page 36) Luxury Hotelier - November 2007 - Properties: Northern Star (Page 37) Luxury Hotelier - November 2007 - Inspire: Outdoor Showers (Page 38) Luxury Hotelier - November 2007 - Inspire: Outdoor Showers (Page 39) Luxury Hotelier - November 2007 - Inspire: Outdoor Showers (Page 40) Luxury Hotelier - November 2007 - Inspire: Outdoor Showers (Page 41) Luxury Hotelier - November 2007 - Deliver: Wellness and Fitness (Page 42) Luxury Hotelier - November 2007 - Deliver: Wellness and Fitness (Page 43) Luxury Hotelier - November 2007 - Deliver: Wellness and Fitness (Page 44) Luxury Hotelier - November 2007 - Deliver: Wellness and Fitness (Page 45) Luxury Hotelier - November 2007 - Protocols: The Real Deal (Page 46) Luxury Hotelier - November 2007 - Protocols: The Real Deal (Page 47) Luxury Hotelier - November 2007 - Protocols: The Real Deal (Page 48) Luxury Hotelier - November 2007 - Protocols: The Real Deal (Page 49) Luxury Hotelier - November 2007 - Protocols: The Real Deal (Page 50) Luxury Hotelier - November 2007 - Protocols: The Real Deal (Page 51) Luxury Hotelier - November 2007 - Insight: Cornell University (Page 52) Luxury Hotelier - November 2007 - Insight: Cornell University (Page 53) Luxury Hotelier - November 2007 - Innovate: In-Room Technology (Page 54) Luxury Hotelier - November 2007 - Innovate: In-Room Technology (Page 55) Luxury Hotelier - November 2007 - Innovate: In-Room Technology (Page 56) Luxury Hotelier - November 2007 - Innovate: In-Room Technology (Page 57) Luxury Hotelier - November 2007 - Development: Global Project Pipeline (Page 58) Luxury Hotelier - November 2007 - Development: Global Project Pipeline (Page 59) Luxury Hotelier - November 2007 - Indulge: Coffee and Tea (Page 60) Luxury Hotelier - November 2007 - Indulge: Coffee and Tea (Page 61) Luxury Hotelier - November 2007 - Indulge: Coffee and Tea (Page 62) Luxury Hotelier - November 2007 - Indulge: Coffee and Tea (Page 63) Luxury Hotelier - November 2007 - Insight: Ecole hôtelière de Lausanne (Page 64) Luxury Hotelier - November 2007 - Insight: Ecole hôtelière de Lausanne (Page 65) Luxury Hotelier - November 2007 - Connect: Regional Marketing (Page 66) Luxury Hotelier - November 2007 - Connect: Regional Marketing (Page 67) Luxury Hotelier - November 2007 - Update: IH/M&RS Luxury Product Collection (Page 68) Luxury Hotelier - November 2007 - Update: IH/M&RS Luxury Product Collection (Page 69) Luxury Hotelier - November 2007 - Update: IH/M&RS Luxury Product Collection (Page 70) Luxury Hotelier - November 2007 - Update: IH/M&RS Luxury Product Collection (Page 71) Luxury Hotelier - November 2007 - Dossier: Davide Bertilaccio of The Rocco Forte Collection’s Le Richemond (Page 72) Luxury Hotelier - November 2007 - Dossier: Davide Bertilaccio of The Rocco Forte Collection’s Le Richemond (Page Cover3) Luxury Hotelier - November 2007 - Dossier: Davide Bertilaccio of The Rocco Forte Collection’s Le Richemond (Page Cover4)
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