Travel Agent - February 2, 2009 - (Page 8)

FROM THE PUBLISHER You’re In Good Company OVER THE PAST FEW MONTHS, MANY TRAVEL PROFESSIONALS AND TRAVEL SUPPLIERS HAVE ASKED ME, “How’s business?” My usual reply is “fairly good—considering the economic climate.” I usually return the question, too. The one clear message that I keep hearing is the most well-established brands weather the storm. In tough times you can’t afford to go with the sizzle; steak is the preferred option. When I walk through Manhattan, I see the most well-established restaurants still fill up every night. Consumers are more unlikely to try new things in a slow economy. Their time and money is now more valuable than ever. So for you to make the sales, sticking with established brands will ensure continued success. And the best part is these travel suppliers have been innovating for years—or else they wouldn’t be around today. Although as travel agents, you are all intermediaries and don’t necessarily have a product that you produce, your brand is established by service and product knowledge. That’s where Travel Agent comes in. Our sole existence for servicing this industry is to provide you more knowledge of the global travel industry and share with you tips and recommendations on customer service that will help you win more clients. Your Source for Intelligence As our company moves forward, you will hear us talk about our collective brands as The Travel Group. Collectively, The Travel Group is the largest travel media company in the world, consisting of Travel Agent, Luxury Travel Advisor, Five Star Alliance, Home-Based Travel Agent, Luxury Travel Expo, Incentive Travel Exchange and Mclean Events. Our reach also extends into the hospitality industry with Hotel & Motel Management, Hotel Design, American Spa, Luxury Hotelier and numerous hotel conferences. These global brands are being leveraged every day from an intelligence and content perspective that can’t be matched globally. What does this mean for you? To put it quite simply: You are in good company, and no other media company can provide you with the content in print or online that will help you build your brand and win business. Your brand is ours! John McMahon JOHN MCMAHON VICE PRESIDENT/ GROUP PUBLISHER THE TRAVEL GROUP 8 | TravelAgent February 2, 2009

Table of Contents Feed for the Digital Edition of Travel Agent - February 2, 2009

Travel Agent - February 2, 2009 Contents Resortquest Hawaii Embraces Aston Hotels & Resorts Sandals’ Butch Stewart is Focusing on the “Now” From the Publisher Europe: Comfort, Convenience and Hospitality in Turkey Hawaii: As One Big Island Favorite Hotel Reopens its Doors, Another Nears Completion of its Enhancement Las Vegas: Encore Opens in High Style Central & South America: Buenos Aires Offers History, Fine Dining and Impressive Accommodations Caribbean: Anguilla's New and Improved Cap Juluca Cruises: Fred. Olsen Relaunches the Braemar Cover Story: Culture Crash Ski: Hitting the Slopes in Banff and Lake Louise, Canada Agent Profile: Let’s Travel Together’s Billy B. Martin Connects with Clients E-mail Marketing Tips from Cruise Executives Looking for a Positive Spin in Negative News In the Spotlight Editorial Index Advertising Index

Travel Agent - February 2, 2009

Travel Agent - February 2, 2009 - (Page CW1) Travel Agent - February 2, 2009 - (Page CW2) Travel Agent - February 2, 2009 - (Page CW3) Travel Agent - February 2, 2009 - (Page CW4) Travel Agent - February 2, 2009 - Travel Agent - February 2, 2009 (Page Cover1) Travel Agent - February 2, 2009 - Travel Agent - February 2, 2009 (Page Cover2) Travel Agent - February 2, 2009 - Contents (Page 1) Travel Agent - February 2, 2009 - Contents (Page 2) Travel Agent - February 2, 2009 - Contents (Page 3) Travel Agent - February 2, 2009 - Resortquest Hawaii Embraces Aston Hotels & Resorts (Page 4) Travel Agent - February 2, 2009 - Resortquest Hawaii Embraces Aston Hotels & Resorts (Page 5) Travel Agent - February 2, 2009 - Sandals’ Butch Stewart is Focusing on the “Now” (Page 6) Travel Agent - February 2, 2009 - Sandals’ Butch Stewart is Focusing on the “Now” (Page 7) Travel Agent - February 2, 2009 - From the Publisher (Page 8) Travel Agent - February 2, 2009 - From the Publisher (Page 9) Travel Agent - February 2, 2009 - From the Publisher (Page 10) Travel Agent - February 2, 2009 - From the Publisher (Page 11) Travel Agent - February 2, 2009 - From the Publisher (Page 12) Travel Agent - February 2, 2009 - From the Publisher (Page 13) Travel Agent - February 2, 2009 - Europe: Comfort, Convenience and Hospitality in Turkey (Page 14) Travel Agent - February 2, 2009 - Europe: Comfort, Convenience and Hospitality in Turkey (Page 15) Travel Agent - February 2, 2009 - Europe: Comfort, Convenience and Hospitality in Turkey (Page 16) Travel Agent - February 2, 2009 - Europe: Comfort, Convenience and Hospitality in Turkey (Page 17) Travel Agent - February 2, 2009 - Hawaii: As One Big Island Favorite Hotel Reopens its Doors, Another Nears Completion of its Enhancement (Page 18) Travel Agent - February 2, 2009 - Hawaii: As One Big Island Favorite Hotel Reopens its Doors, Another Nears Completion of its Enhancement (Page 19) Travel Agent - February 2, 2009 - Hawaii: As One Big Island Favorite Hotel Reopens its Doors, Another Nears Completion of its Enhancement (Page 20) Travel Agent - February 2, 2009 - Hawaii: As One Big Island Favorite Hotel Reopens its Doors, Another Nears Completion of its Enhancement (Page 21) Travel Agent - February 2, 2009 - Las Vegas: Encore Opens in High Style (Page 22) Travel Agent - February 2, 2009 - Las Vegas: Encore Opens in High Style (Page 23) Travel Agent - February 2, 2009 - Las Vegas: Encore Opens in High Style (Page 24) Travel Agent - February 2, 2009 - Las Vegas: Encore Opens in High Style (Page 25) Travel Agent - February 2, 2009 - Central & South America: Buenos Aires Offers History, Fine Dining and Impressive Accommodations (Page 26) Travel Agent - February 2, 2009 - Central & South America: Buenos Aires Offers History, Fine Dining and Impressive Accommodations (Page 27) Travel Agent - February 2, 2009 - Central & South America: Buenos Aires Offers History, Fine Dining and Impressive Accommodations (Page 28) Travel Agent - February 2, 2009 - Central & South America: Buenos Aires Offers History, Fine Dining and Impressive Accommodations (Page 29) Travel Agent - February 2, 2009 - Caribbean: Anguilla's New and Improved Cap Juluca (Page 30) Travel Agent - February 2, 2009 - Caribbean: Anguilla's New and Improved Cap Juluca (Page 31) Travel Agent - February 2, 2009 - Caribbean: Anguilla's New and Improved Cap Juluca (Page 32) Travel Agent - February 2, 2009 - Caribbean: Anguilla's New and Improved Cap Juluca (Page 33) Travel Agent - February 2, 2009 - Cruises: Fred. Olsen Relaunches the Braemar (Page 34) Travel Agent - February 2, 2009 - Cruises: Fred. Olsen Relaunches the Braemar (Page 35) Travel Agent - February 2, 2009 - Cruises: Fred. Olsen Relaunches the Braemar (Page 36) Travel Agent - February 2, 2009 - Cruises: Fred. Olsen Relaunches the Braemar (Page 37) Travel Agent - February 2, 2009 - Cover Story: Culture Crash (Page 38) Travel Agent - February 2, 2009 - Cover Story: Culture Crash (Page 39) Travel Agent - February 2, 2009 - Cover Story: Culture Crash (Page 40) Travel Agent - February 2, 2009 - Cover Story: Culture Crash (Page 41) Travel Agent - February 2, 2009 - Cover Story: Culture Crash (Page 42) Travel Agent - February 2, 2009 - Cover Story: Culture Crash (Page 43) Travel Agent - February 2, 2009 - Ski: Hitting the Slopes in Banff and Lake Louise, Canada (Page 44) Travel Agent - February 2, 2009 - Ski: Hitting the Slopes in Banff and Lake Louise, Canada (Page 45) Travel Agent - February 2, 2009 - Ski: Hitting the Slopes in Banff and Lake Louise, Canada (Page 46) Travel Agent - February 2, 2009 - Ski: Hitting the Slopes in Banff and Lake Louise, Canada (Page 47) Travel Agent - February 2, 2009 - Agent Profile: Let’s Travel Together’s Billy B. Martin Connects with Clients (Page 48) Travel Agent - February 2, 2009 - Agent Profile: Let’s Travel Together’s Billy B. Martin Connects with Clients (Page 49) Travel Agent - February 2, 2009 - E-mail Marketing Tips from Cruise Executives (Page 50) Travel Agent - February 2, 2009 - Looking for a Positive Spin in Negative News (Page 51) Travel Agent - February 2, 2009 - In the Spotlight (Page 52) Travel Agent - February 2, 2009 - In the Spotlight (Page 53) Travel Agent - February 2, 2009 - In the Spotlight (Page 54) Travel Agent - February 2, 2009 - In the Spotlight (Page 55) Travel Agent - February 2, 2009 - In the Spotlight (Page 56) Travel Agent - February 2, 2009 - Editorial Index (Page 57) Travel Agent - February 2, 2009 - Advertising Index (Page 58) 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